TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Once again TurboTax made filing my taxes easy Once again TurboTax made filing our taxes quick and easy
Date published: 2023-04-18
Rated 4 out of 5 by from 2 Calls on tax day I was very surprised on how fast I was answered. The fist gentemen was great then Zachary did a great got and very pleasant to work with, an asset! Then called back and got a nasty women that ended up hanging up on me. Never got her name but wish Zachary answered the phone:/
Date published: 2023-04-18
Rated 3 out of 5 by from Interview format rigid Can no longer access actual forms to monitor or view line items that could be relevant. Should be able to annex a specific worksheet/form without relying on the interview to provide it. Annoying format forces you to advance by individual steps that have already been covered; sometimes you need to "drop in" to a specific line item to update after research. Learn a better format like originally designed for the ol' days CDs. Your "improvements" have destroyed the concept. I don't remember why I returned to Turbo after years of using a competitive product so I can no longer compare - only reason I stay is for continuity.
Date published: 2023-04-18
Rated 5 out of 5 by from So Relieved! Because I had all of my tax documents uploaded on my computer already it made this process very easy. Had I only had paper document the need to photograph and upload would have been a hassle. Is there a computer option for capturing pics of the tax docs maybe that I didn't see? I spent one hour as a first time turbo tax user and I cannot believe the ease of use. Thank you so much!
Date published: 2023-04-18
Rated 3 out of 5 by from Gotten very expensive I have used Turbo Tax for over ten years, I like the product but this year much more expensive. The cost I paid is bothering me, I will probably find a local accountant next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple It was simple. Didn’t understand if I was filing for a deceased person and I didn’t have his AGI I couldn’t efile
Date published: 2023-04-18
Rated 5 out of 5 by from Great service! This was a great experience. I thoroughly enjoyed my call.
Date published: 2023-04-18
Rated 2 out of 5 by from TurbTax failed me this year. There were terms I didn't understand and finding help was more difficult than prior years,
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE AND WORKS WELL The interface is very intuitive and easy to use as this is my third time filing with TurboTax. I enjoy how the application prompts to add income and expenses and also integrates with Quickbooks Self-Employed software. The electronic filing is easy and straightforward. I highly recommend using turbotax as a self-employed contractor. Great Job
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, quick, and convenient Awesome, saved alot of hassle, stress, and time, could work on it whenever wherever
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 768
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Once again TurboTax made filing my taxes easy Once again TurboTax made filing our taxes quick and easy
Date published: 2023-04-18
Rated 4 out of 5 by from 2 Calls on tax day I was very surprised on how fast I was answered. The fist gentemen was great then Zachary did a great got and very pleasant to work with, an asset! Then called back and got a nasty women that ended up hanging up on me. Never got her name but wish Zachary answered the phone:/
Date published: 2023-04-18
Rated 3 out of 5 by from Interview format rigid Can no longer access actual forms to monitor or view line items that could be relevant. Should be able to annex a specific worksheet/form without relying on the interview to provide it. Annoying format forces you to advance by individual steps that have already been covered; sometimes you need to "drop in" to a specific line item to update after research. Learn a better format like originally designed for the ol' days CDs. Your "improvements" have destroyed the concept. I don't remember why I returned to Turbo after years of using a competitive product so I can no longer compare - only reason I stay is for continuity.
Date published: 2023-04-18
Rated 5 out of 5 by from So Relieved! Because I had all of my tax documents uploaded on my computer already it made this process very easy. Had I only had paper document the need to photograph and upload would have been a hassle. Is there a computer option for capturing pics of the tax docs maybe that I didn't see? I spent one hour as a first time turbo tax user and I cannot believe the ease of use. Thank you so much!
Date published: 2023-04-18
Rated 3 out of 5 by from Gotten very expensive I have used Turbo Tax for over ten years, I like the product but this year much more expensive. The cost I paid is bothering me, I will probably find a local accountant next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple It was simple. Didn’t understand if I was filing for a deceased person and I didn’t have his AGI I couldn’t efile
Date published: 2023-04-18
Rated 5 out of 5 by from Great service! This was a great experience. I thoroughly enjoyed my call.
Date published: 2023-04-18
Rated 2 out of 5 by from TurbTax failed me this year. There were terms I didn't understand and finding help was more difficult than prior years,
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE AND WORKS WELL The interface is very intuitive and easy to use as this is my third time filing with TurboTax. I enjoy how the application prompts to add income and expenses and also integrates with Quickbooks Self-Employed software. The electronic filing is easy and straightforward. I highly recommend using turbotax as a self-employed contractor. Great Job
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, quick, and convenient Awesome, saved alot of hassle, stress, and time, could work on it whenever wherever
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 768