TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I use Turbo Tax every year because it makes tax time simple.
Date published: 2021-03-06
Rated 2 out of 5 by from TurboTax didn't catch an error, I had to catch it I have to pay state and county income tax. I paid estimated taxes and entered them to TurboTax as state and local paid. By mistake, I didn't know or see that I had to choose a locality from the dropdown to assign the local taxes. In the reviews TurboTax didn't flag this. I only figured it out when I owed a lot of state tax and couldn't figure out why I owed plus an underpay penalty. When I looked at the pdf I saw TurboTax didn't credit all of my estimate tax payment to my state and local--just the state I had indicated. What would have helped? Clearer directions. And when I entered it incorrectly and left something blank, Turbo Tax should have flagged it right then and there. Very disappointed--that's why we use software, right? to help catch our mistakes in entry?
Date published: 2021-03-06
Rated 5 out of 5 by from Easy to use Quick , easy, and . excellent value for the money.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Works For this return, it's just straight forward and so easy to use
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax thumbs up! My first year using Turbotax after years using an accountant. Amazed how simple and helpful the process was.
Date published: 2021-03-06
Rated 5 out of 5 by from awsome It was my first time fileing my own return without help and was very easy.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy & Helpful Troubleshooting I have used TurboTax for several years. I was confused about a new aspect given employment change. Live agent helped me fix my return and increase my understanding of the process.
Date published: 2021-03-06
Rated 5 out of 5 by from I find Turbo tax is easy to use . I did not interact with a live representative today
Date published: 2021-03-06
Rated 3 out of 5 by from Convenient with fees They advertise as being free, but tack on fee's once you go through certain deductions. They're convenient to use, and they do an excellent job in keeping my information organized - however, this will not prevent me from looking for another tax program next year.
Date published: 2021-03-06
Rated 5 out of 5 by from Great software Very easy to walk through. Had to call the hotline a few times for help and they were great too
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7650
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I use Turbo Tax every year because it makes tax time simple.
Date published: 2021-03-06
Rated 2 out of 5 by from TurboTax didn't catch an error, I had to catch it I have to pay state and county income tax. I paid estimated taxes and entered them to TurboTax as state and local paid. By mistake, I didn't know or see that I had to choose a locality from the dropdown to assign the local taxes. In the reviews TurboTax didn't flag this. I only figured it out when I owed a lot of state tax and couldn't figure out why I owed plus an underpay penalty. When I looked at the pdf I saw TurboTax didn't credit all of my estimate tax payment to my state and local--just the state I had indicated. What would have helped? Clearer directions. And when I entered it incorrectly and left something blank, Turbo Tax should have flagged it right then and there. Very disappointed--that's why we use software, right? to help catch our mistakes in entry?
Date published: 2021-03-06
Rated 5 out of 5 by from Easy to use Quick , easy, and . excellent value for the money.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Works For this return, it's just straight forward and so easy to use
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax thumbs up! My first year using Turbotax after years using an accountant. Amazed how simple and helpful the process was.
Date published: 2021-03-06
Rated 5 out of 5 by from awsome It was my first time fileing my own return without help and was very easy.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy & Helpful Troubleshooting I have used TurboTax for several years. I was confused about a new aspect given employment change. Live agent helped me fix my return and increase my understanding of the process.
Date published: 2021-03-06
Rated 5 out of 5 by from I find Turbo tax is easy to use . I did not interact with a live representative today
Date published: 2021-03-06
Rated 3 out of 5 by from Convenient with fees They advertise as being free, but tack on fee's once you go through certain deductions. They're convenient to use, and they do an excellent job in keeping my information organized - however, this will not prevent me from looking for another tax program next year.
Date published: 2021-03-06
Rated 5 out of 5 by from Great software Very easy to walk through. Had to call the hotline a few times for help and they were great too
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7650