TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from DID NOT WORK LIKE LAST YEAR! I have used TurboTax Delux for many years and have always imported brokerage transactions since there are hundreds in a year. This year, however, TT would NOT import from Merrill Lynch! I spent hours on the phone with TT and Merrill to NO avail! I buy a disk to facilitate this as I found out about 5 or 6 years ago that a download would not do the download. Customer service even upgraded me to Premier which was no help. Come on TT, I'll try again next year and if it doesn't work I'm going to another service!
Date published: 2022-04-01
Rated 5 out of 5 by from I highly recommend Turbo Tax Live Full Service Due to a death in the family, and unexpected property sales and financial changes, I felt it best to have someone with a thorough knowledge of tax law prepare my return this year. My preparer soothed my anxieties, answered all questions quickly and thoroughly. I am so appreciative of his assistance in this difficult time.
Date published: 2022-04-01
Rated 5 out of 5 by from Very Satisfied with TurboTax! I found my experience with TurboTax incredibly convenient, efficient, and effective! Both my TurboTax Prep Assistant Bonniefaye and my TurboTax Full Service Expert Terri were knowledgable and timely.
Date published: 2022-04-01
Rated 5 out of 5 by from Liked the expert help in real time both times I had questions during my prep expert tax advisories were able to help me in real time!!
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Is Turbo CHARGED Turbo tax is easy and quick enough to get through for former users. Each year the experience is positive and I love the way the information carries over and just how simple it is to follow along.
Date published: 2022-04-01
Rated 1 out of 5 by from State return would not load The state return would not start. I've used this program for decades, never had any problem. I will have to switch tax prep software, after all this time.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax - Good Tool for Paying Taxes We've been using TurboTax for years. It has been very helpful in filing and paying our taxes each year.
Date published: 2022-04-01
Rated 3 out of 5 by from NOT AS GOOD AS BEFORE I have been using TurboTax for 7 years, this year, the instruction in the last step which is designed to help to double-check errors annoys me a lot, I don't understand what does it mean, for the form 1095-A, it keeps saying it should be a 0 or blank, but the system filled 0.00 automatically, then I have to remove all the 0.00 one by one. It takes me an hour to figure this out.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is great and easy to Use I have been using Turbo Tax for use. It is easy and I like that I can get qui ck and easy answers when I need them.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes doing your taxes so simple. Love TurboTax...
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7737
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from DID NOT WORK LIKE LAST YEAR! I have used TurboTax Delux for many years and have always imported brokerage transactions since there are hundreds in a year. This year, however, TT would NOT import from Merrill Lynch! I spent hours on the phone with TT and Merrill to NO avail! I buy a disk to facilitate this as I found out about 5 or 6 years ago that a download would not do the download. Customer service even upgraded me to Premier which was no help. Come on TT, I'll try again next year and if it doesn't work I'm going to another service!
Date published: 2022-04-01
Rated 5 out of 5 by from I highly recommend Turbo Tax Live Full Service Due to a death in the family, and unexpected property sales and financial changes, I felt it best to have someone with a thorough knowledge of tax law prepare my return this year. My preparer soothed my anxieties, answered all questions quickly and thoroughly. I am so appreciative of his assistance in this difficult time.
Date published: 2022-04-01
Rated 5 out of 5 by from Very Satisfied with TurboTax! I found my experience with TurboTax incredibly convenient, efficient, and effective! Both my TurboTax Prep Assistant Bonniefaye and my TurboTax Full Service Expert Terri were knowledgable and timely.
Date published: 2022-04-01
Rated 5 out of 5 by from Liked the expert help in real time both times I had questions during my prep expert tax advisories were able to help me in real time!!
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Is Turbo CHARGED Turbo tax is easy and quick enough to get through for former users. Each year the experience is positive and I love the way the information carries over and just how simple it is to follow along.
Date published: 2022-04-01
Rated 1 out of 5 by from State return would not load The state return would not start. I've used this program for decades, never had any problem. I will have to switch tax prep software, after all this time.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax - Good Tool for Paying Taxes We've been using TurboTax for years. It has been very helpful in filing and paying our taxes each year.
Date published: 2022-04-01
Rated 3 out of 5 by from NOT AS GOOD AS BEFORE I have been using TurboTax for 7 years, this year, the instruction in the last step which is designed to help to double-check errors annoys me a lot, I don't understand what does it mean, for the form 1095-A, it keeps saying it should be a 0 or blank, but the system filled 0.00 automatically, then I have to remove all the 0.00 one by one. It takes me an hour to figure this out.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is great and easy to Use I have been using Turbo Tax for use. It is easy and I like that I can get qui ck and easy answers when I need them.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes doing your taxes so simple. Love TurboTax...
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7737