TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I find that Turbo Tax is very easy and straightforward to use. They walk you through all the items to be sure no credit or deduction is missed. The It's Deductible software is free and is a big help in estimated the value of donated goods. We are very pleased with how thorough and easy to use Turbo Tax is.
Date published: 2021-05-17
Rated 1 out of 5 by from Way to not make free file requirements obvious. Charged me $50 for state filing because you charged me $60 for federal filing because I have a HSA. Didn't see anywhere that said that precluded me before I started. At least I avoided the $40 to take the fees out of my refund. Not amused. Likely won't return next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great It was easy to use. Would use again next year. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Its super easy Turbo Tax made it so simple and quick to file! I love it!
Date published: 2021-05-17
Rated 4 out of 5 by from Still using it after almost 30 years Everything worked and I am confident the math is done right. (A math error many years ago on a manually prepared return and I swore, "never again!") A couple of silly defects this year. In the sales tax estimation process, I had to select "Andersonn" for my county, when it's "Anderson" (only one "N"). An error screen complained that on the Schedule C car worksheet "Less than 5 at a time must be entered," but didn't tell me 5 WHAT! I had to go to Forms view to find out it was about the number of vehicles a business owned. Weird. But my overall confidence in the software remains solid.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to navigate It was easy to complete my taxes on this system. Easy to follow and to process.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax fan for years I really appreciate the consistent quality and updates each year. Every year I start out thinking I should probably hire someone, but by the time I'm done, I feel confident in the results.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo tax! I've been using since 1996. I feel very safe using them and the process is simple. They work to keep everything up to date with the current tax laws. I always recommend.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax lo maximo I am very satisfied with my experience with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from Makes filing tax return an easy task Very straight forward following the on-screen prompts
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 773
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I find that Turbo Tax is very easy and straightforward to use. They walk you through all the items to be sure no credit or deduction is missed. The It's Deductible software is free and is a big help in estimated the value of donated goods. We are very pleased with how thorough and easy to use Turbo Tax is.
Date published: 2021-05-17
Rated 1 out of 5 by from Way to not make free file requirements obvious. Charged me $50 for state filing because you charged me $60 for federal filing because I have a HSA. Didn't see anywhere that said that precluded me before I started. At least I avoided the $40 to take the fees out of my refund. Not amused. Likely won't return next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great It was easy to use. Would use again next year. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Its super easy Turbo Tax made it so simple and quick to file! I love it!
Date published: 2021-05-17
Rated 4 out of 5 by from Still using it after almost 30 years Everything worked and I am confident the math is done right. (A math error many years ago on a manually prepared return and I swore, "never again!") A couple of silly defects this year. In the sales tax estimation process, I had to select "Andersonn" for my county, when it's "Anderson" (only one "N"). An error screen complained that on the Schedule C car worksheet "Less than 5 at a time must be entered," but didn't tell me 5 WHAT! I had to go to Forms view to find out it was about the number of vehicles a business owned. Weird. But my overall confidence in the software remains solid.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to navigate It was easy to complete my taxes on this system. Easy to follow and to process.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax fan for years I really appreciate the consistent quality and updates each year. Every year I start out thinking I should probably hire someone, but by the time I'm done, I feel confident in the results.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo tax! I've been using since 1996. I feel very safe using them and the process is simple. They work to keep everything up to date with the current tax laws. I always recommend.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax lo maximo I am very satisfied with my experience with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from Makes filing tax return an easy task Very straight forward following the on-screen prompts
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 773