TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy Navigation Started filing a little before 7pm and finished before 9. I'd say that's great time!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax ok Found a little confusing from last year. Hope better next year
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is really easy to use Turbo Tax made doing my taxes quick and easy. I wish the cost was less though
Date published: 2021-02-28
Rated 5 out of 5 by from The Best !!! The older i get it seems i worry more about trying to do my taxes myself. Turbo Tax seems to step up and take the worry away. Thank you for being better every year. I think this is the 8th year i have used Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Aweomse! ive never done my taxes before and they made it really easy and a very pleasant experience. im glad i used turbo tax
Date published: 2021-02-28
Rated 2 out of 5 by from Not so great when my tax return was rejected My California tax return was rejected for 2020 tax year (I used Turbotax for my tax return in my past 5 years as well and this was the first rejection I got and I didn't any complaint until recently). The TurboTax showed me what happened and what to do but it wasn't enough for me to re-file my tax return with confidence. The good thing was TurboTax just told me that I would just need to update TurboTax after a date indicated by the Turbotax and would re-submit. but it wasn't clear how I can know the TurboTax update was really installed on my PC, what was wrong exactly in my tax return and why it went wrong. So, it would be great if it can show me how I can check the update is installed on my PC. Also, it would be great if I can know more details of the rejection.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy and relatively painless Taxes suck, but they sucked a little less this year with TurboTax. The reps were helpful and friendly and answered all of my questions quickly and Professionally.
Date published: 2021-02-28
Rated 5 out of 5 by from Good experience I dislike that tax prep is expensive, but this is the most seamless experience available to do it in a simple way. Having the option for tax expert review (albeit pricy) is really nice, the personalized advice is extremely helpful for financial planning in the next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and efficient Same good service year after year. Will use again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Makes my life easier every year There was one bug where I couldn't exit from a page in the Federal return (don't remember which page, it's well documented on forums). Had to go to State to get out. Otherwise easy and helpful.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7694
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Navigation Started filing a little before 7pm and finished before 9. I'd say that's great time!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax ok Found a little confusing from last year. Hope better next year
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is really easy to use Turbo Tax made doing my taxes quick and easy. I wish the cost was less though
Date published: 2021-02-28
Rated 5 out of 5 by from The Best !!! The older i get it seems i worry more about trying to do my taxes myself. Turbo Tax seems to step up and take the worry away. Thank you for being better every year. I think this is the 8th year i have used Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Aweomse! ive never done my taxes before and they made it really easy and a very pleasant experience. im glad i used turbo tax
Date published: 2021-02-28
Rated 2 out of 5 by from Not so great when my tax return was rejected My California tax return was rejected for 2020 tax year (I used Turbotax for my tax return in my past 5 years as well and this was the first rejection I got and I didn't any complaint until recently). The TurboTax showed me what happened and what to do but it wasn't enough for me to re-file my tax return with confidence. The good thing was TurboTax just told me that I would just need to update TurboTax after a date indicated by the Turbotax and would re-submit. but it wasn't clear how I can know the TurboTax update was really installed on my PC, what was wrong exactly in my tax return and why it went wrong. So, it would be great if it can show me how I can check the update is installed on my PC. Also, it would be great if I can know more details of the rejection.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy and relatively painless Taxes suck, but they sucked a little less this year with TurboTax. The reps were helpful and friendly and answered all of my questions quickly and Professionally.
Date published: 2021-02-28
Rated 5 out of 5 by from Good experience I dislike that tax prep is expensive, but this is the most seamless experience available to do it in a simple way. Having the option for tax expert review (albeit pricy) is really nice, the personalized advice is extremely helpful for financial planning in the next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and efficient Same good service year after year. Will use again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Makes my life easier every year There was one bug where I couldn't exit from a page in the Federal return (don't remember which page, it's well documented on forums). Had to go to State to get out. Otherwise easy and helpful.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7694