TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great, use it ever year Pretty easy, just enter correct information, it’s a little confusing correcting any mistakes at the end, but durable.
Date published: 2022-03-22
Rated 5 out of 5 by from Easy to Use Easy to Use and Accurate...will continue to purchase next year.
Date published: 2022-03-22
Rated 3 out of 5 by from Turbo Tax - Forces E-File State Return Using the program was easy. However, they the program forces you to e-file state return for $25 fee. Can only dream about how much $$$ that makes for them
Date published: 2022-03-22
Rated 2 out of 5 by from they lie about being free to file I don't know how turbo tax manages to get away with claiming to be free to file through year after year because they absolutely are not. the only reason I still use them is because it's easier than trying to figure out the hot mess that is the IRS website. Legally speaking anyone with an AGI of less than $73,000 or less is supposed to be able to do so. TurboTax needs to either stop claiming to be free or put their money where their mouth is and ACTUALLY be free to file.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesomeness Super easy to use and makes filing not stressful awesome
Date published: 2022-03-22
Rated 5 out of 5 by from I love using Turbo Tax I have used Turbo Tax for over 20 Years and have always been happy with the results. Turbo Tax is easy to use and makes filing taxes easy.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesome! Immensely helpful and I really appreciate the service.
Date published: 2022-03-22
Rated 3 out of 5 by from Turbo tax has some flaws I encountered software glitches on 2 occasions which required telephone support. Prior years I did not have these issues.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax saved my life this year After 44 years of marriage, and my husband passing away in 2020 - I have 1 year of tax experience under my belt. I learned a lot about what I did wrong, and realized I needed more help, and experience than what I had. Nydeah saved me, and I will be forever great full for her knowledge, patience and support
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome The live expert was very helpful and respectful. I really enjoyed talking with him.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 7719
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great, use it ever year Pretty easy, just enter correct information, it’s a little confusing correcting any mistakes at the end, but durable.
Date published: 2022-03-22
Rated 5 out of 5 by from Easy to Use Easy to Use and Accurate...will continue to purchase next year.
Date published: 2022-03-22
Rated 3 out of 5 by from Turbo Tax - Forces E-File State Return Using the program was easy. However, they the program forces you to e-file state return for $25 fee. Can only dream about how much $$$ that makes for them
Date published: 2022-03-22
Rated 2 out of 5 by from they lie about being free to file I don't know how turbo tax manages to get away with claiming to be free to file through year after year because they absolutely are not. the only reason I still use them is because it's easier than trying to figure out the hot mess that is the IRS website. Legally speaking anyone with an AGI of less than $73,000 or less is supposed to be able to do so. TurboTax needs to either stop claiming to be free or put their money where their mouth is and ACTUALLY be free to file.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesomeness Super easy to use and makes filing not stressful awesome
Date published: 2022-03-22
Rated 5 out of 5 by from I love using Turbo Tax I have used Turbo Tax for over 20 Years and have always been happy with the results. Turbo Tax is easy to use and makes filing taxes easy.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesome! Immensely helpful and I really appreciate the service.
Date published: 2022-03-22
Rated 3 out of 5 by from Turbo tax has some flaws I encountered software glitches on 2 occasions which required telephone support. Prior years I did not have these issues.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax saved my life this year After 44 years of marriage, and my husband passing away in 2020 - I have 1 year of tax experience under my belt. I learned a lot about what I did wrong, and realized I needed more help, and experience than what I had. Nydeah saved me, and I will be forever great full for her knowledge, patience and support
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome The live expert was very helpful and respectful. I really enjoyed talking with him.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 7719