TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Has too many unnecessary qeustions I liked the old edition, maybe 5 years ago. Every year more complicated and more expensive.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo fits my needs. I have used Turbo Tax for 22 years. It is very easy to use and covers all my needs.
Date published: 2022-04-14
Rated 5 out of 5 by from Easier than expected This is my first year doing my own taxes and it was a very easy process.
Date published: 2022-04-14
Rated 5 out of 5 by from Love turbo tax first timer..was a breeze. Easy format. Was nervous as first. Been procrastinating and finally got it done with turbo tax. Now I will file with turbo tax every year for my tax..thanks turbo tax..
Date published: 2022-04-14
Rated 3 out of 5 by from Text to small among other things. 1st. Text was very hard to read on my 24" monitor because it was so small even in full screen mode. I'd say most instructions occupied less that 1/8 of my screen. Isn't there code to size the screen and text in the application? Please increase text size or provide an option to increase text size. 2nd. I wish I could see the location (Line on 1040) on the appropriate tax form as I answer questions. I don't want to view a pdf file after answering a questions. I'd like to see the progress as I go. Also the grouping of items, maybe it would be a good idea to identify the particular tax form being completed. 3rd. The review of the taxes didn't check for possible e-filing errors frustrating acceptance of my e-filing. e.g. Not having the six digit IP pin as opposed to the five digit pin I created for myself. Couldn't I have been advised that I could only paper file instead of e-filing because of missing entries. 4th. I completed the taxes for e-filing and continually to got rejected. Instead of looking up the rejection code could there be a link to the exact problem entry in TurboTax forms.
Date published: 2022-04-14
Rated 5 out of 5 by from Still as good as it ever was I have used Turbotax for approximately 17 years, and I still love it! It's easy, quick, and accurate! And, I intend to use it again next year!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Kimberly, my tax expert, was incredible! I would not have been able to file my taxes correctly if it weren't for Kimberly's help! Her expertise and pleasant demeanor were a welcomed addition to my tax filing experience. Thanks, Kimberly!
Date published: 2022-04-14
Rated 1 out of 5 by from Indiana State would not Transmit I filed one individual Federal and Indiana State form just fine. When I tried to submit a different individual form the Federal transmitted and was accepted but the Indiana State would not transmit. Tech support couldn't help. Finally had to print the State forms and mail in. Very Frustrated with TurboTax Premier this year. Turbo tax help was very poor. I've used TurboTax for more than 30 years and this was by far the worst. May consider another efiling option next year.
Date published: 2022-04-14
Rated 5 out of 5 by from I LOVE TURBO TAX I HAVE BEEN USING TURBO TAX FOR 10 YEARS AND I LOVE THE PRODUCT IS EASY USE AND I WILL CONTINUE USING IT FOR MANY YEARS !!!!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Rocks They helped me every step of the way and reassured me I could do this.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Has too many unnecessary qeustions I liked the old edition, maybe 5 years ago. Every year more complicated and more expensive.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo fits my needs. I have used Turbo Tax for 22 years. It is very easy to use and covers all my needs.
Date published: 2022-04-14
Rated 5 out of 5 by from Easier than expected This is my first year doing my own taxes and it was a very easy process.
Date published: 2022-04-14
Rated 5 out of 5 by from Love turbo tax first timer..was a breeze. Easy format. Was nervous as first. Been procrastinating and finally got it done with turbo tax. Now I will file with turbo tax every year for my tax..thanks turbo tax..
Date published: 2022-04-14
Rated 3 out of 5 by from Text to small among other things. 1st. Text was very hard to read on my 24" monitor because it was so small even in full screen mode. I'd say most instructions occupied less that 1/8 of my screen. Isn't there code to size the screen and text in the application? Please increase text size or provide an option to increase text size. 2nd. I wish I could see the location (Line on 1040) on the appropriate tax form as I answer questions. I don't want to view a pdf file after answering a questions. I'd like to see the progress as I go. Also the grouping of items, maybe it would be a good idea to identify the particular tax form being completed. 3rd. The review of the taxes didn't check for possible e-filing errors frustrating acceptance of my e-filing. e.g. Not having the six digit IP pin as opposed to the five digit pin I created for myself. Couldn't I have been advised that I could only paper file instead of e-filing because of missing entries. 4th. I completed the taxes for e-filing and continually to got rejected. Instead of looking up the rejection code could there be a link to the exact problem entry in TurboTax forms.
Date published: 2022-04-14
Rated 5 out of 5 by from Still as good as it ever was I have used Turbotax for approximately 17 years, and I still love it! It's easy, quick, and accurate! And, I intend to use it again next year!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Kimberly, my tax expert, was incredible! I would not have been able to file my taxes correctly if it weren't for Kimberly's help! Her expertise and pleasant demeanor were a welcomed addition to my tax filing experience. Thanks, Kimberly!
Date published: 2022-04-14
Rated 1 out of 5 by from Indiana State would not Transmit I filed one individual Federal and Indiana State form just fine. When I tried to submit a different individual form the Federal transmitted and was accepted but the Indiana State would not transmit. Tech support couldn't help. Finally had to print the State forms and mail in. Very Frustrated with TurboTax Premier this year. Turbo tax help was very poor. I've used TurboTax for more than 30 years and this was by far the worst. May consider another efiling option next year.
Date published: 2022-04-14
Rated 5 out of 5 by from I LOVE TURBO TAX I HAVE BEEN USING TURBO TAX FOR 10 YEARS AND I LOVE THE PRODUCT IS EASY USE AND I WILL CONTINUE USING IT FOR MANY YEARS !!!!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Rocks They helped me every step of the way and reassured me I could do this.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7685