TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax Easy to use. Have been a user for a number of years.
Date published: 2023-03-03
Rated 4 out of 5 by from It Works It got me there so I am happy even with the runaround.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is wonderful and the cyber agent was very helpful.
Date published: 2023-03-03
Rated 5 out of 5 by from Quick and Easy I've been using turbotax for years and love it! It's quick, easy, and accurate.
Date published: 2023-03-03
Rated 1 out of 5 by from Downhill fast The difference from last year to this year is drastic. They clearly are making the user experience awful unless you pay for the most expensive package. The backing connections no longer gather the correct forms, let alone all the forms. If you accidentally click the "Back" button in the wrong spot and instead of going to the previous page like one would expect, it sends you back to the very beginning. They try to make up for this with terrible gamification. Oh, you want me to complete my return as quickly as possible? So you want me to make mistakes? Again, another trick to get you to buy the most expensive package. 100% will not be using this or any intuit software again. Already closed my Mint account, the company is going downhill fast and no longer cares about their users.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is my Lifesaver I have been using the basic/free version of Turbo Tax for a few years. My taxes are simple and Turbo Tax walks me through every step of the process. Even when I make an error it lets me know so I can correct it. If I can use it anyone can.
Date published: 2023-03-03
Rated 3 out of 5 by from Okay Initially Turbo tax stated I would pay $59 but then started adding and I ended up paying $188.57. What a disappointment.
Date published: 2023-03-03
Rated 4 out of 5 by from Turbotax is ok I am satisfied with the service, annoyed I have to do a survey to file my returns
Date published: 2023-03-03
Rated 5 out of 5 by from my 8th year using Turbo Tax I have enjoyed being able to complete my taxes at home with the use of this program
Date published: 2023-03-03
Rated 5 out of 5 by from This is a Wonderful Tool The developers has made this tool so much better. It gets better each year. Turbo tax, what would I do without you
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7679
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Easy to use. Have been a user for a number of years.
Date published: 2023-03-03
Rated 4 out of 5 by from It Works It got me there so I am happy even with the runaround.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is wonderful and the cyber agent was very helpful.
Date published: 2023-03-03
Rated 5 out of 5 by from Quick and Easy I've been using turbotax for years and love it! It's quick, easy, and accurate.
Date published: 2023-03-03
Rated 1 out of 5 by from Downhill fast The difference from last year to this year is drastic. They clearly are making the user experience awful unless you pay for the most expensive package. The backing connections no longer gather the correct forms, let alone all the forms. If you accidentally click the "Back" button in the wrong spot and instead of going to the previous page like one would expect, it sends you back to the very beginning. They try to make up for this with terrible gamification. Oh, you want me to complete my return as quickly as possible? So you want me to make mistakes? Again, another trick to get you to buy the most expensive package. 100% will not be using this or any intuit software again. Already closed my Mint account, the company is going downhill fast and no longer cares about their users.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is my Lifesaver I have been using the basic/free version of Turbo Tax for a few years. My taxes are simple and Turbo Tax walks me through every step of the process. Even when I make an error it lets me know so I can correct it. If I can use it anyone can.
Date published: 2023-03-03
Rated 3 out of 5 by from Okay Initially Turbo tax stated I would pay $59 but then started adding and I ended up paying $188.57. What a disappointment.
Date published: 2023-03-03
Rated 4 out of 5 by from Turbotax is ok I am satisfied with the service, annoyed I have to do a survey to file my returns
Date published: 2023-03-03
Rated 5 out of 5 by from my 8th year using Turbo Tax I have enjoyed being able to complete my taxes at home with the use of this program
Date published: 2023-03-03
Rated 5 out of 5 by from This is a Wonderful Tool The developers has made this tool so much better. It gets better each year. Turbo tax, what would I do without you
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7679