TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome We have used them for the past 4-5 years with no problems
Date published: 2021-03-07
Rated 4 out of 5 by from Easier than I expected I finally gave in and used TurboTax this year. Suffice it to say the free (and even not free) options I tried before TurboTax were pretty bad. I'm halfway decent with taxes, and my return this year was a bit complicated, but those other programs made rookie mistakes even I knew were wrong. TurboTax took care of all of that. There were a couple instances where I had to dig to be able to enter the information I knew was required, so my knowledge of tax prep was helpful. That is why I didn't rate TT a 5. But next year (when I definitely will use TurboTax again) I think it will be easier since I know the process.
Date published: 2021-03-07
Rated 5 out of 5 by from I LIKE IT TT saves me money by giving me the confidence and ability to quickly file my taxes
Date published: 2021-03-07
Rated 5 out of 5 by from Great comfort! User friendly, easy to understand. fast and clear process.
Date published: 2021-03-07
Rated 5 out of 5 by from Super easy! I was worried about doing my taxes for the first time by myself but TurboTax made it very manageable and stress-free. I loved the options for "more information" and how it was set up for one step at a time so I was never overwhelmed.
Date published: 2021-03-07
Rated 5 out of 5 by from Super Easy! Did exactly what I paid $300 for last year for $30.
Date published: 2021-03-07
Rated 5 out of 5 by from very user friendly multiple years experience. Very simple and user friendly
Date published: 2021-03-07
Rated 2 out of 5 by from Not so hot this year The software has a bug in the stock entry where it brings up name of a different stock just before review. If you click review details, it shows correct, so after I figured that out - didnt prevent my work. Obviously they are not checking quality of entry, so who knows what else. Also, I started work on W4 update, but then abandoned it - stupid software was making you fix without option to delete unless you go to forms and manually delete all related. It should have a "do you want to delete" if not correct in the review stage if not a required form.
Date published: 2021-03-07
Rated 5 out of 5 by from Wonderful So easy and max refund. No upfront money before filing
Date published: 2021-03-07
Rated 5 out of 5 by from Filing with TurboTax I've been doing my tax returns with TurboTax for two years now. I'm a young student & this stuff has always confused me, but TurboTax makes everything a breeze. They help you understand what every step means, which is really helpful when you have no idea what you're doing. I personally used the TurboTax Premier service, and wasn't able to use any LiveChat, but I still was completely confident once I filed them. The only thing is I am always surprised at the cost once I get to the end. I read the "TurboTax Guarantees" and it explains how the cost works, so it's completely my fault for being surprised by it everytime. It's really a great service and I would highly recommend for anyone trying to file their taxes on their own!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome We have used them for the past 4-5 years with no problems
Date published: 2021-03-07
Rated 4 out of 5 by from Easier than I expected I finally gave in and used TurboTax this year. Suffice it to say the free (and even not free) options I tried before TurboTax were pretty bad. I'm halfway decent with taxes, and my return this year was a bit complicated, but those other programs made rookie mistakes even I knew were wrong. TurboTax took care of all of that. There were a couple instances where I had to dig to be able to enter the information I knew was required, so my knowledge of tax prep was helpful. That is why I didn't rate TT a 5. But next year (when I definitely will use TurboTax again) I think it will be easier since I know the process.
Date published: 2021-03-07
Rated 5 out of 5 by from I LIKE IT TT saves me money by giving me the confidence and ability to quickly file my taxes
Date published: 2021-03-07
Rated 5 out of 5 by from Great comfort! User friendly, easy to understand. fast and clear process.
Date published: 2021-03-07
Rated 5 out of 5 by from Super easy! I was worried about doing my taxes for the first time by myself but TurboTax made it very manageable and stress-free. I loved the options for "more information" and how it was set up for one step at a time so I was never overwhelmed.
Date published: 2021-03-07
Rated 5 out of 5 by from Super Easy! Did exactly what I paid $300 for last year for $30.
Date published: 2021-03-07
Rated 5 out of 5 by from very user friendly multiple years experience. Very simple and user friendly
Date published: 2021-03-07
Rated 2 out of 5 by from Not so hot this year The software has a bug in the stock entry where it brings up name of a different stock just before review. If you click review details, it shows correct, so after I figured that out - didnt prevent my work. Obviously they are not checking quality of entry, so who knows what else. Also, I started work on W4 update, but then abandoned it - stupid software was making you fix without option to delete unless you go to forms and manually delete all related. It should have a "do you want to delete" if not correct in the review stage if not a required form.
Date published: 2021-03-07
Rated 5 out of 5 by from Wonderful So easy and max refund. No upfront money before filing
Date published: 2021-03-07
Rated 5 out of 5 by from Filing with TurboTax I've been doing my tax returns with TurboTax for two years now. I'm a young student & this stuff has always confused me, but TurboTax makes everything a breeze. They help you understand what every step means, which is really helpful when you have no idea what you're doing. I personally used the TurboTax Premier service, and wasn't able to use any LiveChat, but I still was completely confident once I filed them. The only thing is I am always surprised at the cost once I get to the end. I read the "TurboTax Guarantees" and it explains how the cost works, so it's completely my fault for being surprised by it everytime. It's really a great service and I would highly recommend for anyone trying to file their taxes on their own!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7690