TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from First time and it was easy! Was very impressed for my first time because it was easy and quick!
Date published: 2021-02-26
Rated 3 out of 5 by from Would be better if uploading doc was available Pros: easy to download and install; easy to use. Cons: 1.Do not have the option to upload W-2 etc to allow the software automatically fill in, had to enter manually... 2. The "on demad tax duidance" window, text font is too small!!!!! Please please make it easier to read... 3. No live help available... It would be much easier if I can just type in the question I have and get the answer. The phone call with the help service was not very clear.
Date published: 2021-02-26
Rated 5 out of 5 by from I love Turbotax I didn't know how to do my taxes this year because it was a 1099-NEC. It was way different than the W-2. But lady that helped me did an amazing job.
Date published: 2021-02-26
Rated 5 out of 5 by from Worked great for complex return The forms walked me through everything and the one question I had was quickly answered by the chat person.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awesome Ashley was great ! Helped me get it done. Yah! Got my refund!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great Turbo tax has been saving me money for years. I have been dealing with them since 2013 and haven't had any issues and they offer expert advice if i need it.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS GREAT FOR SIMPLE RETURNS IT WAS EASY ESPECIALLY BECAUSE I WAS ABE TO IMPORT MOST OF MY INFORMATION. I DID NOT HAVE TO TALK TO ANYONE.
Date published: 2021-02-26
Rated 4 out of 5 by from Awesome Got the job done quickly....easy to use this website
Date published: 2021-02-26
Rated 5 out of 5 by from Helpful and Friendly Staff I had some self-employment income this year and in multiple states. The staff who assisted me during my scheduled appointment, was knowledgeable, friendly, and encouraging! Filing taxes solo is tough. But their help was much appreciated!
Date published: 2021-02-26
Rated 1 out of 5 by from Second year in a row! This is my second year in a row where I did not get my free state tax return!!!!!! this will be my last year on turbotax!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 7657
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time and it was easy! Was very impressed for my first time because it was easy and quick!
Date published: 2021-02-26
Rated 3 out of 5 by from Would be better if uploading doc was available Pros: easy to download and install; easy to use. Cons: 1.Do not have the option to upload W-2 etc to allow the software automatically fill in, had to enter manually... 2. The "on demad tax duidance" window, text font is too small!!!!! Please please make it easier to read... 3. No live help available... It would be much easier if I can just type in the question I have and get the answer. The phone call with the help service was not very clear.
Date published: 2021-02-26
Rated 5 out of 5 by from I love Turbotax I didn't know how to do my taxes this year because it was a 1099-NEC. It was way different than the W-2. But lady that helped me did an amazing job.
Date published: 2021-02-26
Rated 5 out of 5 by from Worked great for complex return The forms walked me through everything and the one question I had was quickly answered by the chat person.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awesome Ashley was great ! Helped me get it done. Yah! Got my refund!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is great Turbo tax has been saving me money for years. I have been dealing with them since 2013 and haven't had any issues and they offer expert advice if i need it.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX IS GREAT FOR SIMPLE RETURNS IT WAS EASY ESPECIALLY BECAUSE I WAS ABE TO IMPORT MOST OF MY INFORMATION. I DID NOT HAVE TO TALK TO ANYONE.
Date published: 2021-02-26
Rated 4 out of 5 by from Awesome Got the job done quickly....easy to use this website
Date published: 2021-02-26
Rated 5 out of 5 by from Helpful and Friendly Staff I had some self-employment income this year and in multiple states. The staff who assisted me during my scheduled appointment, was knowledgeable, friendly, and encouraging! Filing taxes solo is tough. But their help was much appreciated!
Date published: 2021-02-26
Rated 1 out of 5 by from Second year in a row! This is my second year in a row where I did not get my free state tax return!!!!!! this will be my last year on turbotax!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 7657