TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great service I have always used turbotax, and it keeps getting better. I can't complain.
Date published: 2022-02-24
Rated 3 out of 5 by from Error sumbitting correct EIN I went to the federal tab to correct my EIN and the irs kept rejecting
Date published: 2022-02-24
Rated 4 out of 5 by from Great Help Great help in filing! Hope to get more used to filling out my Federal Tax Return form.
Date published: 2022-02-24
Rated 5 out of 5 by from Convenient As Always It's nice to be able to do my own taxes even though it is not something I did until about three years ago. Working from home at my leisure with the guidance of built-in options to cover all areas was awesome.
Date published: 2022-02-24
Rated 5 out of 5 by from Awsome Easy and fast and they mail your taxes quick and fast and you get more money with turbo tax
Date published: 2022-02-24
Rated 5 out of 5 by from Y’all rock Live experts are awesome very helpful.everything was easy
Date published: 2022-02-24
Rated 1 out of 5 by from So frustrating I have done my taxes with turbotax for the last 3 years. Easy W2 E-File. This year I was thinking of going to a CPA/Tax preparer, when I got an email with the ad of live hands off taxes service. You upload all your documents and then a clerk calls you who states they are going to set you up with an expert according to your needs. I was set up with an "expert". He emailed me that it looked like I uploaded all need docs, would review and advise if any other items was needed. Two days after he canceled me.I called and the clerk could not advise why, and long story short set me up with another "expert", same scenario. I was assure that this would not happen again and it did for a third time. I'm very frustrated and there was no reply from all three "experts", no explanation as to why I was cancel. A simple, unable to complete your taxes out of my expertise would of been sufficient. The hand off service is a joke. As it seems TurboTax is great only for e-file and should not prompt they have experts.
Date published: 2022-02-24
Rated 4 out of 5 by from turbo tax is my go to turbo tax is easy to use with dumb proof step by step guides. It has been my go to site for many years as everything is carried over from previous years which makes the process smooth and fast!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is awesome Very fast and reliable. I'm very excited to use turbo tax this year.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome! It was super easy to use! It walked me through step by step making my first time doing taxes easy!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service I have always used turbotax, and it keeps getting better. I can't complain.
Date published: 2022-02-24
Rated 3 out of 5 by from Error sumbitting correct EIN I went to the federal tab to correct my EIN and the irs kept rejecting
Date published: 2022-02-24
Rated 4 out of 5 by from Great Help Great help in filing! Hope to get more used to filling out my Federal Tax Return form.
Date published: 2022-02-24
Rated 5 out of 5 by from Convenient As Always It's nice to be able to do my own taxes even though it is not something I did until about three years ago. Working from home at my leisure with the guidance of built-in options to cover all areas was awesome.
Date published: 2022-02-24
Rated 5 out of 5 by from Awsome Easy and fast and they mail your taxes quick and fast and you get more money with turbo tax
Date published: 2022-02-24
Rated 5 out of 5 by from Y’all rock Live experts are awesome very helpful.everything was easy
Date published: 2022-02-24
Rated 1 out of 5 by from So frustrating I have done my taxes with turbotax for the last 3 years. Easy W2 E-File. This year I was thinking of going to a CPA/Tax preparer, when I got an email with the ad of live hands off taxes service. You upload all your documents and then a clerk calls you who states they are going to set you up with an expert according to your needs. I was set up with an "expert". He emailed me that it looked like I uploaded all need docs, would review and advise if any other items was needed. Two days after he canceled me.I called and the clerk could not advise why, and long story short set me up with another "expert", same scenario. I was assure that this would not happen again and it did for a third time. I'm very frustrated and there was no reply from all three "experts", no explanation as to why I was cancel. A simple, unable to complete your taxes out of my expertise would of been sufficient. The hand off service is a joke. As it seems TurboTax is great only for e-file and should not prompt they have experts.
Date published: 2022-02-24
Rated 4 out of 5 by from turbo tax is my go to turbo tax is easy to use with dumb proof step by step guides. It has been my go to site for many years as everything is carried over from previous years which makes the process smooth and fast!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is awesome Very fast and reliable. I'm very excited to use turbo tax this year.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome! It was super easy to use! It walked me through step by step making my first time doing taxes easy!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7668