TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great and easy processing Filing with Turbo tax was easier than going into H&R Block. I got stuck on a few items (had a lot of changes last year; had active duty income; pension from retiring from active duty; was a CO resident part year and a CA resident the other part of the year. Lots of moving part. Requested assistance and a Turbo tax rep called me within 5 minutes and helped me complete my tax return.
Date published: 2021-03-07
Rated 5 out of 5 by from turbo tax was amazing was quick easy and amazing to use. I was under the income so it was free
Date published: 2021-03-07
Rated 4 out of 5 by from Great Tool TurboTax is a great tool and a great business idea. They offer people just what they need for free, but if you want anything more than the bare necessities then you need to pay. Good luck contacting any sort of customer service if you are not a paying member. That being said, I understand that they are a business doing a good service and need to make money somehow.
Date published: 2021-03-07
Rated 5 out of 5 by from Convenient Convenient and easy to use interface. Helpful for first time Filers.
Date published: 2021-03-07
Rated 5 out of 5 by from Great They explain everything. And there though. I’ll keep using them.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax made it easy Having access to previous info is great, and TuboTax walks you through each step
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax was not able to pull my previous year tax return information even with the premier edition software. It then asked me questions from previous years tax return. I was lucky to have a printed copy of my TR. I emailed them but no help was extended.
Date published: 2021-03-07
Rated 3 out of 5 by from Cash App isn't supported. I had difficulty getting my Cash App Tax documents into Turbo Tax. 2 weeks later and 20 hours of dedication I was able to manually upload the CSV and PDF documents. What is schedule D? Now that I'm in my 30's and active stock and virtual coin trader, I may explore different tax filing options next time, unless Turbo Tax supports Cash App. It was a good 8 year run since graduating high school. Thanks for raising the standards for efficiently filing taxes and educating filers.
Date published: 2021-03-07
Rated 3 out of 5 by from Trouble Bringing over Financial Data Turbo Tax is an easy way to do taxes but it did not bring over my financial data as it usually does and every year the prices go up. The prices were increased for me by 18.75% this year.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Super Easy Quick and Painless. When something goes askew, like state return not accepted, they are on top of it with a quick solution!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great and easy processing Filing with Turbo tax was easier than going into H&R Block. I got stuck on a few items (had a lot of changes last year; had active duty income; pension from retiring from active duty; was a CO resident part year and a CA resident the other part of the year. Lots of moving part. Requested assistance and a Turbo tax rep called me within 5 minutes and helped me complete my tax return.
Date published: 2021-03-07
Rated 5 out of 5 by from turbo tax was amazing was quick easy and amazing to use. I was under the income so it was free
Date published: 2021-03-07
Rated 4 out of 5 by from Great Tool TurboTax is a great tool and a great business idea. They offer people just what they need for free, but if you want anything more than the bare necessities then you need to pay. Good luck contacting any sort of customer service if you are not a paying member. That being said, I understand that they are a business doing a good service and need to make money somehow.
Date published: 2021-03-07
Rated 5 out of 5 by from Convenient Convenient and easy to use interface. Helpful for first time Filers.
Date published: 2021-03-07
Rated 5 out of 5 by from Great They explain everything. And there though. I’ll keep using them.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax made it easy Having access to previous info is great, and TuboTax walks you through each step
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax was not able to pull my previous year tax return information even with the premier edition software. It then asked me questions from previous years tax return. I was lucky to have a printed copy of my TR. I emailed them but no help was extended.
Date published: 2021-03-07
Rated 3 out of 5 by from Cash App isn't supported. I had difficulty getting my Cash App Tax documents into Turbo Tax. 2 weeks later and 20 hours of dedication I was able to manually upload the CSV and PDF documents. What is schedule D? Now that I'm in my 30's and active stock and virtual coin trader, I may explore different tax filing options next time, unless Turbo Tax supports Cash App. It was a good 8 year run since graduating high school. Thanks for raising the standards for efficiently filing taxes and educating filers.
Date published: 2021-03-07
Rated 3 out of 5 by from Trouble Bringing over Financial Data Turbo Tax is an easy way to do taxes but it did not bring over my financial data as it usually does and every year the prices go up. The prices were increased for me by 18.75% this year.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Super Easy Quick and Painless. When something goes askew, like state return not accepted, they are on top of it with a quick solution!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7689