TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS EASY AND FAST IT WAS GREAT. IT TOOK NO TIME TO DO. I LIKE THAT I CAN DO MY STATE AT THE SAME TIME.
Date published: 2022-03-19
Rated 3 out of 5 by from Turbo Tax has issues Most of it is straight forward, but it has some quirks. When you e-file it desn't check to make sure that you entered your PIN. This caused my e-file to be rejected. It also gave me errors for fields which had a zero in it, when they wanted spaces. I had to guess at removing the zeros to correct the return. If they wanted spaces they could have alerted me to the fact or at least automatically changed it. Not very friendly...
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is amazing! Easy to us, great online service, and very easy communication!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbotax is really User Friendly This program walks you through every section to complete your taxes thoroughly. Without a doubt they leave no stone unturned! We highly recommend Turbotax for your tax needs.
Date published: 2022-03-19
Rated 3 out of 5 by from Confusing If your retired, why not once you check that box have it programed to go to the SSA 1099 page? If you still work add the W2, I'm pretty sure the majority of retiaries are not working a paying job that requires a W2. And even if they are why make the rest of us go through the process of finding the SSA Page?
Date published: 2022-03-19
Rated 5 out of 5 by from Good It was fast and easy great services and no problems
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is easyy Really Smooth experience and the live expert did all the work for me; which was great as filing taxes is so stressful.
Date published: 2022-03-19
Rated 5 out of 5 by from Satisfied with service I had no issues thus far with my tax preparer or the services received. Thank you.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is professionally superior to other svcs Maureen of Ocala was the tipping factor bringing out the superiority of the software app and its comprehensive capabilities. i was so impressed that I too wish I was working for turbo tax.
Date published: 2022-03-19
Rated 2 out of 5 by from Turbotax is easy to use Turbotax software is easy to use, save me time. But it has a bug when I do state tax, the phone support is really a big problem. I called 2 times and find out they do not have the knowledge and information to support users at all. They should be trained before they start working.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 7686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS EASY AND FAST IT WAS GREAT. IT TOOK NO TIME TO DO. I LIKE THAT I CAN DO MY STATE AT THE SAME TIME.
Date published: 2022-03-19
Rated 3 out of 5 by from Turbo Tax has issues Most of it is straight forward, but it has some quirks. When you e-file it desn't check to make sure that you entered your PIN. This caused my e-file to be rejected. It also gave me errors for fields which had a zero in it, when they wanted spaces. I had to guess at removing the zeros to correct the return. If they wanted spaces they could have alerted me to the fact or at least automatically changed it. Not very friendly...
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is amazing! Easy to us, great online service, and very easy communication!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbotax is really User Friendly This program walks you through every section to complete your taxes thoroughly. Without a doubt they leave no stone unturned! We highly recommend Turbotax for your tax needs.
Date published: 2022-03-19
Rated 3 out of 5 by from Confusing If your retired, why not once you check that box have it programed to go to the SSA 1099 page? If you still work add the W2, I'm pretty sure the majority of retiaries are not working a paying job that requires a W2. And even if they are why make the rest of us go through the process of finding the SSA Page?
Date published: 2022-03-19
Rated 5 out of 5 by from Good It was fast and easy great services and no problems
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is easyy Really Smooth experience and the live expert did all the work for me; which was great as filing taxes is so stressful.
Date published: 2022-03-19
Rated 5 out of 5 by from Satisfied with service I had no issues thus far with my tax preparer or the services received. Thank you.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is professionally superior to other svcs Maureen of Ocala was the tipping factor bringing out the superiority of the software app and its comprehensive capabilities. i was so impressed that I too wish I was working for turbo tax.
Date published: 2022-03-19
Rated 2 out of 5 by from Turbotax is easy to use Turbotax software is easy to use, save me time. But it has a bug when I do state tax, the phone support is really a big problem. I called 2 times and find out they do not have the knowledge and information to support users at all. They should be trained before they start working.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 7686