TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awsome great help got everything i needed done and was able to finish
Date published: 2022-03-31
Rated 2 out of 5 by from Good Job Working with their people went well. their website was slow and I had to reload often.
Date published: 2022-03-31
Rated 3 out of 5 by from QUITE COMPLEX FOR A FIRST TIME USER I had a copy of the previous year's file but it was done in a different program and I found it very difficult to make sure I was entering all the information correctly. I am not a professional tax preparer but have done personal taxes for years using Turbo Tax.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo was great It was nice i like it I like to file again when I get my next taxes
Date published: 2022-03-31
Rated 4 out of 5 by from Helps me get it done My taxes were extremely hard this year and I started over 3 times. But, reading the explanations, I was finally able to figure it out.
Date published: 2022-03-31
Rated 1 out of 5 by from not so well turbotax premier would not give me the charge card option aftr 3 hour on the phone with support had to pay the extra 40 bucks
Date published: 2022-03-31
Rated 5 out of 5 by from Great and speedy responses and help I had issues regarding the stimulus payment and my tax pro Silver was amazing. She got me back way more than i was gonna get backk myself
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax was easy to understand This is my 3rd time using Turbo Tax because it's quick and easy to understand. Thanks for helping me with my taxes.
Date published: 2022-03-31
Rated 3 out of 5 by from Not as great as it used to be Have always used Turbo Tax, but it seems this year, even though I did the guided return, at the end it kept saying it needed more information, which wasnt asked when I was on that form. And the fact that I paid the Estimated Tax that was figured for 2021, I still got hit with an underpayment penalty. I don't know. May have to switch for 2022.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax for the win! We have used Turbo Tax for the last 6 years. The last two we have been able to use the free edition. What more could you want? Taxes are e-filed and no tax preparer bill!
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awsome great help got everything i needed done and was able to finish
Date published: 2022-03-31
Rated 2 out of 5 by from Good Job Working with their people went well. their website was slow and I had to reload often.
Date published: 2022-03-31
Rated 3 out of 5 by from QUITE COMPLEX FOR A FIRST TIME USER I had a copy of the previous year's file but it was done in a different program and I found it very difficult to make sure I was entering all the information correctly. I am not a professional tax preparer but have done personal taxes for years using Turbo Tax.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo was great It was nice i like it I like to file again when I get my next taxes
Date published: 2022-03-31
Rated 4 out of 5 by from Helps me get it done My taxes were extremely hard this year and I started over 3 times. But, reading the explanations, I was finally able to figure it out.
Date published: 2022-03-31
Rated 1 out of 5 by from not so well turbotax premier would not give me the charge card option aftr 3 hour on the phone with support had to pay the extra 40 bucks
Date published: 2022-03-31
Rated 5 out of 5 by from Great and speedy responses and help I had issues regarding the stimulus payment and my tax pro Silver was amazing. She got me back way more than i was gonna get backk myself
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax was easy to understand This is my 3rd time using Turbo Tax because it's quick and easy to understand. Thanks for helping me with my taxes.
Date published: 2022-03-31
Rated 3 out of 5 by from Not as great as it used to be Have always used Turbo Tax, but it seems this year, even though I did the guided return, at the end it kept saying it needed more information, which wasnt asked when I was on that form. And the fact that I paid the Estimated Tax that was figured for 2021, I still got hit with an underpayment penalty. I don't know. May have to switch for 2022.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax for the win! We have used Turbo Tax for the last 6 years. The last two we have been able to use the free edition. What more could you want? Taxes are e-filed and no tax preparer bill!
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7668