TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Good. Generally good. Sometimes can be confusing if using rental or business software.I wish Quicken has no annual renewal but CD
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and clear Been using this for years and I find it to be really user-friendly.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax - best tool to use for filing your taxes Have been using Turbo Tax for years - convenient, thorough and fairly easy.
Date published: 2021-05-17
Rated 2 out of 5 by from Expensive Semitic Manipulation Turbotax is convenient, which is why I'll give it two stars, however it is incredibly duplicitous and backhanded, they always claim their services are free, yet I end up paying almost 200$ nearly every year. It is incredibly dishonest.
Date published: 2021-05-17
Rated 5 out of 5 by from THEY MAKE TAXES SIMPLE LOVE IT!!! You have professional, competent, and knowledgeable workers. Great customer service, I spoke to two, and they gave me help, reduced my stress, and got the problem solved.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome great ive used turbo tax for 10 plus years i recommend it to everyone
Date published: 2021-05-17
Rated 4 out of 5 by from Ease of filing taxes The software is easy to use, and the availability of the software updates are checked each time you access the application.
Date published: 2021-05-17
Rated 5 out of 5 by from Been using Turbo Tax for at least 15 years The only problem is that I am a procrastinator and Turbo Tax encourages me to wait till the last minute to do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is okay. I have used this product for many many years to file schedule C returns. It has been great. Now I'm retired and tried the free product since my income is very small. It's just okay. I would be happy to pay a small price to have something better.
Date published: 2021-05-17
Rated 2 out of 5 by from Worse each year This year, TY 2020, it seems unless you type the exact thing you are looking for, TurboTax won't give you the shortcut to that thing. For example if you type SEP IRA Contribution there is no shortcut because it has to be "Contributions" plural. Similarly Schedule B is Sch B. And if you are looking for Household Employee, good luck. How can modern software that so many people rely on be so awful, and getting worse? And bugs that were around last year (e.g. mortgage interest if you have refinanced and have more than one lender's form) are still not fixed.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 765
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good. Generally good. Sometimes can be confusing if using rental or business software.I wish Quicken has no annual renewal but CD
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and clear Been using this for years and I find it to be really user-friendly.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax - best tool to use for filing your taxes Have been using Turbo Tax for years - convenient, thorough and fairly easy.
Date published: 2021-05-17
Rated 2 out of 5 by from Expensive Semitic Manipulation Turbotax is convenient, which is why I'll give it two stars, however it is incredibly duplicitous and backhanded, they always claim their services are free, yet I end up paying almost 200$ nearly every year. It is incredibly dishonest.
Date published: 2021-05-17
Rated 5 out of 5 by from THEY MAKE TAXES SIMPLE LOVE IT!!! You have professional, competent, and knowledgeable workers. Great customer service, I spoke to two, and they gave me help, reduced my stress, and got the problem solved.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome great ive used turbo tax for 10 plus years i recommend it to everyone
Date published: 2021-05-17
Rated 4 out of 5 by from Ease of filing taxes The software is easy to use, and the availability of the software updates are checked each time you access the application.
Date published: 2021-05-17
Rated 5 out of 5 by from Been using Turbo Tax for at least 15 years The only problem is that I am a procrastinator and Turbo Tax encourages me to wait till the last minute to do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is okay. I have used this product for many many years to file schedule C returns. It has been great. Now I'm retired and tried the free product since my income is very small. It's just okay. I would be happy to pay a small price to have something better.
Date published: 2021-05-17
Rated 2 out of 5 by from Worse each year This year, TY 2020, it seems unless you type the exact thing you are looking for, TurboTax won't give you the shortcut to that thing. For example if you type SEP IRA Contribution there is no shortcut because it has to be "Contributions" plural. Similarly Schedule B is Sch B. And if you are looking for Household Employee, good luck. How can modern software that so many people rely on be so awful, and getting worse? And bugs that were around last year (e.g. mortgage interest if you have refinanced and have more than one lender's form) are still not fixed.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 765