TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Hidden fees Absolutely disappointed in the fact that I was charged $187 when turbotax deluxe was advertised as $69. This feels like robbery when I was initially hoping i'd get my full refund, but instead this company wants to take a big chunk of it. Thanks a lot for that turbotax :)
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax was great Barbara was super helpful and friendly and easy to work with.
Date published: 2023-03-03
Rated 4 out of 5 by from Turbo Tax made it easier Took a while to access my info / somehow 2021 Taxes were not found. I am really surprised because my info is saved right away.
Date published: 2023-03-03
Rated 5 out of 5 by from TAX EXPERTS I love using the online service, I had Cindi (wonder woman) help me on a phone call and several others. Thank you for your support and making the process easier. Turbo Tax is by the best software to use because you don't have to type it - just take a picture and you're good to go!
Date published: 2023-03-03
Rated 4 out of 5 by from Turbo Tax For GLJ & MEJ TurboTax was easy for Federal but was confusing for Minnesota which changed their system at the last minute.
Date published: 2023-03-03
Rated 1 out of 5 by from Discount not honored because "expired" I was very disappointed that they wouldn't honor the $39 rate they offered on an email. As a multiple year customer I wasn't given any consideration for the $20 discount because it expired 2 days ago. Very poor customer service!!
Date published: 2023-03-03
Rated 5 out of 5 by from Quick and Easy This program is so quick and easy to understand. It makes filing taxes a breeze.
Date published: 2023-03-03
Rated 5 out of 5 by from David was great! I felt so confident and comfortable working with my tax expert David. He was prompt and professional, if I could ask for him by person next year I will. Just fantastic!
Date published: 2023-03-03
Rated 5 out of 5 by from For first time user For first time user your product was so straight forward, I breezed through the steps.
Date published: 2023-03-03
Rated 5 out of 5 by from Overall good experience I've been using TurboTax for 6 years. It is easy to use
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7671
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden fees Absolutely disappointed in the fact that I was charged $187 when turbotax deluxe was advertised as $69. This feels like robbery when I was initially hoping i'd get my full refund, but instead this company wants to take a big chunk of it. Thanks a lot for that turbotax :)
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax was great Barbara was super helpful and friendly and easy to work with.
Date published: 2023-03-03
Rated 4 out of 5 by from Turbo Tax made it easier Took a while to access my info / somehow 2021 Taxes were not found. I am really surprised because my info is saved right away.
Date published: 2023-03-03
Rated 5 out of 5 by from TAX EXPERTS I love using the online service, I had Cindi (wonder woman) help me on a phone call and several others. Thank you for your support and making the process easier. Turbo Tax is by the best software to use because you don't have to type it - just take a picture and you're good to go!
Date published: 2023-03-03
Rated 4 out of 5 by from Turbo Tax For GLJ & MEJ TurboTax was easy for Federal but was confusing for Minnesota which changed their system at the last minute.
Date published: 2023-03-03
Rated 1 out of 5 by from Discount not honored because "expired" I was very disappointed that they wouldn't honor the $39 rate they offered on an email. As a multiple year customer I wasn't given any consideration for the $20 discount because it expired 2 days ago. Very poor customer service!!
Date published: 2023-03-03
Rated 5 out of 5 by from Quick and Easy This program is so quick and easy to understand. It makes filing taxes a breeze.
Date published: 2023-03-03
Rated 5 out of 5 by from David was great! I felt so confident and comfortable working with my tax expert David. He was prompt and professional, if I could ask for him by person next year I will. Just fantastic!
Date published: 2023-03-03
Rated 5 out of 5 by from For first time user For first time user your product was so straight forward, I breezed through the steps.
Date published: 2023-03-03
Rated 5 out of 5 by from Overall good experience I've been using TurboTax for 6 years. It is easy to use
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7671