TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kick rocks from
Turbo Tax is easy to use.
Easy to understand each step to process all the information
Date published: 2021-04-13
Rated 5 out of 5 by
Trox13 from
Much easier than I expected.
First time user. Think I will stick with this and save $$$.
Date published: 2021-04-13
Rated 5 out of 5 by
Tashai522 from
Turbo tax was cute.
I really enjoyed this experience, I've never used this process however it was quick and easy and I wouldn't mind using this method again next year.
Date published: 2021-04-13
Rated 4 out of 5 by
grayman2 from
Quick Easy Helpful
I used Turbotax last year to file for the first time on my own. It did a great job explaining everything and solving any questions I had. They asked questions and looked into every possible way to save me money. Overall it was quick and easy to use! Will use again year after year!
Date published: 2021-04-13
Rated 5 out of 5 by
carolinagtz from
great system
easy to follow -- you must have all documents before starting
Date published: 2021-04-13
Rated 5 out of 5 by
Donald W from
Excellent software with clear instructions
Ease of navigation and not overly complicated. Total time to complete was agreeable.
Date published: 2021-04-13
Rated 1 out of 5 by
BronxBoy47 from
Long term users, looking for another product
The instructions and questions were not as clear as prior years. We had to keep referring to the help files and IRS instructions. Questions were sometimes confusing.
Date published: 2021-04-13
Rated 5 out of 5 by
apparentlyIamnottheonlyon from
My Opinion
I have used Turbo Tax for years and years. This year you offered the live help, but the first person I spoke with really didn't even know how to maneuver her end of the system. The second one was great!!!! Thank you. But this thing with using a nickname is a waste of my time.
Date published: 2021-04-13
Rated 5 out of 5 by
Njean59 from
So easy! I love it!
I did not engage with live representatives. It is very user friendly. Love it!
Date published: 2021-04-13
Rated 5 out of 5 by
JumpingPandas from
Turbo Tax is Great!
I have been using Turbo Tax for over 10 years. Easy to use and helps with explanations that I might not understand. I am able to access my information at anytime for any year. I will continue to use Turbo Tax for years to come.
All TurboTax® Offerings Reviews - Page 767
Date published: 2021-04-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kick rocks from
Turbo Tax is easy to use.
Easy to understand each step to process all the information
Date published: 2021-04-13
Rated 5 out of 5 by
Trox13 from
Much easier than I expected.
First time user. Think I will stick with this and save $$$.
Date published: 2021-04-13
Rated 5 out of 5 by
Tashai522 from
Turbo tax was cute.
I really enjoyed this experience, I've never used this process however it was quick and easy and I wouldn't mind using this method again next year.
Date published: 2021-04-13
Rated 4 out of 5 by
grayman2 from
Quick Easy Helpful
I used Turbotax last year to file for the first time on my own. It did a great job explaining everything and solving any questions I had. They asked questions and looked into every possible way to save me money. Overall it was quick and easy to use! Will use again year after year!
Date published: 2021-04-13
Rated 5 out of 5 by
carolinagtz from
great system
easy to follow -- you must have all documents before starting
Date published: 2021-04-13
Rated 5 out of 5 by
Donald W from
Excellent software with clear instructions
Ease of navigation and not overly complicated. Total time to complete was agreeable.
Date published: 2021-04-13
Rated 1 out of 5 by
BronxBoy47 from
Long term users, looking for another product
The instructions and questions were not as clear as prior years. We had to keep referring to the help files and IRS instructions. Questions were sometimes confusing.
Date published: 2021-04-13
Rated 5 out of 5 by
apparentlyIamnottheonlyon from
My Opinion
I have used Turbo Tax for years and years. This year you offered the live help, but the first person I spoke with really didn't even know how to maneuver her end of the system. The second one was great!!!! Thank you. But this thing with using a nickname is a waste of my time.
Date published: 2021-04-13
Rated 5 out of 5 by
Njean59 from
So easy! I love it!
I did not engage with live representatives. It is very user friendly. Love it!
Date published: 2021-04-13
Rated 5 out of 5 by
JumpingPandas from
Turbo Tax is Great!
I have been using Turbo Tax for over 10 years. Easy to use and helps with explanations that I might not understand. I am able to access my information at anytime for any year. I will continue to use Turbo Tax for years to come.
All TurboTax® Offerings Reviews - Page 767
Date published: 2021-04-13