TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax iis very good Turbo Tax is easy to use and comprehensive. Asks all the right questions and is worth the price.
Date published: 2023-03-06
Rated 1 out of 5 by from Worst Ever Experience with TurboTax Answer same identical questions 10+ times Links to financial institutions never work Too much upselling Simple return took way too long and cost way too much
Date published: 2023-03-06
Rated 5 out of 5 by from Moronke Was excellent to work with! First off, Turbo Tax's system is very user friendly. Moronke, their tax expert answered all of my questions and responded very quickly Overall, she was great to work with.
Date published: 2023-03-06
Rated 3 out of 5 by from Good DIY tax program TurboTax is for the most part an easy to use program. The one thing I have an issue with is when it wants me to review the errors, it's not always clear what needs to be corrected and sometimes doesn't allow me to type in the correction in the line where the error is. Also, it's very annoying to be reminded of the upgraded options several times throughout the process. If I decline the upgrade once, stop trying to keep selling me on it.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is very helpful. Everyone that helped me was very nice and patient.
Date published: 2023-03-06
Rated 1 out of 5 by from sucks They advertise it as free but end up charging you even for the basic service.
Date published: 2023-03-06
Rated 5 out of 5 by from So easy! Six years going strong with Turbo Tax. This will be my 7th year. Highly recommend.
Date published: 2023-03-06
Rated 4 out of 5 by from Easy to use I've used Turbo tax for years. It has been great over the years. If you have all your tax forms, I recommend using TurboTax. It's less expensive than have someone else do it.
Date published: 2023-03-06
Rated 4 out of 5 by from So easy even I could use it! I didn't have a digital copy of my w2's this time but TurboTax made it so easy to just take a picture of my paper w2's and they uploaded perfectly. I was so worried about that and relieved when it worked without issue. Kept me from having to type everything in manually and potentially making a mistake. Super time saving feature!
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax - Easy and efficient Have been using TurboTax for several years and find it to be an overall great solution to preparing / filing our federal taxes. (We don't have state income tax now, but when we did the TurboTax state program was also very efficient). Highly recommend TurboTax as a cost effective, simple solution to preparing / filing your taxes!
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7694
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax iis very good Turbo Tax is easy to use and comprehensive. Asks all the right questions and is worth the price.
Date published: 2023-03-06
Rated 1 out of 5 by from Worst Ever Experience with TurboTax Answer same identical questions 10+ times Links to financial institutions never work Too much upselling Simple return took way too long and cost way too much
Date published: 2023-03-06
Rated 5 out of 5 by from Moronke Was excellent to work with! First off, Turbo Tax's system is very user friendly. Moronke, their tax expert answered all of my questions and responded very quickly Overall, she was great to work with.
Date published: 2023-03-06
Rated 3 out of 5 by from Good DIY tax program TurboTax is for the most part an easy to use program. The one thing I have an issue with is when it wants me to review the errors, it's not always clear what needs to be corrected and sometimes doesn't allow me to type in the correction in the line where the error is. Also, it's very annoying to be reminded of the upgraded options several times throughout the process. If I decline the upgrade once, stop trying to keep selling me on it.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax is very helpful. Everyone that helped me was very nice and patient.
Date published: 2023-03-06
Rated 1 out of 5 by from sucks They advertise it as free but end up charging you even for the basic service.
Date published: 2023-03-06
Rated 5 out of 5 by from So easy! Six years going strong with Turbo Tax. This will be my 7th year. Highly recommend.
Date published: 2023-03-06
Rated 4 out of 5 by from Easy to use I've used Turbo tax for years. It has been great over the years. If you have all your tax forms, I recommend using TurboTax. It's less expensive than have someone else do it.
Date published: 2023-03-06
Rated 4 out of 5 by from So easy even I could use it! I didn't have a digital copy of my w2's this time but TurboTax made it so easy to just take a picture of my paper w2's and they uploaded perfectly. I was so worried about that and relieved when it worked without issue. Kept me from having to type everything in manually and potentially making a mistake. Super time saving feature!
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax - Easy and efficient Have been using TurboTax for several years and find it to be an overall great solution to preparing / filing our federal taxes. (We don't have state income tax now, but when we did the TurboTax state program was also very efficient). Highly recommend TurboTax as a cost effective, simple solution to preparing / filing your taxes!
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7694