TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Monica is awesome On a phone call with Monica at around 9:45 am on 04/14/2022, she was great! friendly and knowledgeable.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the Way to Go! I have used Turbo Tax for several years now. It walks you step by step through the process. I feel I get the most money in returns by using this resource.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is my tax go to I’m been using Turbo Tax for 7 years strong and I love it super easy does it. Awesome thank you Turbo Tax Team you Rock it !!!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Super Easy TurboTAx makes filing so very easy and user friendly
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax Easy to Use We have used Turbo Tax to file our taxes for as long as the tax preparation software has been around. Every year it gets a bit easier to use. Even the difficult sections to complete are made a bit easier. Thank you Turbo Tax. See you next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is good I did not speak with anyone. Step by step was very easy to use
Date published: 2022-04-14
Rated 4 out of 5 by from It is good This could pull all the information online and do not much information to key in.
Date published: 2022-04-14
Rated 5 out of 5 by from Good experience with Turbo Tax Quick Easy way to file your taxes especially if you use over again.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes Made Easy Good explanations in every section. I ran into an issue and chatted with one of the CPAs who was very helpful.
Date published: 2022-04-14
Rated 3 out of 5 by from Poor Customer Service I have used TurboTax for over 10 years and have had few if any problems until this year. My e-file was rejected for inaccurate AGI for my spouse, I corrected (re-entered identical and accurate number twice) with no success. I have tried via websites and direct phone to reach someone at Intuit but with no results. The phone line wont let me into a wait cue and there is no easily accessible online chat. In addition, I have discovered that none of the past 10 + years of my e-filed returns on in my account! How can this be? If you had an accessible online chat/help function, I would probably not be writing this.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7684
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
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Student
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Rated 5 out of 5 by from Monica is awesome On a phone call with Monica at around 9:45 am on 04/14/2022, she was great! friendly and knowledgeable.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the Way to Go! I have used Turbo Tax for several years now. It walks you step by step through the process. I feel I get the most money in returns by using this resource.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is my tax go to I’m been using Turbo Tax for 7 years strong and I love it super easy does it. Awesome thank you Turbo Tax Team you Rock it !!!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Super Easy TurboTAx makes filing so very easy and user friendly
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax Easy to Use We have used Turbo Tax to file our taxes for as long as the tax preparation software has been around. Every year it gets a bit easier to use. Even the difficult sections to complete are made a bit easier. Thank you Turbo Tax. See you next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is good I did not speak with anyone. Step by step was very easy to use
Date published: 2022-04-14
Rated 4 out of 5 by from It is good This could pull all the information online and do not much information to key in.
Date published: 2022-04-14
Rated 5 out of 5 by from Good experience with Turbo Tax Quick Easy way to file your taxes especially if you use over again.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes Made Easy Good explanations in every section. I ran into an issue and chatted with one of the CPAs who was very helpful.
Date published: 2022-04-14
Rated 3 out of 5 by from Poor Customer Service I have used TurboTax for over 10 years and have had few if any problems until this year. My e-file was rejected for inaccurate AGI for my spouse, I corrected (re-entered identical and accurate number twice) with no success. I have tried via websites and direct phone to reach someone at Intuit but with no results. The phone line wont let me into a wait cue and there is no easily accessible online chat. In addition, I have discovered that none of the past 10 + years of my e-filed returns on in my account! How can this be? If you had an accessible online chat/help function, I would probably not be writing this.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7684