TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Shekhar27 from
Very convinient tool to file income tax
Excellent experience. The tools provide all the guidance necessary to understand how to file a tax return.
Date published: 2022-04-17
Rated 3 out of 5 by
DHA013 from
Not seamless
this was first year using turbotax for business. My only wish is that it would allow download from quickbooks online. Had i known this, i would have purchased the desktop version of both to begin with.
Date published: 2022-04-17
Rated 2 out of 5 by
null from
Very costly and its not FREE
You say its free, but you will not release anything unless I pay.
Date published: 2022-04-17
Rated 5 out of 5 by
12Bryan34 from
Turbo Tax's Tax Experts Were Very Helpful
Can't say enough great things about my tax expert Stephen who assisted me for almost 2hrs, very patient and pragmatic. He explained the reasoning behind each adjustment.
Date published: 2022-04-17
Rated 2 out of 5 by
Goingbackto FreeTax from
God I hate doing taxes and Turbo Tax does NOT help
Constant upsell is annoying. Incessant whinning that it wants to send text messages to my nonexistant cell phone had me screaming at the computer.
Date published: 2022-04-17
Rated 5 out of 5 by
RyRySimp from
Turbo tax is awesome
Very easy no issues whatsoever I plan on using it in the future
Date published: 2022-04-17
Rated 1 out of 5 by
No1Please from
Predictable, Fixable Wording Problem
You asked if I owned a home. I have a mortgage, so the bank owns my home. I had no idea what to do with the form having to do with mortgage interest payment, so I didn't enter it. If the "owning a home" step is covered in the cheap edition of TurboTax, I shouldn't have to pay out the nose for the more expensive version to address what is basically an error in wording.
Date published: 2022-04-17
Rated 2 out of 5 by
22BN from
Lot's of challenges this year with the system!!!?!
I struggled with the system this year. Difficulty setting up and then accessing when I needed it. Called for help from Turbo Tax staff but they admittedly could not resolve my issues. Luckily I just shut everything down, removed the software, and then re-started all over again! It mysteriously open and became accessible!?!?! Now I am having print any of my forms or copies of the tax documents that I needed!!!?!
Date published: 2022-04-17
Rated 1 out of 5 by
AFoolWhoTrustedTurboTax from
A Scam
I filed all of the information myself, then they forced me to upgrade at the very end, then mad no changes to my entered information and charged me $100. This is slimey and I will never file with them again.
Date published: 2022-04-17
Rated 5 out of 5 by
LDT2022 from
TurboTax is the BEST!!!
Excellent experience, easy to use and intuitive...just like the name implies!
All TurboTax® Offerings Reviews - Page 7733
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Shekhar27 from
Very convinient tool to file income tax
Excellent experience. The tools provide all the guidance necessary to understand how to file a tax return.
Date published: 2022-04-17
Rated 3 out of 5 by
DHA013 from
Not seamless
this was first year using turbotax for business. My only wish is that it would allow download from quickbooks online. Had i known this, i would have purchased the desktop version of both to begin with.
Date published: 2022-04-17
Rated 2 out of 5 by
null from
Very costly and its not FREE
You say its free, but you will not release anything unless I pay.
Date published: 2022-04-17
Rated 5 out of 5 by
12Bryan34 from
Turbo Tax's Tax Experts Were Very Helpful
Can't say enough great things about my tax expert Stephen who assisted me for almost 2hrs, very patient and pragmatic. He explained the reasoning behind each adjustment.
Date published: 2022-04-17
Rated 2 out of 5 by
Goingbackto FreeTax from
God I hate doing taxes and Turbo Tax does NOT help
Constant upsell is annoying. Incessant whinning that it wants to send text messages to my nonexistant cell phone had me screaming at the computer.
Date published: 2022-04-17
Rated 5 out of 5 by
RyRySimp from
Turbo tax is awesome
Very easy no issues whatsoever I plan on using it in the future
Date published: 2022-04-17
Rated 1 out of 5 by
No1Please from
Predictable, Fixable Wording Problem
You asked if I owned a home. I have a mortgage, so the bank owns my home. I had no idea what to do with the form having to do with mortgage interest payment, so I didn't enter it. If the "owning a home" step is covered in the cheap edition of TurboTax, I shouldn't have to pay out the nose for the more expensive version to address what is basically an error in wording.
Date published: 2022-04-17
Rated 2 out of 5 by
22BN from
Lot's of challenges this year with the system!!!?!
I struggled with the system this year. Difficulty setting up and then accessing when I needed it. Called for help from Turbo Tax staff but they admittedly could not resolve my issues. Luckily I just shut everything down, removed the software, and then re-started all over again! It mysteriously open and became accessible!?!?! Now I am having print any of my forms or copies of the tax documents that I needed!!!?!
Date published: 2022-04-17
Rated 1 out of 5 by
AFoolWhoTrustedTurboTax from
A Scam
I filed all of the information myself, then they forced me to upgrade at the very end, then mad no changes to my entered information and charged me $100. This is slimey and I will never file with them again.
Date published: 2022-04-17
Rated 5 out of 5 by
LDT2022 from
TurboTax is the BEST!!!
Excellent experience, easy to use and intuitive...just like the name implies!
All TurboTax® Offerings Reviews - Page 7733
Date published: 2022-04-17