TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So Easy! The step by step process makes filing my taxes less of a pain.
Date published: 2021-03-26
Rated 4 out of 5 by from Fantastic. This was really helpful and I look forward to filing again with Turbotax.
Date published: 2021-03-26
Rated 5 out of 5 by from Lifeline to the government form challenged! Love the way it asks for information in an understandable form.
Date published: 2021-03-26
Rated 1 out of 5 by from Ignorant "A free service that costs 150$" would not recommend, will not be using turbo tax again
Date published: 2021-03-26
Rated 5 out of 5 by from Great help It was good with all the time and help she assisted me with
Date published: 2021-03-26
Rated 1 out of 5 by from Disappointed Extremely disappointed in my TurboTax experience this year. My husband and I chose the full-service option because we thought we'd save time; we definitely did not. While our expert was very friendly and nice, we ran into several tech problems along the way and ended up spending a lot of time trying to solve that just to file. There was a lot of back and forth throughout the process, too -- basically the same questions that I would have answered had I gone through TurboTax myself, as I usually do. We had thought about going with a local CPA this year but hoped TurboTax would be an easier option. It didn't feel that way :(
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome ! I've used it for 20+ years. Turbo Tax is easy to navigate, even for those that are technologically challenged as I am. I completed my taxes over several days because I needed to look up some documentation. Loved the 'return to where you left off' feature and I was immediately returned to that spot. Plus the ability to contact a Professional for any questions you may have. Thanks Turbo Tax for a super easy experience !!! (A customer for life !)
Date published: 2021-03-26
Rated 5 out of 5 by from Easy tax tiling Turbo Tax software gets easier every year. Thank you
Date published: 2021-03-26
Rated 4 out of 5 by from Well done Your experts were patient, kind and very helpful. They help minimize my frustration and anxiety.
Date published: 2021-03-26
Rated 5 out of 5 by from TURBO TAX IS THE BEST I ALWAYS THEM TAX ACT SUCKS I THINK THEY STOLE MY INFO AND WAS VERY RUDE
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 7718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Easy! The step by step process makes filing my taxes less of a pain.
Date published: 2021-03-26
Rated 4 out of 5 by from Fantastic. This was really helpful and I look forward to filing again with Turbotax.
Date published: 2021-03-26
Rated 5 out of 5 by from Lifeline to the government form challenged! Love the way it asks for information in an understandable form.
Date published: 2021-03-26
Rated 1 out of 5 by from Ignorant "A free service that costs 150$" would not recommend, will not be using turbo tax again
Date published: 2021-03-26
Rated 5 out of 5 by from Great help It was good with all the time and help she assisted me with
Date published: 2021-03-26
Rated 1 out of 5 by from Disappointed Extremely disappointed in my TurboTax experience this year. My husband and I chose the full-service option because we thought we'd save time; we definitely did not. While our expert was very friendly and nice, we ran into several tech problems along the way and ended up spending a lot of time trying to solve that just to file. There was a lot of back and forth throughout the process, too -- basically the same questions that I would have answered had I gone through TurboTax myself, as I usually do. We had thought about going with a local CPA this year but hoped TurboTax would be an easier option. It didn't feel that way :(
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome ! I've used it for 20+ years. Turbo Tax is easy to navigate, even for those that are technologically challenged as I am. I completed my taxes over several days because I needed to look up some documentation. Loved the 'return to where you left off' feature and I was immediately returned to that spot. Plus the ability to contact a Professional for any questions you may have. Thanks Turbo Tax for a super easy experience !!! (A customer for life !)
Date published: 2021-03-26
Rated 5 out of 5 by from Easy tax tiling Turbo Tax software gets easier every year. Thank you
Date published: 2021-03-26
Rated 4 out of 5 by from Well done Your experts were patient, kind and very helpful. They help minimize my frustration and anxiety.
Date published: 2021-03-26
Rated 5 out of 5 by from TURBO TAX IS THE BEST I ALWAYS THEM TAX ACT SUCKS I THINK THEY STOLE MY INFO AND WAS VERY RUDE
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 7718