TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great service My experience with TurboTax in the last 5yrs has been wonderful
Date published: 2022-04-01
Rated 5 out of 5 by from Walk in the Park! The tax prep online was simple to use, allowed for exiting and coming back, helped correct errors, and made suggestions where necessary.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is an Excellent accurate way for taxes Easy to use and very thorough. Nice simple way to get tax credits.
Date published: 2022-04-01
Rated 2 out of 5 by from Confusing I've used this product for many years, but unfortunately this is probably my last - will be switching to a real person. I'm tired of trying to work through the confusing statements and questions that you have to read 5+ times and search elsewhere for help. I'm tire of the upselling attempts. I'm tired of the lack of functionality to go back and re-work or modify something. Tired of having to go through pages you've already worked to get back to where you left off. It falls short in helping you with options trading proceeds.
Date published: 2022-04-01
Rated 4 out of 5 by from Worked well! Have used for the last few years and have continued to be happy with your tax tools. Easy to use.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is excellent!! It was very easy step by step, very detail, happy customer, and best of all it was free!
Date published: 2022-04-01
Rated 1 out of 5 by from Very unsatisfied Horrible communication with agent. One phone call placed by Agent was hard to understand due to heavy accent.
Date published: 2022-04-01
Rated 1 out of 5 by from TURBO TAX SUCKS I SPEND 5 HOURS ON AND OFF THE PHONE TODAY TO SOLVE A TT SOFTWARE PROBLEM . THEY COULD NOT SOLVE IT, EVEN THE SECONDARY PERSON. I FIGURED OUT THAT A K1 NUMBER COULD NOT BE MARKED ZERO. THE CODE WAS Z 0. I LEFT OUT THE Z AND THE SOFTWARE TOOK THE FIX.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Software - saves me $ great experience easy to enter the information and a user friendly software
Date published: 2022-04-01
Rated 5 out of 5 by from So easy and stress free! This is my second year using turbo tax!! I wish I had started using it years ago, so easy to sit, and enter data, I love the ease of use, and instant filing!
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7711
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service My experience with TurboTax in the last 5yrs has been wonderful
Date published: 2022-04-01
Rated 5 out of 5 by from Walk in the Park! The tax prep online was simple to use, allowed for exiting and coming back, helped correct errors, and made suggestions where necessary.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is an Excellent accurate way for taxes Easy to use and very thorough. Nice simple way to get tax credits.
Date published: 2022-04-01
Rated 2 out of 5 by from Confusing I've used this product for many years, but unfortunately this is probably my last - will be switching to a real person. I'm tired of trying to work through the confusing statements and questions that you have to read 5+ times and search elsewhere for help. I'm tire of the upselling attempts. I'm tired of the lack of functionality to go back and re-work or modify something. Tired of having to go through pages you've already worked to get back to where you left off. It falls short in helping you with options trading proceeds.
Date published: 2022-04-01
Rated 4 out of 5 by from Worked well! Have used for the last few years and have continued to be happy with your tax tools. Easy to use.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is excellent!! It was very easy step by step, very detail, happy customer, and best of all it was free!
Date published: 2022-04-01
Rated 1 out of 5 by from Very unsatisfied Horrible communication with agent. One phone call placed by Agent was hard to understand due to heavy accent.
Date published: 2022-04-01
Rated 1 out of 5 by from TURBO TAX SUCKS I SPEND 5 HOURS ON AND OFF THE PHONE TODAY TO SOLVE A TT SOFTWARE PROBLEM . THEY COULD NOT SOLVE IT, EVEN THE SECONDARY PERSON. I FIGURED OUT THAT A K1 NUMBER COULD NOT BE MARKED ZERO. THE CODE WAS Z 0. I LEFT OUT THE Z AND THE SOFTWARE TOOK THE FIX.
Date published: 2022-04-01
Rated 5 out of 5 by from Great Software - saves me $ great experience easy to enter the information and a user friendly software
Date published: 2022-04-01
Rated 5 out of 5 by from So easy and stress free! This is my second year using turbo tax!! I wish I had started using it years ago, so easy to sit, and enter data, I love the ease of use, and instant filing!
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7711