TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from TurboTax 2020 premier download for Mac Two major issues this year-first after using for a month the software wouldn't open; it would appear for a second and then close. Eventually I found a solution that required me to create another user ID on my computer and the program opened correctly under that log in. Second-my federal and 2 state returns were rejected after filing on 2/26/21 due to a software issue regarding inherited IRA's (which I don't have). I had to wait to refile until 3/5/21. Why wasn't this issue identified before the program let me file my returns?
Date published: 2021-03-06
Rated 5 out of 5 by from YAY TurboTax!! Quick and painless. Able to pay my filing fees from my Federal Return. I've used TurboTax for almost a decade. Love it!
Date published: 2021-03-06
Rated 2 out of 5 by from Much more pricey than expected TurboTax definitely made filing my own taxes for the first time simple however it ended up being far more expensive than originally planned for. I typically have a licensed CPA file my taxes for me but he now lives on the other side of town and I did not have the time to drive all the way out there. Filing my own taxes with TurboTax ended up costing nearly triple the amount of having them done by a licensed CPA. I almost ended up not filing after seeing the cost to file but next year, it might be worth the drive to drop my documents off to be filed professionally. Nearly $300 with TurboTax VS. $125 with a CPA is a hefty difference.
Date published: 2021-03-06
Rated 5 out of 5 by from Great Program!!!! Easy to complete. I have used for several years. Great Program.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is awesome! I'm really satisfied with turbofan. Its user friendly and very convenient to use with a good and well organised of helping every step of the way. I will definitely use it again next year.
Date published: 2021-03-06
Rated 3 out of 5 by from Turbo Tax is ok The program is fine as long as you know the tax codes and are familiar with what forms you need to file. Turbo Tax really needs to ramp up its efforts to make sure all forms, business and personal are ready in a timely manner and not delaying so that they are available a few days before the filing due date. Also to ensure that all forms can be efiled so that taxpayers can be in compliance with the efiling mandates and not be subject to fines by the government for not efiling.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is excellent Fast Easy to understand and complete. I was able to finish both federal and State taxes with ease in one sitting
Date published: 2021-03-06
Rated 4 out of 5 by from Great to use!! I've been using TurboTax for about 9yrs. This product is easy to use. You just have to read and follow the instructions given. I have a basic return, so i really don't have to use many of the extras. Great job TurboTax team!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax makes doing taxes bearable Turbo Tax takes all of the confusion associated with doing taxes away. Thank you
Date published: 2021-03-06
Rated 1 out of 5 by from THIS IS WACK There is no good reason you should have clear and restart the return if you want to downgrade. Hopefully we come up with a better way to file taxes in the future that is not this and is still free
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7662
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax 2020 premier download for Mac Two major issues this year-first after using for a month the software wouldn't open; it would appear for a second and then close. Eventually I found a solution that required me to create another user ID on my computer and the program opened correctly under that log in. Second-my federal and 2 state returns were rejected after filing on 2/26/21 due to a software issue regarding inherited IRA's (which I don't have). I had to wait to refile until 3/5/21. Why wasn't this issue identified before the program let me file my returns?
Date published: 2021-03-06
Rated 5 out of 5 by from YAY TurboTax!! Quick and painless. Able to pay my filing fees from my Federal Return. I've used TurboTax for almost a decade. Love it!
Date published: 2021-03-06
Rated 2 out of 5 by from Much more pricey than expected TurboTax definitely made filing my own taxes for the first time simple however it ended up being far more expensive than originally planned for. I typically have a licensed CPA file my taxes for me but he now lives on the other side of town and I did not have the time to drive all the way out there. Filing my own taxes with TurboTax ended up costing nearly triple the amount of having them done by a licensed CPA. I almost ended up not filing after seeing the cost to file but next year, it might be worth the drive to drop my documents off to be filed professionally. Nearly $300 with TurboTax VS. $125 with a CPA is a hefty difference.
Date published: 2021-03-06
Rated 5 out of 5 by from Great Program!!!! Easy to complete. I have used for several years. Great Program.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is awesome! I'm really satisfied with turbofan. Its user friendly and very convenient to use with a good and well organised of helping every step of the way. I will definitely use it again next year.
Date published: 2021-03-06
Rated 3 out of 5 by from Turbo Tax is ok The program is fine as long as you know the tax codes and are familiar with what forms you need to file. Turbo Tax really needs to ramp up its efforts to make sure all forms, business and personal are ready in a timely manner and not delaying so that they are available a few days before the filing due date. Also to ensure that all forms can be efiled so that taxpayers can be in compliance with the efiling mandates and not be subject to fines by the government for not efiling.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is excellent Fast Easy to understand and complete. I was able to finish both federal and State taxes with ease in one sitting
Date published: 2021-03-06
Rated 4 out of 5 by from Great to use!! I've been using TurboTax for about 9yrs. This product is easy to use. You just have to read and follow the instructions given. I have a basic return, so i really don't have to use many of the extras. Great job TurboTax team!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax makes doing taxes bearable Turbo Tax takes all of the confusion associated with doing taxes away. Thank you
Date published: 2021-03-06
Rated 1 out of 5 by from THIS IS WACK There is no good reason you should have clear and restart the return if you want to downgrade. Hopefully we come up with a better way to file taxes in the future that is not this and is still free
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7662