TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Moes Grandma from
Monica is awesome
On a phone call with Monica at around 9:45 am on 04/14/2022, she was great! friendly and knowledgeable.
Date published: 2022-04-14
Rated 5 out of 5 by
Baylor33 from
Turbo Tax is the Way to Go!
I have used Turbo Tax for several years now. It walks you step by step through the process. I feel I get the most money in returns by using this resource.
Date published: 2022-04-14
Rated 5 out of 5 by
Beamer boy from
Turbo tax is my tax go to
I’m been using Turbo Tax for 7 years strong and I love it super easy does it. Awesome thank you Turbo Tax Team you Rock it !!!!!
Date published: 2022-04-14
Rated 5 out of 5 by
Alex 9941 from
Super Easy
TurboTAx makes filing so very easy and user friendly
Date published: 2022-04-14
Rated 5 out of 5 by
HappyTurboCustomer from
Turbo Tax Easy to Use
We have used Turbo Tax to file our taxes for as long as the tax preparation software has been around. Every year it gets a bit easier to use. Even the difficult sections to complete are made a bit easier. Thank you Turbo Tax. See you next year.
Date published: 2022-04-14
Rated 5 out of 5 by
J Hughes from
Turbo Tax is good
I did not speak with anyone. Step by step was very easy to use
Date published: 2022-04-14
Rated 4 out of 5 by
tKana from
It is good
This could pull all the information online and do not much information to key in.
Date published: 2022-04-14
Rated 5 out of 5 by
DOR2022 from
Good experience with Turbo Tax
Quick Easy way to file your taxes especially if you use over again.
Date published: 2022-04-14
Rated 5 out of 5 by
melissallj from
Taxes Made Easy
Good explanations in every section. I ran into an issue and chatted with one of the CPAs who was very helpful.
Date published: 2022-04-14
Rated 3 out of 5 by
rxf5 from
Poor Customer Service
I have used TurboTax for over 10 years and have had few if any problems until this year. My e-file was rejected for inaccurate AGI for my spouse, I corrected (re-entered identical and accurate number twice) with no success. I have tried via websites and direct phone to reach someone at Intuit but with no results. The phone line wont let me into a wait cue and there is no easily accessible online chat. In addition, I have discovered that none of the past 10 + years of my e-filed returns on in my account! How can this be? If you had an accessible online chat/help function, I would probably not be writing this.
All TurboTax® Offerings Reviews - Page 7684
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Moes Grandma from
Monica is awesome
On a phone call with Monica at around 9:45 am on 04/14/2022, she was great! friendly and knowledgeable.
Date published: 2022-04-14
Rated 5 out of 5 by
Baylor33 from
Turbo Tax is the Way to Go!
I have used Turbo Tax for several years now. It walks you step by step through the process. I feel I get the most money in returns by using this resource.
Date published: 2022-04-14
Rated 5 out of 5 by
Beamer boy from
Turbo tax is my tax go to
I’m been using Turbo Tax for 7 years strong and I love it super easy does it. Awesome thank you Turbo Tax Team you Rock it !!!!!
Date published: 2022-04-14
Rated 5 out of 5 by
Alex 9941 from
Super Easy
TurboTAx makes filing so very easy and user friendly
Date published: 2022-04-14
Rated 5 out of 5 by
HappyTurboCustomer from
Turbo Tax Easy to Use
We have used Turbo Tax to file our taxes for as long as the tax preparation software has been around. Every year it gets a bit easier to use. Even the difficult sections to complete are made a bit easier. Thank you Turbo Tax. See you next year.
Date published: 2022-04-14
Rated 5 out of 5 by
J Hughes from
Turbo Tax is good
I did not speak with anyone. Step by step was very easy to use
Date published: 2022-04-14
Rated 4 out of 5 by
tKana from
It is good
This could pull all the information online and do not much information to key in.
Date published: 2022-04-14
Rated 5 out of 5 by
DOR2022 from
Good experience with Turbo Tax
Quick Easy way to file your taxes especially if you use over again.
Date published: 2022-04-14
Rated 5 out of 5 by
melissallj from
Taxes Made Easy
Good explanations in every section. I ran into an issue and chatted with one of the CPAs who was very helpful.
Date published: 2022-04-14
Rated 3 out of 5 by
rxf5 from
Poor Customer Service
I have used TurboTax for over 10 years and have had few if any problems until this year. My e-file was rejected for inaccurate AGI for my spouse, I corrected (re-entered identical and accurate number twice) with no success. I have tried via websites and direct phone to reach someone at Intuit but with no results. The phone line wont let me into a wait cue and there is no easily accessible online chat. In addition, I have discovered that none of the past 10 + years of my e-filed returns on in my account! How can this be? If you had an accessible online chat/help function, I would probably not be writing this.
All TurboTax® Offerings Reviews - Page 7684
Date published: 2022-04-14