TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Graet Experience The gentleman that helped was professional and easy to understand. My taxes were done in a speedy fashion.
Date published: 2023-03-03
Rated 5 out of 5 by from Simplicity This is my first experience with Turbo Tax; I must say the simplicity and ease of access to tax specialists via phone to answer specific questions made the process much easier.
Date published: 2023-03-03
Rated 5 out of 5 by from Reliable and easy to use TurboTax makes the product simple and understandable for me (senior citizen) to use. It's my 6th year and I am confident in the product.
Date published: 2023-03-03
Rated 5 out of 5 by from Recurrent User I've been using turbotax for over five years and I enjoy how quick and easy it is. What I like the most is the perk of being able to communicate with someone within five minutes. Chats and phone calls with an expert have always been so helpful when I am stumped and have questions. It's the reason I keep coming back. Great and quality service.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is awesome! Great product, highly recommend. Have used for many years.
Date published: 2023-03-03
Rated 2 out of 5 by from Turbo Tax is OK Need more Examples and clarify/explain each question in simple term to understand
Date published: 2023-03-03
Rated 5 out of 5 by from EXCELLENT EVERYTHING!! We've used the TurboTax Program for years but this was our first year it using TurboTax Online. The Online TurboTax is extremely user friendly and the Help Assistance is fantastic. We spoke to tax professionals twice for help while doing our taxes and they were knowledgeable, patient and courteous.
Date published: 2023-03-03
Rated 4 out of 5 by from Still using TurboTax Application needs development for allocating income to states. Current effort seems basic. Doesn't easily allow flexibility needed for multiple income sources coming from multiple states.
Date published: 2023-03-03
Rated 5 out of 5 by from Amazing help from live person! Very helpful services, guided me right through to the final step.
Date published: 2023-03-03
Rated 4 out of 5 by from Works well I've been using TurboTax for several years. Will continue as long as I am able.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7674
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Graet Experience The gentleman that helped was professional and easy to understand. My taxes were done in a speedy fashion.
Date published: 2023-03-03
Rated 5 out of 5 by from Simplicity This is my first experience with Turbo Tax; I must say the simplicity and ease of access to tax specialists via phone to answer specific questions made the process much easier.
Date published: 2023-03-03
Rated 5 out of 5 by from Reliable and easy to use TurboTax makes the product simple and understandable for me (senior citizen) to use. It's my 6th year and I am confident in the product.
Date published: 2023-03-03
Rated 5 out of 5 by from Recurrent User I've been using turbotax for over five years and I enjoy how quick and easy it is. What I like the most is the perk of being able to communicate with someone within five minutes. Chats and phone calls with an expert have always been so helpful when I am stumped and have questions. It's the reason I keep coming back. Great and quality service.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is awesome! Great product, highly recommend. Have used for many years.
Date published: 2023-03-03
Rated 2 out of 5 by from Turbo Tax is OK Need more Examples and clarify/explain each question in simple term to understand
Date published: 2023-03-03
Rated 5 out of 5 by from EXCELLENT EVERYTHING!! We've used the TurboTax Program for years but this was our first year it using TurboTax Online. The Online TurboTax is extremely user friendly and the Help Assistance is fantastic. We spoke to tax professionals twice for help while doing our taxes and they were knowledgeable, patient and courteous.
Date published: 2023-03-03
Rated 4 out of 5 by from Still using TurboTax Application needs development for allocating income to states. Current effort seems basic. Doesn't easily allow flexibility needed for multiple income sources coming from multiple states.
Date published: 2023-03-03
Rated 5 out of 5 by from Amazing help from live person! Very helpful services, guided me right through to the final step.
Date published: 2023-03-03
Rated 4 out of 5 by from Works well I've been using TurboTax for several years. Will continue as long as I am able.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7674