TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Premier Review The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax was easy very easy and simple to use. was a first time filer. would recommend to a friend.
Date published: 2022-04-11
Rated 5 out of 5 by from Nice! Comparing TurboTax these past days with some others, I decided to stay with it as it has more forms than any others! It has been challenging to keep up with all the paperwork, but now I’m confident with everything organized in one place I’m confident I’m here for years to come! Thanks Turbo!
Date published: 2022-04-11
Rated 5 out of 5 by from Loved it. It was easy to do with the software. It was very understandable.
Date published: 2022-04-11
Rated 1 out of 5 by from Unable to e-file Could not resolve my AGI issue. Couldn't eFile for consecutive two years despite paying close to $200 each year
Date published: 2022-04-11
Rated 1 out of 5 by from Not Enjoyable I tried to have the full service done, they turned it back to me after a week. I tried to talk with my person multiple times, starting with the first message of wanting to talk on the phone. Kept giving me the generic answers and copy and paste text. Wouldn't truely answer. Felt like I was talking to a computer more than a person. I really didn't want to do my taxes this year. I knew I had a lot of questions and even the live help when I was filling them out were not that big of help. They didn't answer any questions and seemed more confused than me. I have been wanting to find a tax person and if I can't I'll go to H&R block over ever coming back to Turbotax.
Date published: 2022-04-11
Rated 5 out of 5 by from experts were very helpful Just what I expected, very competent. Will use again next year.
Date published: 2022-04-11
Rated 1 out of 5 by from Awful small text The skinny window of this app take up approx 20% of my available screen size on my Mac. There's no way to expand the window or increase font size for readability. ("Command +" doesn't work either). I struggle to read, but it's especially bad in the homestretch when there's still 25% left to complete. How many years is it going to take for TurboTax to fix their interface?
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is awesome I didn't know how to do my taxes. So I try TurboTax and it work for me. Thank you very much.
Date published: 2022-04-11
Rated 3 out of 5 by from o The boxes on my W2. and your format did not match up
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7734
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Premier Review The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax was easy very easy and simple to use. was a first time filer. would recommend to a friend.
Date published: 2022-04-11
Rated 5 out of 5 by from Nice! Comparing TurboTax these past days with some others, I decided to stay with it as it has more forms than any others! It has been challenging to keep up with all the paperwork, but now I’m confident with everything organized in one place I’m confident I’m here for years to come! Thanks Turbo!
Date published: 2022-04-11
Rated 5 out of 5 by from Loved it. It was easy to do with the software. It was very understandable.
Date published: 2022-04-11
Rated 1 out of 5 by from Unable to e-file Could not resolve my AGI issue. Couldn't eFile for consecutive two years despite paying close to $200 each year
Date published: 2022-04-11
Rated 1 out of 5 by from Not Enjoyable I tried to have the full service done, they turned it back to me after a week. I tried to talk with my person multiple times, starting with the first message of wanting to talk on the phone. Kept giving me the generic answers and copy and paste text. Wouldn't truely answer. Felt like I was talking to a computer more than a person. I really didn't want to do my taxes this year. I knew I had a lot of questions and even the live help when I was filling them out were not that big of help. They didn't answer any questions and seemed more confused than me. I have been wanting to find a tax person and if I can't I'll go to H&R block over ever coming back to Turbotax.
Date published: 2022-04-11
Rated 5 out of 5 by from experts were very helpful Just what I expected, very competent. Will use again next year.
Date published: 2022-04-11
Rated 1 out of 5 by from Awful small text The skinny window of this app take up approx 20% of my available screen size on my Mac. There's no way to expand the window or increase font size for readability. ("Command +" doesn't work either). I struggle to read, but it's especially bad in the homestretch when there's still 25% left to complete. How many years is it going to take for TurboTax to fix their interface?
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is awesome I didn't know how to do my taxes. So I try TurboTax and it work for me. Thank you very much.
Date published: 2022-04-11
Rated 3 out of 5 by from o The boxes on my W2. and your format did not match up
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7734