TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use I did this without needing an on line helper. Good to know they are there.
Date published: 2023-03-03
Rated 5 out of 5 by from Absolutely fantastic! I worked with several Turbo Tax staff members! Each of them responded nearly immediately! I had a couple of unusual questions/puzzles. The staff members in turn took me as far as their expertise could get me, and then connected me with the next professional who did the same. I took about four steps, and the final result was fantastic. Professionalism personified! This was my first experience with Turbo Tax, and I was thoroughly impressed! Without a doubt I will be using Turbo Tax again in 2023! Absolutely fantastic!
Date published: 2023-03-03
Rated 5 out of 5 by from Love turbotax I have been using this system for the past 7 years and I have not been disappointed yet!
Date published: 2023-03-03
Rated 5 out of 5 by from Love TurboTax Easy. Quick. I have used Turbo Tax for a few year. Will continue, for sure.
Date published: 2023-03-03
Rated 1 out of 5 by from Terrible Service, Will Never Use Again Scam service. Had a small capital loss carryover and had to upgrade to $119 TurboTax premium. Wouldnt even let me remove the carryover; had to upgrade. I ended up paying way more than I saved with the loss carryover. Will never use this service again, blatantly scammy. Terrible
Date published: 2023-03-03
Rated 5 out of 5 by from I will recommend turbo tax to my friends. I really enjoyed using turbo tax. It was very user friendly and the explanations help a lot. It was quick and easy. I would recommend this to all of my friends and acquaintances.
Date published: 2023-03-03
Rated 4 out of 5 by from Schedule C Directions for correcting problems with schedule C are unclear.
Date published: 2023-03-03
Rated 4 out of 5 by from Helpful but time consuming My tax expert was helpful, but I didn't realize I would need to be on the phone for three hours.
Date published: 2023-03-03
Rated 1 out of 5 by from I Wish I Could Talk To Someone At Turbo Tax Calculations all look Correct. E-Filed both Federal and State. Federal was accapted. State was rejected twice. Message says rejected due to ongoing update and to refile on or after March 2. Have done so and still rejected. Cannot find a way to contact someone at Turbo Tax for help. No phone or e mail address shown.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is easy and really good Importing from the investment companies and the W2s from work make it so much easier.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7672
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Easy to use I did this without needing an on line helper. Good to know they are there.
Date published: 2023-03-03
Rated 5 out of 5 by from Absolutely fantastic! I worked with several Turbo Tax staff members! Each of them responded nearly immediately! I had a couple of unusual questions/puzzles. The staff members in turn took me as far as their expertise could get me, and then connected me with the next professional who did the same. I took about four steps, and the final result was fantastic. Professionalism personified! This was my first experience with Turbo Tax, and I was thoroughly impressed! Without a doubt I will be using Turbo Tax again in 2023! Absolutely fantastic!
Date published: 2023-03-03
Rated 5 out of 5 by from Love turbotax I have been using this system for the past 7 years and I have not been disappointed yet!
Date published: 2023-03-03
Rated 5 out of 5 by from Love TurboTax Easy. Quick. I have used Turbo Tax for a few year. Will continue, for sure.
Date published: 2023-03-03
Rated 1 out of 5 by from Terrible Service, Will Never Use Again Scam service. Had a small capital loss carryover and had to upgrade to $119 TurboTax premium. Wouldnt even let me remove the carryover; had to upgrade. I ended up paying way more than I saved with the loss carryover. Will never use this service again, blatantly scammy. Terrible
Date published: 2023-03-03
Rated 5 out of 5 by from I will recommend turbo tax to my friends. I really enjoyed using turbo tax. It was very user friendly and the explanations help a lot. It was quick and easy. I would recommend this to all of my friends and acquaintances.
Date published: 2023-03-03
Rated 4 out of 5 by from Schedule C Directions for correcting problems with schedule C are unclear.
Date published: 2023-03-03
Rated 4 out of 5 by from Helpful but time consuming My tax expert was helpful, but I didn't realize I would need to be on the phone for three hours.
Date published: 2023-03-03
Rated 1 out of 5 by from I Wish I Could Talk To Someone At Turbo Tax Calculations all look Correct. E-Filed both Federal and State. Federal was accapted. State was rejected twice. Message says rejected due to ongoing update and to refile on or after March 2. Have done so and still rejected. Cannot find a way to contact someone at Turbo Tax for help. No phone or e mail address shown.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is easy and really good Importing from the investment companies and the W2s from work make it so much easier.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7672