TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love using TurboTax it’s so user friendly I filed my taxes independently. TurboTax makes it easy and fast. I will continue to file my taxes using their quick system. I would recommend to anyone
Date published: 2022-02-24
Rated 3 out of 5 by from Easy Enough but found hidden fees Very easy to use, only complaint is them making you think you are only paying $39 for help/fees and than charging that 3x.
Date published: 2022-02-24
Rated 5 out of 5 by from Tax Prep made easy I have peace of mind knowing all forms are current and accurate.
Date published: 2022-02-24
Rated 5 out of 5 by from Simplistic and satisfactory performance For somebody (me) who doesn't know his way around online tax preparations, TurboTax helped me actually get a decent return and am grateful for its service.
Date published: 2022-02-24
Rated 5 out of 5 by from Surprised by how quick and easy it was to use I was pleased and very surprised it was so quick and easy to use
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax made filing EASY! SO easy to file for my returns for the very first time!!
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use Easy to use great instructions for each step will use again
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is AWESOME!! I love the 'CHAT' options to chat with a TurboTax expert. Most years I can whiz through the steps and file w/out any issues or questions. However, this year I ended up needing some assistance on 3 different occasions. Each time I used the 'Chat' feature, a TurboTax Rep. assisted me within the exact expected wait time (5 min. or less). They were also able to walk me through the technical ends of TurboTax and also correct answers to entries I needed. AWESOME COMPANY.... they even gave me a Service Code for a discount at the end of my calls - prior to processing my return - HOW SWEET IS THAT??!!
Date published: 2022-02-24
Rated 4 out of 5 by from TurboTax is a great value Easily completed Federal and State tax returns using standard deductions. We did not enter any data for itemizable deductions because we knew from past filings that the standard deductions would be higher.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome They are very accommodating ! Thank you TurboTax! Very satisfying
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7676
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using TurboTax it’s so user friendly I filed my taxes independently. TurboTax makes it easy and fast. I will continue to file my taxes using their quick system. I would recommend to anyone
Date published: 2022-02-24
Rated 3 out of 5 by from Easy Enough but found hidden fees Very easy to use, only complaint is them making you think you are only paying $39 for help/fees and than charging that 3x.
Date published: 2022-02-24
Rated 5 out of 5 by from Tax Prep made easy I have peace of mind knowing all forms are current and accurate.
Date published: 2022-02-24
Rated 5 out of 5 by from Simplistic and satisfactory performance For somebody (me) who doesn't know his way around online tax preparations, TurboTax helped me actually get a decent return and am grateful for its service.
Date published: 2022-02-24
Rated 5 out of 5 by from Surprised by how quick and easy it was to use I was pleased and very surprised it was so quick and easy to use
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax made filing EASY! SO easy to file for my returns for the very first time!!
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use Easy to use great instructions for each step will use again
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is AWESOME!! I love the 'CHAT' options to chat with a TurboTax expert. Most years I can whiz through the steps and file w/out any issues or questions. However, this year I ended up needing some assistance on 3 different occasions. Each time I used the 'Chat' feature, a TurboTax Rep. assisted me within the exact expected wait time (5 min. or less). They were also able to walk me through the technical ends of TurboTax and also correct answers to entries I needed. AWESOME COMPANY.... they even gave me a Service Code for a discount at the end of my calls - prior to processing my return - HOW SWEET IS THAT??!!
Date published: 2022-02-24
Rated 4 out of 5 by from TurboTax is a great value Easily completed Federal and State tax returns using standard deductions. We did not enter any data for itemizable deductions because we knew from past filings that the standard deductions would be higher.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome They are very accommodating ! Thank you TurboTax! Very satisfying
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7676