TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great tax expert Customer service and tax expert assistant was great
Date published: 2023-03-03
Rated 5 out of 5 by from Quick, Easy, and accurate Turbo Tax is so easy to use and the system walks you though all options and provides information if you do not understand something.
Date published: 2023-03-03
Rated 4 out of 5 by from Cost Increases Annually After downloading data from investment firm, I was repeatedly returned to the same documents and found myself repeatedly entering information.
Date published: 2023-03-03
Rated 4 out of 5 by from Thorough program Loading the CD is seemingly slow but it completes with no errors. Using TurboTax on a Mac has its challenges. While downloading banking information (only certain banks) a popup occurs from Intuit asking for the keychain password which in my case was not set up. Turbotax apparently can't recognize this and therefore I could not download the info and had to enter it manually. This did not happen in TurboTax 2021. Online help was of mediocre quality with representatives speaking with strong accents, who ultimately told me I would need Mac support to resolve it. I was able to load TurboTax using a Windows based Laptop and downloading from my bank went smoothly. One real stinker is I can not open my Turbotax 2021 anymore after loading 2022. Have yet to resolve this.
Date published: 2023-03-03
Rated 5 out of 5 by from I use it every year I have been filing my taxes with Turbo taxes for many years. It is user friendly as it walks me through my tax preparation. The ease of it gives me confidence that my taxes are filed accurately.
Date published: 2023-03-03
Rated 5 out of 5 by from Fantastic Best service ever. Very easy to follow. easy to understand.
Date published: 2023-03-03
Rated 5 out of 5 by from Nursing assistant Was easy way to file my taxes and a great way to file
Date published: 2023-03-03
Rated 1 out of 5 by from cost does not show up till after you enter credit cost does not show up till after you enter credit card info, beware, no cancle available. will never use turbo again
Date published: 2023-03-03
Rated 5 out of 5 by from TURBO TAX IS GREAT Very user friendly I have been using it for years.
Date published: 2023-03-03
Rated 5 out of 5 by from Fabulous I've been using Turbo Tax for many years. Fabulous Software.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax expert Customer service and tax expert assistant was great
Date published: 2023-03-03
Rated 5 out of 5 by from Quick, Easy, and accurate Turbo Tax is so easy to use and the system walks you though all options and provides information if you do not understand something.
Date published: 2023-03-03
Rated 4 out of 5 by from Cost Increases Annually After downloading data from investment firm, I was repeatedly returned to the same documents and found myself repeatedly entering information.
Date published: 2023-03-03
Rated 4 out of 5 by from Thorough program Loading the CD is seemingly slow but it completes with no errors. Using TurboTax on a Mac has its challenges. While downloading banking information (only certain banks) a popup occurs from Intuit asking for the keychain password which in my case was not set up. Turbotax apparently can't recognize this and therefore I could not download the info and had to enter it manually. This did not happen in TurboTax 2021. Online help was of mediocre quality with representatives speaking with strong accents, who ultimately told me I would need Mac support to resolve it. I was able to load TurboTax using a Windows based Laptop and downloading from my bank went smoothly. One real stinker is I can not open my Turbotax 2021 anymore after loading 2022. Have yet to resolve this.
Date published: 2023-03-03
Rated 5 out of 5 by from I use it every year I have been filing my taxes with Turbo taxes for many years. It is user friendly as it walks me through my tax preparation. The ease of it gives me confidence that my taxes are filed accurately.
Date published: 2023-03-03
Rated 5 out of 5 by from Fantastic Best service ever. Very easy to follow. easy to understand.
Date published: 2023-03-03
Rated 5 out of 5 by from Nursing assistant Was easy way to file my taxes and a great way to file
Date published: 2023-03-03
Rated 1 out of 5 by from cost does not show up till after you enter credit cost does not show up till after you enter credit card info, beware, no cancle available. will never use turbo again
Date published: 2023-03-03
Rated 5 out of 5 by from TURBO TAX IS GREAT Very user friendly I have been using it for years.
Date published: 2023-03-03
Rated 5 out of 5 by from Fabulous I've been using Turbo Tax for many years. Fabulous Software.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7711