TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Dee lee_21 from
Pretty Straight Forward
Overall, couldn't complain when I had all my documents in front of me. They walked me through it.
Date published: 2023-04-18
Rated 1 out of 5 by
Jason 0 0 0 0 0 0 from
Too many high pressure sales
They try slam You with add ons and KreditKarma. They changed the packages to be more expensive and force You to a higher package and after many years I will not be back next year.
Date published: 2023-04-18
Rated 5 out of 5 by
LeeRon0614 from
its Great!
Turbo Tax is Easy to follow and file. Very helpful experts
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Got the job done, may not be the best, but done
Kept trying to add things in from previous years that were no longer relevant, without asking.
Date published: 2023-04-18
Rated 5 out of 5 by
kirsten13 from
Amazing Help
I worked with two different women and both were equally as helpful! They were able to assist me at every turn! So much easier than last years return and saved me a lot of distress and frustration!
Date published: 2023-04-18
Rated 3 out of 5 by
Double Muscles from
turbo tax does the trick
No experts needed, I did it myself. It still cost me 119 bucks though, on top of my taxes
Date published: 2023-04-18
Rated 1 out of 5 by
spst from
very complex
the whole thing has become very complex and not enough info on many things related to IRS and Social Security return submission rules.
Date published: 2023-04-18
Rated 2 out of 5 by
Jon101 from
Stop showing me animations and confusing questions
Turbotax tries to insert many "helpful" questions that end up making things more difficult and time consuming. Some of these questions lead to errors, especially in more complicated tax situations. TurboTax is fine for basic wage-income tax filing, but becomes cumbersome and leads to errors in more complicated situations. Also, the animations are really a waste of time. This system should be more concise and fast and not try to entertain me.
Date published: 2023-04-18
Rated 3 out of 5 by
Bry b from
Owe too much
It was to long and to confusing I almost fell asleep
Date published: 2023-04-18
Rated 5 out of 5 by
WallyKat from
Awesome!
Love that Turbo Tax can import tax documents from the sources of origin. Saves trying to read all the fine print. It just extracts the required data directly to your return!
All TurboTax® Offerings Reviews - Page 772
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dee lee_21 from
Pretty Straight Forward
Overall, couldn't complain when I had all my documents in front of me. They walked me through it.
Date published: 2023-04-18
Rated 1 out of 5 by
Jason 0 0 0 0 0 0 from
Too many high pressure sales
They try slam You with add ons and KreditKarma. They changed the packages to be more expensive and force You to a higher package and after many years I will not be back next year.
Date published: 2023-04-18
Rated 5 out of 5 by
LeeRon0614 from
its Great!
Turbo Tax is Easy to follow and file. Very helpful experts
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Got the job done, may not be the best, but done
Kept trying to add things in from previous years that were no longer relevant, without asking.
Date published: 2023-04-18
Rated 5 out of 5 by
kirsten13 from
Amazing Help
I worked with two different women and both were equally as helpful! They were able to assist me at every turn! So much easier than last years return and saved me a lot of distress and frustration!
Date published: 2023-04-18
Rated 3 out of 5 by
Double Muscles from
turbo tax does the trick
No experts needed, I did it myself. It still cost me 119 bucks though, on top of my taxes
Date published: 2023-04-18
Rated 1 out of 5 by
spst from
very complex
the whole thing has become very complex and not enough info on many things related to IRS and Social Security return submission rules.
Date published: 2023-04-18
Rated 2 out of 5 by
Jon101 from
Stop showing me animations and confusing questions
Turbotax tries to insert many "helpful" questions that end up making things more difficult and time consuming. Some of these questions lead to errors, especially in more complicated tax situations. TurboTax is fine for basic wage-income tax filing, but becomes cumbersome and leads to errors in more complicated situations. Also, the animations are really a waste of time. This system should be more concise and fast and not try to entertain me.
Date published: 2023-04-18
Rated 3 out of 5 by
Bry b from
Owe too much
It was to long and to confusing I almost fell asleep
Date published: 2023-04-18
Rated 5 out of 5 by
WallyKat from
Awesome!
Love that Turbo Tax can import tax documents from the sources of origin. Saves trying to read all the fine print. It just extracts the required data directly to your return!
All TurboTax® Offerings Reviews - Page 772
Date published: 2023-04-18