TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Easy and fast I recommend everyone to use turbotax
Date published: 2023-02-16
Rated 4 out of 5 by from Pretty Easy Filing Easy to file. Pretty automated when you have your documentation. Live assistance answered my questions effectively.
Date published: 2023-02-16
Rated 4 out of 5 by from Tax representative was ABSOLUTELY AMAZING! My live turbo tax representative was amazing, we engaged in friendly conversation during the whole call. She helped me fix everything I messed up and was very kind when doing so. I give her 110/100!
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax Helps you learn Great experience if you want to complete your tax return yourself. You even learn a few things along the way.
Date published: 2023-02-16
Rated 5 out of 5 by from Less Fees, More Money! I've used TurboTax consistently for many years with no issues for simple tax returns. I recenlty got into stocks and crypto so just out of curiosity I decided to try using a H&R agent. Long story short, they gave me a estimated amount and I ran all my stuff on here to compare and got slightly more money on TurboTax. The biggest difference though were the fees. I would have paid H&R nearly $700 as oppose to the $190 with TurboTax for almost the exact same refund amount. Its easier to let someone else do your taxes but TurboTax keeps it simple and way less expensive than tax services.
Date published: 2023-02-16
Rated 2 out of 5 by from TURBO TAX IS OK I had a few glitches with the program, my main one is there is never any information on where and who to enter the IrS Pin for e filing, And you certainly are not upfront regarding fees.
Date published: 2023-02-16
Rated 5 out of 5 by from Good job Didnt have no troubles and helped me towards getting my taxes
Date published: 2023-02-16
Rated 5 out of 5 by from So worth it With all of the trouble I've been having with other platforms from phone carriers to Insurance companies, it was a absolute pleasure and joy to finally have a truly easy and smooth online experience, if you're lazy and don't like doing stuff on the computer, Turbo Tax is for you,
Date published: 2023-02-16
Rated 1 out of 5 by from Difficult and Money Hungry You make it difficult and toss up the same screen multiple times. Lose information or add things to income that were never added. Then you keep jacking the price while the individual is working their taxes. Oh gotta add this 30.00 here and now this 39.00 and don't forget the 69.00 processing fee and the 17.99 fee for using our website and then the 5.99 fee for holding up the line.
Date published: 2023-02-16
Rated 3 out of 5 by from Quite tedious this year, lots of irrelevant work I've used TT for several years. This year it was especially tedious, including: 1) insistence on explaining a $0 1099-MISC issued by a stock brokerage. I ended up deleting the form to get TT to move on. 2) insistence on accounting for $0 in crypto earnings. I was able to suppress this insistence 3) insistence on providing vehicle usage information for a vehicle for which I had no intention of deducting mileage, as well as asking confusing questions with no context. I ended up telling TT that I drove the vehicle 1 mile in 2022. 4) The "track the time you take" feature was annoying, especially given TT's insistence on me providing irrelevant information and throwing out. bunch of last minute "oh by the way" oddball questions that it could have asked much earlier in the process. While I suppose TT is the leading package out there, this was a disappointing year from a UX perspective. Better luck next year, TT
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 7656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy and fast I recommend everyone to use turbotax
Date published: 2023-02-16
Rated 4 out of 5 by from Pretty Easy Filing Easy to file. Pretty automated when you have your documentation. Live assistance answered my questions effectively.
Date published: 2023-02-16
Rated 4 out of 5 by from Tax representative was ABSOLUTELY AMAZING! My live turbo tax representative was amazing, we engaged in friendly conversation during the whole call. She helped me fix everything I messed up and was very kind when doing so. I give her 110/100!
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax Helps you learn Great experience if you want to complete your tax return yourself. You even learn a few things along the way.
Date published: 2023-02-16
Rated 5 out of 5 by from Less Fees, More Money! I've used TurboTax consistently for many years with no issues for simple tax returns. I recenlty got into stocks and crypto so just out of curiosity I decided to try using a H&R agent. Long story short, they gave me a estimated amount and I ran all my stuff on here to compare and got slightly more money on TurboTax. The biggest difference though were the fees. I would have paid H&R nearly $700 as oppose to the $190 with TurboTax for almost the exact same refund amount. Its easier to let someone else do your taxes but TurboTax keeps it simple and way less expensive than tax services.
Date published: 2023-02-16
Rated 2 out of 5 by from TURBO TAX IS OK I had a few glitches with the program, my main one is there is never any information on where and who to enter the IrS Pin for e filing, And you certainly are not upfront regarding fees.
Date published: 2023-02-16
Rated 5 out of 5 by from Good job Didnt have no troubles and helped me towards getting my taxes
Date published: 2023-02-16
Rated 5 out of 5 by from So worth it With all of the trouble I've been having with other platforms from phone carriers to Insurance companies, it was a absolute pleasure and joy to finally have a truly easy and smooth online experience, if you're lazy and don't like doing stuff on the computer, Turbo Tax is for you,
Date published: 2023-02-16
Rated 1 out of 5 by from Difficult and Money Hungry You make it difficult and toss up the same screen multiple times. Lose information or add things to income that were never added. Then you keep jacking the price while the individual is working their taxes. Oh gotta add this 30.00 here and now this 39.00 and don't forget the 69.00 processing fee and the 17.99 fee for using our website and then the 5.99 fee for holding up the line.
Date published: 2023-02-16
Rated 3 out of 5 by from Quite tedious this year, lots of irrelevant work I've used TT for several years. This year it was especially tedious, including: 1) insistence on explaining a $0 1099-MISC issued by a stock brokerage. I ended up deleting the form to get TT to move on. 2) insistence on accounting for $0 in crypto earnings. I was able to suppress this insistence 3) insistence on providing vehicle usage information for a vehicle for which I had no intention of deducting mileage, as well as asking confusing questions with no context. I ended up telling TT that I drove the vehicle 1 mile in 2022. 4) The "track the time you take" feature was annoying, especially given TT's insistence on me providing irrelevant information and throwing out. bunch of last minute "oh by the way" oddball questions that it could have asked much earlier in the process. While I suppose TT is the leading package out there, this was a disappointing year from a UX perspective. Better luck next year, TT
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 7656