TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Great Great as usual. Simple, easy and fast. Would recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Not that pleased! Have used TurboTax for last few years. This year I spent way to many hours completing taxes. It should have prompted me more concerning education expenses/scholarships, with both my and my dependent daughters filing.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is superb it was pretty easy and good i love the legit feelings of filing with Turbo Tax.
Date published: 2021-03-06
Rated 5 out of 5 by from 2020 I enjoyed doing my taxes through turbo tax. It made my life so much easier than I had expected. Cant wait to do them again this year it was so easy.
Date published: 2021-03-06
Rated 4 out of 5 by from Considerable help, some bumps Generally positive, certainly Turbo Tax is a great assist putting the results on the correct forms in the correct spaces. There were times Turbo Tax asked me for information that had been on last year's return (prepared by Turbo Tax) that it should have auto-filled without my intervention. Turbo Tax "badgered" me about RMD on pension plans we obviously have no control over. The capture and transfer of 1099's from our investment accounts was impressive. Listing the non-profits we donated to last year was also a great help. However, it would have been more helpful to have the option of noting the dates of cash donations because we had several donations of the same amount to the same non-profit on different dates. One mystery: Several times I went to edit a donation with several entries and was informed "there are no entries" yet when I added another donation to that organization all the previously entered donation suddenly appeared. A suggestion: At final review it would be helpful to more easily review the information in the 1040 worksheet. Finally: Being able to speak briefly with a real person was valuable, in itself worth the price of Turbo Tax this year.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is where you need to be! TurboTax is by far the best website to do your taxes on. I feel completely safe and they have so much ways to guide you in helping you file your taxes the right way. I've used them for years now. Thank you TruboTax
Date published: 2021-03-06
Rated 5 out of 5 by from Great software Easy to use. Instruction were helpful and easy to understand.
Date published: 2021-03-06
Rated 2 out of 5 by from UX designed for a narrow audience The service tries to simplify the process too much making it annoying to navigate around as you get documents one at a time. Then, it takes twice as long to try to ensure nothing was missed. There needs to be a list view like there used to be when you could select to navigate yourself.
Date published: 2021-03-06
Rated 5 out of 5 by from My best experience ever i have been doing my taxes myself with turbo for 4 or 5 years now, by going with premium this year it was so easy and no pressure because i felt the person on the other end (alexandria) had my back. it was a great experience---john smith
Date published: 2021-03-06
Rated 5 out of 5 by from Useful and easy Have used TT for years. Easy and fast. Would recommend.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7670
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great Great as usual. Simple, easy and fast. Would recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Not that pleased! Have used TurboTax for last few years. This year I spent way to many hours completing taxes. It should have prompted me more concerning education expenses/scholarships, with both my and my dependent daughters filing.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is superb it was pretty easy and good i love the legit feelings of filing with Turbo Tax.
Date published: 2021-03-06
Rated 5 out of 5 by from 2020 I enjoyed doing my taxes through turbo tax. It made my life so much easier than I had expected. Cant wait to do them again this year it was so easy.
Date published: 2021-03-06
Rated 4 out of 5 by from Considerable help, some bumps Generally positive, certainly Turbo Tax is a great assist putting the results on the correct forms in the correct spaces. There were times Turbo Tax asked me for information that had been on last year's return (prepared by Turbo Tax) that it should have auto-filled without my intervention. Turbo Tax "badgered" me about RMD on pension plans we obviously have no control over. The capture and transfer of 1099's from our investment accounts was impressive. Listing the non-profits we donated to last year was also a great help. However, it would have been more helpful to have the option of noting the dates of cash donations because we had several donations of the same amount to the same non-profit on different dates. One mystery: Several times I went to edit a donation with several entries and was informed "there are no entries" yet when I added another donation to that organization all the previously entered donation suddenly appeared. A suggestion: At final review it would be helpful to more easily review the information in the 1040 worksheet. Finally: Being able to speak briefly with a real person was valuable, in itself worth the price of Turbo Tax this year.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is where you need to be! TurboTax is by far the best website to do your taxes on. I feel completely safe and they have so much ways to guide you in helping you file your taxes the right way. I've used them for years now. Thank you TruboTax
Date published: 2021-03-06
Rated 5 out of 5 by from Great software Easy to use. Instruction were helpful and easy to understand.
Date published: 2021-03-06
Rated 2 out of 5 by from UX designed for a narrow audience The service tries to simplify the process too much making it annoying to navigate around as you get documents one at a time. Then, it takes twice as long to try to ensure nothing was missed. There needs to be a list view like there used to be when you could select to navigate yourself.
Date published: 2021-03-06
Rated 5 out of 5 by from My best experience ever i have been doing my taxes myself with turbo for 4 or 5 years now, by going with premium this year it was so easy and no pressure because i felt the person on the other end (alexandria) had my back. it was a great experience---john smith
Date published: 2021-03-06
Rated 5 out of 5 by from Useful and easy Have used TT for years. Easy and fast. Would recommend.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7670