TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is GREAT!! Easy to use! Highly recommend to use for everyone!
Date published: 2023-03-04
Rated 5 out of 5 by from turbo tax is simple to understand Turbo Tax is an easy program to do your taxes, explanatory and simple.
Date published: 2023-03-04
Rated 5 out of 5 by from Amazing Every time I choose to file with Turbo tax, it gets easier and easier. So easy to understand and the helpful information is immaculate.
Date published: 2023-03-04
Rated 5 out of 5 by from Hattie was efficient and very skilled. James and Hattie were helpful and thorough. Each were kind and patient with answers for me that I could not get to on my own. They each allowed for my techno awkwardness. Your web site needs to move the continue button higher on page and stop pushing ads on me while I'm trying to do this. Push for five day earlier refund ad was not helpful.
Date published: 2023-03-04
Rated 1 out of 5 by from Stuck in State Return Form Loop A glitch in the software for the Schedule CS form caused a loop to happen where I could not proceed. The software only made me aware of this glitch until after I paid, which is very inconvenient. I had to call in and was on the phone/on hold for about an hour while the person on the phone helped me figure out the issue. The person on the phone was actually pleasant and polite, but this was not my issue. Intuit needs to stop taking payment from people until they know there is not a glitch in their software and causes me hours of frustration trying to figure out an issue that is not my problem. I also asked the person on the phone to give me a discount for my troubles, she said her supervisor would only let her give me a "discount" next year, but would not disclose what that discount is. Turbotax went up in price this year so at least they could do is give me last year's price. Not a good way to do business.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax is awesome!!! I normally don't leave reviews but my experience was so amazing I have to share. So I saw the TurboTax commercial on TV and it seemed like a great option. I signed up online uploaded all my documents asked for a call back with a Tax expert. They called me right away and started processing my taxes. William was very helpful answered all my questions and we had a great conversation. He really took his time and made sure I understood everything. Best Tax experience I have ever had!!!
Date published: 2023-03-04
Rated 4 out of 5 by from XXXXX GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOD
Date published: 2023-03-04
Rated 5 out of 5 by from Fabulous Demi was fabulous! She made the process easy and efficient.
Date published: 2023-03-04
Rated 1 out of 5 by from TOO EXPENSIVE TT made it easier to file this year and in doing that it costed EVEN more. This should be illegal how expensive it is
Date published: 2023-03-04
Rated 5 out of 5 by from AWESOME PRODUCT Turbo Tax was easy to navigate and enter tax information. Provided guidance throughout the process, and completed taxes less than an hour.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is GREAT!! Easy to use! Highly recommend to use for everyone!
Date published: 2023-03-04
Rated 5 out of 5 by from turbo tax is simple to understand Turbo Tax is an easy program to do your taxes, explanatory and simple.
Date published: 2023-03-04
Rated 5 out of 5 by from Amazing Every time I choose to file with Turbo tax, it gets easier and easier. So easy to understand and the helpful information is immaculate.
Date published: 2023-03-04
Rated 5 out of 5 by from Hattie was efficient and very skilled. James and Hattie were helpful and thorough. Each were kind and patient with answers for me that I could not get to on my own. They each allowed for my techno awkwardness. Your web site needs to move the continue button higher on page and stop pushing ads on me while I'm trying to do this. Push for five day earlier refund ad was not helpful.
Date published: 2023-03-04
Rated 1 out of 5 by from Stuck in State Return Form Loop A glitch in the software for the Schedule CS form caused a loop to happen where I could not proceed. The software only made me aware of this glitch until after I paid, which is very inconvenient. I had to call in and was on the phone/on hold for about an hour while the person on the phone helped me figure out the issue. The person on the phone was actually pleasant and polite, but this was not my issue. Intuit needs to stop taking payment from people until they know there is not a glitch in their software and causes me hours of frustration trying to figure out an issue that is not my problem. I also asked the person on the phone to give me a discount for my troubles, she said her supervisor would only let her give me a "discount" next year, but would not disclose what that discount is. Turbotax went up in price this year so at least they could do is give me last year's price. Not a good way to do business.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax is awesome!!! I normally don't leave reviews but my experience was so amazing I have to share. So I saw the TurboTax commercial on TV and it seemed like a great option. I signed up online uploaded all my documents asked for a call back with a Tax expert. They called me right away and started processing my taxes. William was very helpful answered all my questions and we had a great conversation. He really took his time and made sure I understood everything. Best Tax experience I have ever had!!!
Date published: 2023-03-04
Rated 4 out of 5 by from XXXXX GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOD
Date published: 2023-03-04
Rated 5 out of 5 by from Fabulous Demi was fabulous! She made the process easy and efficient.
Date published: 2023-03-04
Rated 1 out of 5 by from TOO EXPENSIVE TT made it easier to file this year and in doing that it costed EVEN more. This should be illegal how expensive it is
Date published: 2023-03-04
Rated 5 out of 5 by from AWESOME PRODUCT Turbo Tax was easy to navigate and enter tax information. Provided guidance throughout the process, and completed taxes less than an hour.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7678