TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy to use I had no trouble doing my taxes with Turbo Tax. I have 2 criticisms. 1) I wish they were more upfront about what the total cost is rather than tacking on fee after fee as you approach the end and are trying to get finished. 2) It would be nice if you tell me all the superfluous stuff I am going to need (driver's licenses, bank accounts (added 4 times), etc. so that I can get them together before I start. I'm not saying that I mind getting these things, but let me know, so I can be ready to finish when I start. For instance, I needed the wife's driver's license. It was available when I started, but when I realized I needed it, she was gone to work! I suggest you say to get the following items together before you start!
Date published: 2021-03-05
Rated 4 out of 5 by from Program OK, but e-filing charges disgraceful Good Job. Relatively easy to use. Handing of the EIP payments was confusing. BIG PROBLEM with e-filing. Last year was easy. This year was complicated for various required data. But the END - State filing fee was expected, but NOT $40 for charge to electronic REFUND. 10 years with Turbotax and this NEVER happened before.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome! We are very satisfied with Turbo Tax online tax filing!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbotax I am sure is one of the best programs Doing only one return each year, means almost every entry is a first time experience, which makes it difficult to develop confidence you are correct,
Date published: 2021-03-05
Rated 5 out of 5 by from Long term Turbotax user. I have been using the tax program for years and its the best. I have always used the down loadable type and prefer it. It always updates to ensure you are getting the latest information. Easy to use and if ever a question can call for support. I was helped today and it was outstanding. Billie did a great job of getting me thru the issue.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax was so Convenient! Our experience was great! The program was easy to use!
Date published: 2021-03-05
Rated 5 out of 5 by from First time User It was very easy! They tell you exactly where to look and it doesn't take long!
Date published: 2021-03-05
Rated 2 out of 5 by from EXPENSIVE!!! THE PRICE HAS GONE UP! why?? whats the justification? and the barrage of ads selling even more expensive products is annoying
Date published: 2021-03-05
Rated 5 out of 5 by from Norma has been great. Thank you She was very patient with me and explained very well what I needed to do.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is Awesome! Year after year I have a date with Turbo tax and I always walk away feeling loved!!! Love the premier version and Max benefits! Love the assistance, especially with the K-1! I had to call twice and got two different solutions, but I am glad I had the freedom to do so because they were both friendly and solved my problem. I love that the information is transferred from the year before. I love the opportunity for all of the tax breaks. I wish there were more instructions for entering K-1.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7713
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use I had no trouble doing my taxes with Turbo Tax. I have 2 criticisms. 1) I wish they were more upfront about what the total cost is rather than tacking on fee after fee as you approach the end and are trying to get finished. 2) It would be nice if you tell me all the superfluous stuff I am going to need (driver's licenses, bank accounts (added 4 times), etc. so that I can get them together before I start. I'm not saying that I mind getting these things, but let me know, so I can be ready to finish when I start. For instance, I needed the wife's driver's license. It was available when I started, but when I realized I needed it, she was gone to work! I suggest you say to get the following items together before you start!
Date published: 2021-03-05
Rated 4 out of 5 by from Program OK, but e-filing charges disgraceful Good Job. Relatively easy to use. Handing of the EIP payments was confusing. BIG PROBLEM with e-filing. Last year was easy. This year was complicated for various required data. But the END - State filing fee was expected, but NOT $40 for charge to electronic REFUND. 10 years with Turbotax and this NEVER happened before.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome! We are very satisfied with Turbo Tax online tax filing!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbotax I am sure is one of the best programs Doing only one return each year, means almost every entry is a first time experience, which makes it difficult to develop confidence you are correct,
Date published: 2021-03-05
Rated 5 out of 5 by from Long term Turbotax user. I have been using the tax program for years and its the best. I have always used the down loadable type and prefer it. It always updates to ensure you are getting the latest information. Easy to use and if ever a question can call for support. I was helped today and it was outstanding. Billie did a great job of getting me thru the issue.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax was so Convenient! Our experience was great! The program was easy to use!
Date published: 2021-03-05
Rated 5 out of 5 by from First time User It was very easy! They tell you exactly where to look and it doesn't take long!
Date published: 2021-03-05
Rated 2 out of 5 by from EXPENSIVE!!! THE PRICE HAS GONE UP! why?? whats the justification? and the barrage of ads selling even more expensive products is annoying
Date published: 2021-03-05
Rated 5 out of 5 by from Norma has been great. Thank you She was very patient with me and explained very well what I needed to do.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is Awesome! Year after year I have a date with Turbo tax and I always walk away feeling loved!!! Love the premier version and Max benefits! Love the assistance, especially with the K-1! I had to call twice and got two different solutions, but I am glad I had the freedom to do so because they were both friendly and solved my problem. I love that the information is transferred from the year before. I love the opportunity for all of the tax breaks. I wish there were more instructions for entering K-1.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7713