TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
JayMenz from
TurboTax Premier Review
The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
Rated 5 out of 5 by
edve from
turbo tax was easy
very easy and simple to use. was a first time filer. would recommend to a friend.
Date published: 2022-04-11
Rated 5 out of 5 by
Ibra22 from
Nice!
Comparing TurboTax these past days with some others, I decided to stay with it as it has more forms than any others! It has been challenging to keep up with all the paperwork, but now I’m confident with everything organized in one place I’m confident I’m here for years to come! Thanks Turbo!
Date published: 2022-04-11
Rated 5 out of 5 by
Ms Savage from
Loved it.
It was easy to do with the software. It was very understandable.
Date published: 2022-04-11
Rated 1 out of 5 by
LorenaC from
Unable to e-file
Could not resolve my AGI issue. Couldn't eFile for consecutive two years despite paying close to $200 each year
Date published: 2022-04-11
Rated 1 out of 5 by
Misty Bubbles from
Not Enjoyable
I tried to have the full service done, they turned it back to me after a week. I tried to talk with my person multiple times, starting with the first message of wanting to talk on the phone. Kept giving me the generic answers and copy and paste text. Wouldn't truely answer. Felt like I was talking to a computer more than a person. I really didn't want to do my taxes this year. I knew I had a lot of questions and even the live help when I was filling them out were not that big of help. They didn't answer any questions and seemed more confused than me. I have been wanting to find a tax person and if I can't I'll go to H&R block over ever coming back to Turbotax.
Date published: 2022-04-11
Rated 5 out of 5 by
Jeff3906 from
experts were very helpful
Just what I expected, very competent. Will use again next year.
Date published: 2022-04-11
Rated 1 out of 5 by
Squint2see from
Awful small text
The skinny window of this app take up approx 20% of my available screen size on my Mac. There's no way to expand the window or increase font size for readability. ("Command +" doesn't work either). I struggle to read, but it's especially bad in the homestretch when there's still 25% left to complete. How many years is it going to take for TurboTax to fix their interface?
Date published: 2022-04-11
Rated 5 out of 5 by
Carl 64 from
TurboTax is awesome
I didn't know how to do my taxes. So I try TurboTax and it work for me. Thank you very much.
Date published: 2022-04-11
Rated 3 out of 5 by
lubenbergers from
o
The boxes on my W2. and your format did not match up
All TurboTax® Offerings Reviews - Page 7734
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JayMenz from
TurboTax Premier Review
The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
Rated 5 out of 5 by
edve from
turbo tax was easy
very easy and simple to use. was a first time filer. would recommend to a friend.
Date published: 2022-04-11
Rated 5 out of 5 by
Ibra22 from
Nice!
Comparing TurboTax these past days with some others, I decided to stay with it as it has more forms than any others! It has been challenging to keep up with all the paperwork, but now I’m confident with everything organized in one place I’m confident I’m here for years to come! Thanks Turbo!
Date published: 2022-04-11
Rated 5 out of 5 by
Ms Savage from
Loved it.
It was easy to do with the software. It was very understandable.
Date published: 2022-04-11
Rated 1 out of 5 by
LorenaC from
Unable to e-file
Could not resolve my AGI issue. Couldn't eFile for consecutive two years despite paying close to $200 each year
Date published: 2022-04-11
Rated 1 out of 5 by
Misty Bubbles from
Not Enjoyable
I tried to have the full service done, they turned it back to me after a week. I tried to talk with my person multiple times, starting with the first message of wanting to talk on the phone. Kept giving me the generic answers and copy and paste text. Wouldn't truely answer. Felt like I was talking to a computer more than a person. I really didn't want to do my taxes this year. I knew I had a lot of questions and even the live help when I was filling them out were not that big of help. They didn't answer any questions and seemed more confused than me. I have been wanting to find a tax person and if I can't I'll go to H&R block over ever coming back to Turbotax.
Date published: 2022-04-11
Rated 5 out of 5 by
Jeff3906 from
experts were very helpful
Just what I expected, very competent. Will use again next year.
Date published: 2022-04-11
Rated 1 out of 5 by
Squint2see from
Awful small text
The skinny window of this app take up approx 20% of my available screen size on my Mac. There's no way to expand the window or increase font size for readability. ("Command +" doesn't work either). I struggle to read, but it's especially bad in the homestretch when there's still 25% left to complete. How many years is it going to take for TurboTax to fix their interface?
Date published: 2022-04-11
Rated 5 out of 5 by
Carl 64 from
TurboTax is awesome
I didn't know how to do my taxes. So I try TurboTax and it work for me. Thank you very much.
Date published: 2022-04-11
Rated 3 out of 5 by
lubenbergers from
o
The boxes on my W2. and your format did not match up
All TurboTax® Offerings Reviews - Page 7734
Date published: 2022-04-11