TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from It's getting more expensive every year! Turbo tax has been getting more expensive every year and it seems like every little change requires me to upgrade to a more expensive plan. Unfortunate because I really enjoy using their product and my historical tax data is on there. Paying for TurboTax with your tax refund has a $40 charge and its kind of hidden in small text. Good thing I caught the charge at the end! This is a really dark pattern I hope you guys change that.
Date published: 2021-03-05
Rated 5 out of 5 by from Awesome I have used Turbo Tax many times and I've always felt secure in doing my taxes. Turbo tax is the best.
Date published: 2021-03-05
Rated 5 out of 5 by from amazing everything was seamless. was very happy and satisfied.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbotax is awesome Oscar very knowledgeable and helpful. Very pleasant experience
Date published: 2021-03-05
Rated 5 out of 5 by from Easy and Guaranteed We've been filing our taxes with Turbo Tax for 2 years now. It's easy and guaranteed. I love turbo tax and will definitely do it again with them.
Date published: 2021-03-05
Rated 4 out of 5 by from great experience I thought this was a very easy way to file my taxes as usual.
Date published: 2021-03-05
Rated 5 out of 5 by from So Easy! I appreciate how easy this program is to use. Thank you!
Date published: 2021-03-05
Rated 5 out of 5 by from Easy It's super easy to navigate and makes filling my taxes really easy.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use I had no trouble doing my taxes with Turbo Tax. I have 2 criticisms. 1) I wish they were more upfront about what the total cost is rather than tacking on fee after fee as you approach the end and are trying to get finished. 2) It would be nice if you tell me all the superfluous stuff I am going to need (driver's licenses, bank accounts (added 4 times), etc. so that I can get them together before I start. I'm not saying that I mind getting these things, but let me know, so I can be ready to finish when I start. For instance, I needed the wife's driver's license. It was available when I started, but when I realized I needed it, she was gone to work! I suggest you say to get the following items together before you start!
Date published: 2021-03-05
Rated 4 out of 5 by from Program OK, but e-filing charges disgraceful Good Job. Relatively easy to use. Handing of the EIP payments was confusing. BIG PROBLEM with e-filing. Last year was easy. This year was complicated for various required data. But the END - State filing fee was expected, but NOT $40 for charge to electronic REFUND. 10 years with Turbotax and this NEVER happened before.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7717
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's getting more expensive every year! Turbo tax has been getting more expensive every year and it seems like every little change requires me to upgrade to a more expensive plan. Unfortunate because I really enjoy using their product and my historical tax data is on there. Paying for TurboTax with your tax refund has a $40 charge and its kind of hidden in small text. Good thing I caught the charge at the end! This is a really dark pattern I hope you guys change that.
Date published: 2021-03-05
Rated 5 out of 5 by from Awesome I have used Turbo Tax many times and I've always felt secure in doing my taxes. Turbo tax is the best.
Date published: 2021-03-05
Rated 5 out of 5 by from amazing everything was seamless. was very happy and satisfied.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbotax is awesome Oscar very knowledgeable and helpful. Very pleasant experience
Date published: 2021-03-05
Rated 5 out of 5 by from Easy and Guaranteed We've been filing our taxes with Turbo Tax for 2 years now. It's easy and guaranteed. I love turbo tax and will definitely do it again with them.
Date published: 2021-03-05
Rated 4 out of 5 by from great experience I thought this was a very easy way to file my taxes as usual.
Date published: 2021-03-05
Rated 5 out of 5 by from So Easy! I appreciate how easy this program is to use. Thank you!
Date published: 2021-03-05
Rated 5 out of 5 by from Easy It's super easy to navigate and makes filling my taxes really easy.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use I had no trouble doing my taxes with Turbo Tax. I have 2 criticisms. 1) I wish they were more upfront about what the total cost is rather than tacking on fee after fee as you approach the end and are trying to get finished. 2) It would be nice if you tell me all the superfluous stuff I am going to need (driver's licenses, bank accounts (added 4 times), etc. so that I can get them together before I start. I'm not saying that I mind getting these things, but let me know, so I can be ready to finish when I start. For instance, I needed the wife's driver's license. It was available when I started, but when I realized I needed it, she was gone to work! I suggest you say to get the following items together before you start!
Date published: 2021-03-05
Rated 4 out of 5 by from Program OK, but e-filing charges disgraceful Good Job. Relatively easy to use. Handing of the EIP payments was confusing. BIG PROBLEM with e-filing. Last year was easy. This year was complicated for various required data. But the END - State filing fee was expected, but NOT $40 for charge to electronic REFUND. 10 years with Turbotax and this NEVER happened before.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7717