TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Terry2025 from
Very Satisfied as Always
Very Happy with product in a difficult year. Thank You
Date published: 2022-04-18
Rated 5 out of 5 by
Rodney2216 from
easy to follow instrucions
this is my 6th year using turbo tax and it's always nice and easy and if i have questions i can literally ask and get an answer quickly...
Date published: 2022-04-18
Rated 5 out of 5 by
Davruoff from
Very Easy and fast
Very user friendly software; easy to navigate forward and back. good fact-cheching.
Date published: 2022-04-18
Rated 1 out of 5 by
Duane III from
Trubo tax will not send returns!
More than two hours or retrying and it will NOT sen exilian.... and give only the following message which is useless "Looks like we've had a technical hiccup" a useless non informational response.
Date published: 2022-04-18
Rated 5 out of 5 by
geovanny34 from
easy and quick
It was easy and quick to use. did not cost too much. explained any issue and why i owed this year
Date published: 2022-04-18
Rated 1 out of 5 by
tjyy from
super expensive ccard fees. probs w/ state efile
way too expensive. credit card fees are ridiculous. always have problems with state efile
Date published: 2022-04-18
Rated 3 out of 5 by
CdBl999 from
Great until its time to pay
You should advise people to shrink the size of their screen to about 45% so they can see the stupid CONTINUE button at the bottom of the page when you attempt to pay for your state filing fee with a credit card. I spent more time trying to pay this stupid fee than it took me to fill out my tax return!
Date published: 2022-04-18
Rated 5 out of 5 by
Carol3000 from
Turbo Tax is a great product
I've been using Turbo Tax for years and cannot imagine doing my taxes without it!
Date published: 2022-04-18
Rated 1 out of 5 by
noNancyno from
I WAS a loyal Tubo Tax user, NOT anymore!
I have been using Turbo Tax for the last twenty years. This year, was a nightmare. I had a large capital gain from an investment property. But it was impossible to report it correctly using the interview steps, and the TT tax site was useless. Then two forms were created that were totally incorrect, but when I would try to delete them, they kept popping back. I used the IRS site to figure out how to report my gain. Spent way more time then necessary. No more Turbo Tax for me.
Date published: 2022-04-18
Rated 5 out of 5 by
Bryce521 from
TurboTax is amazing!
TurboTax is amazing! Spoke with one of the tax experts, Rosa I believe was her name, thinking I had a major problem! Turns out everything was okay and she reassured me of that. I was over thinking it. I've been using TurboTax since 2011 and have never had a problem! First time speaking with a rep, she should definitely get a raise! She was calm and very patient with me and one of the best experiences I've had over the phone! Thank you very much for your time and support!
All TurboTax® Offerings Reviews - Page 769
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Terry2025 from
Very Satisfied as Always
Very Happy with product in a difficult year. Thank You
Date published: 2022-04-18
Rated 5 out of 5 by
Rodney2216 from
easy to follow instrucions
this is my 6th year using turbo tax and it's always nice and easy and if i have questions i can literally ask and get an answer quickly...
Date published: 2022-04-18
Rated 5 out of 5 by
Davruoff from
Very Easy and fast
Very user friendly software; easy to navigate forward and back. good fact-cheching.
Date published: 2022-04-18
Rated 1 out of 5 by
Duane III from
Trubo tax will not send returns!
More than two hours or retrying and it will NOT sen exilian.... and give only the following message which is useless "Looks like we've had a technical hiccup" a useless non informational response.
Date published: 2022-04-18
Rated 5 out of 5 by
geovanny34 from
easy and quick
It was easy and quick to use. did not cost too much. explained any issue and why i owed this year
Date published: 2022-04-18
Rated 1 out of 5 by
tjyy from
super expensive ccard fees. probs w/ state efile
way too expensive. credit card fees are ridiculous. always have problems with state efile
Date published: 2022-04-18
Rated 3 out of 5 by
CdBl999 from
Great until its time to pay
You should advise people to shrink the size of their screen to about 45% so they can see the stupid CONTINUE button at the bottom of the page when you attempt to pay for your state filing fee with a credit card. I spent more time trying to pay this stupid fee than it took me to fill out my tax return!
Date published: 2022-04-18
Rated 5 out of 5 by
Carol3000 from
Turbo Tax is a great product
I've been using Turbo Tax for years and cannot imagine doing my taxes without it!
Date published: 2022-04-18
Rated 1 out of 5 by
noNancyno from
I WAS a loyal Tubo Tax user, NOT anymore!
I have been using Turbo Tax for the last twenty years. This year, was a nightmare. I had a large capital gain from an investment property. But it was impossible to report it correctly using the interview steps, and the TT tax site was useless. Then two forms were created that were totally incorrect, but when I would try to delete them, they kept popping back. I used the IRS site to figure out how to report my gain. Spent way more time then necessary. No more Turbo Tax for me.
Date published: 2022-04-18
Rated 5 out of 5 by
Bryce521 from
TurboTax is amazing!
TurboTax is amazing! Spoke with one of the tax experts, Rosa I believe was her name, thinking I had a major problem! Turns out everything was okay and she reassured me of that. I was over thinking it. I've been using TurboTax since 2011 and have never had a problem! First time speaking with a rep, she should definitely get a raise! She was calm and very patient with me and one of the best experiences I've had over the phone! Thank you very much for your time and support!
All TurboTax® Offerings Reviews - Page 769
Date published: 2022-04-18