TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great Very easy to use and they assist you every step of the way.
Date published: 2022-03-27
Rated 5 out of 5 by from Customer Service was amazing I was struggling so I reached out to a live agent, she was amazing and super helpful through the entire process. Really helped out when I needed it!
Date published: 2022-03-27
Rated 2 out of 5 by from Not as good as years past. Very expensive!!!! I had to do a lot of research to answer many of the questions. Sale of ESPP stock is nearly impossible to record accurately. I'm very disappointed in this year's edition. The total cost of this, including having to pay for e-file of the state in the premium edition is angering.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is cool TurboTaxBusiness is cool. It definitely helped out in a pinch, as our taxes were late. It was much easier than trying to file manually or find an accountant. I'll probably still try to find an accountant next year, as some of the information in TurboTax was still confusing, even with the extra information.
Date published: 2022-03-27
Rated 5 out of 5 by from Your service was excellent! I required help to complete my taxes. The young lady that assisted me was very helpful and had a very pleasant personality. I appreciated her assistance.
Date published: 2022-03-27
Rated 5 out of 5 by from Excellent Turbo tax makes everything so easy, which makes my life easy
Date published: 2022-03-27
Rated 5 out of 5 by from The way to do my taxes Have always loved using TurboTax and don’t plan to stop, and using the turbo tax live experts make complicated taxes seem easy. It’s the way I enjoy doing my taxes.
Date published: 2022-03-27
Rated 3 out of 5 by from too slow to open and upgrades every time you open it takes 5 minutes just to open the program because it always upgrades even if i just closed the program 2 hours ago. Annoying waste of time Also always trying to upsell and get your personal info to sell you more products.
Date published: 2022-03-27
Rated 4 out of 5 by from Easy to use, but hate all the cost increases. TurboTax is easy to use for tax filing. But the pricing model is misleading. I did not like being asked to pay $45 for each state (needed 4) then an additional $25 to file electronically. They include include electronic filing with federal, seems like the states would want that to be included as well.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is awsome She did an amazing job helping me to figure out why my state taxes was being rejected
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 7710
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Very easy to use and they assist you every step of the way.
Date published: 2022-03-27
Rated 5 out of 5 by from Customer Service was amazing I was struggling so I reached out to a live agent, she was amazing and super helpful through the entire process. Really helped out when I needed it!
Date published: 2022-03-27
Rated 2 out of 5 by from Not as good as years past. Very expensive!!!! I had to do a lot of research to answer many of the questions. Sale of ESPP stock is nearly impossible to record accurately. I'm very disappointed in this year's edition. The total cost of this, including having to pay for e-file of the state in the premium edition is angering.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is cool TurboTaxBusiness is cool. It definitely helped out in a pinch, as our taxes were late. It was much easier than trying to file manually or find an accountant. I'll probably still try to find an accountant next year, as some of the information in TurboTax was still confusing, even with the extra information.
Date published: 2022-03-27
Rated 5 out of 5 by from Your service was excellent! I required help to complete my taxes. The young lady that assisted me was very helpful and had a very pleasant personality. I appreciated her assistance.
Date published: 2022-03-27
Rated 5 out of 5 by from Excellent Turbo tax makes everything so easy, which makes my life easy
Date published: 2022-03-27
Rated 5 out of 5 by from The way to do my taxes Have always loved using TurboTax and don’t plan to stop, and using the turbo tax live experts make complicated taxes seem easy. It’s the way I enjoy doing my taxes.
Date published: 2022-03-27
Rated 3 out of 5 by from too slow to open and upgrades every time you open it takes 5 minutes just to open the program because it always upgrades even if i just closed the program 2 hours ago. Annoying waste of time Also always trying to upsell and get your personal info to sell you more products.
Date published: 2022-03-27
Rated 4 out of 5 by from Easy to use, but hate all the cost increases. TurboTax is easy to use for tax filing. But the pricing model is misleading. I did not like being asked to pay $45 for each state (needed 4) then an additional $25 to file electronically. They include include electronic filing with federal, seems like the states would want that to be included as well.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is awsome She did an amazing job helping me to figure out why my state taxes was being rejected
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 7710