TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 3 out of 5 by
Brian3826 from
Issues with Pop-Ups
First, I had issue with Download. After installation, you need to enter a code, but the pop-up window to enter the code would be blank. I have new Windows 10 laptop. I contacted live expert, and luckily he knew immediately what the issue was, that resolution had to be changed from default to 800 x 600, then pop-up worked. Then I could set the resolution back to default. Second, I wanted to e-file state. It launches a pop-up to start payment process, but the pop-up window would not work. Nothing would happen when I clicked on Continue. I tried adjusting display to 800 x 600, but it still did not work. I saw online other people having similar issue and saw someone mention adjusting Scaling options. My computer was set to 125% - the recommended amount for Windows 10. I changed it to 100%, then the Continue button would work on the pop-up. I think they need to seriously look at these pop-ups, and come up with a better design. Not working with the default display settings is unacceptable.
Date published: 2021-04-13
Rated 4 out of 5 by
Miss NJ from
Turbo Tax Makes it easy
There was a minor issue but the community chat helped. Outside of the minor item getting stuck and having to start over; the process was easy to follow and a good size print.
Date published: 2021-04-13
Rated 5 out of 5 by
Snowwhite1939 from
Awesome, two thump's up turbo tax
First time filing and with turbo tax and the online went great.
Date published: 2021-04-13
Rated 5 out of 5 by
queca from
fabuloso
it was very easy this year, you made it clear, than yu
Date published: 2021-04-13
Rated 5 out of 5 by
Gregory1951 from
Excellent soft that is easy to use
I'm a retired CPA and have been doing taxes for over fifty years. TurboTax has made my life much easier. The software caters to beginners who are filing for the first time and experienced users who know the software and their way around a tax return. In my opinion the greatest feature is the ability to drill down on topics or calculations etc. to insure that the return is correct. I strongly recommend TurboTax to anyone looking for an excellent tax tool.
Date published: 2021-04-13
Rated 5 out of 5 by
Emilee May from
Is to navigate!
We have been using TurboTax for over 8 years. The product keeps on improving as the years progress. Thanks TurboTax!
Date published: 2021-04-13
Rated 5 out of 5 by
Zach07 from
Easy to do a tax return
We loved using Turbo Tax! It was easy to use and walked us through the process! Would recommend
Date published: 2021-04-13
Rated 5 out of 5 by
Mis1 from
I ❤ TurboTax!
I have been utilizing TurboTax for a good number of years and am grateful for them! They make it easy and are fairly explanatory to make compleating your own taxes not horrible. Easy to follow along and input your info. Gonna keep using the program as long as it stays simple and free and recommend it to anyone.
Date published: 2021-04-13
Rated 5 out of 5 by
quarantinedwith3 from
love turbo tax
i use turbo tax every year. it is so easy and anything i am not sure of i can click and have it broken down to me. turbo tax is expecially great right now since i am social distancing and not going places unless needed. thanks again for another easy year of filing.
Date published: 2021-04-13
Rated 5 out of 5 by
LittlewillieIII from
Love Turbo Tax!
I've used Turbo Tax for years and will continue! Guides you through every possible scenario including uncommon situations and items you may have forgotten about from last year.
All TurboTax® Offerings Reviews - Page 765
Date published: 2021-04-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Brian3826 from
Issues with Pop-Ups
First, I had issue with Download. After installation, you need to enter a code, but the pop-up window to enter the code would be blank. I have new Windows 10 laptop. I contacted live expert, and luckily he knew immediately what the issue was, that resolution had to be changed from default to 800 x 600, then pop-up worked. Then I could set the resolution back to default. Second, I wanted to e-file state. It launches a pop-up to start payment process, but the pop-up window would not work. Nothing would happen when I clicked on Continue. I tried adjusting display to 800 x 600, but it still did not work. I saw online other people having similar issue and saw someone mention adjusting Scaling options. My computer was set to 125% - the recommended amount for Windows 10. I changed it to 100%, then the Continue button would work on the pop-up. I think they need to seriously look at these pop-ups, and come up with a better design. Not working with the default display settings is unacceptable.
Date published: 2021-04-13
Rated 4 out of 5 by
Miss NJ from
Turbo Tax Makes it easy
There was a minor issue but the community chat helped. Outside of the minor item getting stuck and having to start over; the process was easy to follow and a good size print.
Date published: 2021-04-13
Rated 5 out of 5 by
Snowwhite1939 from
Awesome, two thump's up turbo tax
First time filing and with turbo tax and the online went great.
Date published: 2021-04-13
Rated 5 out of 5 by
queca from
fabuloso
it was very easy this year, you made it clear, than yu
Date published: 2021-04-13
Rated 5 out of 5 by
Gregory1951 from
Excellent soft that is easy to use
I'm a retired CPA and have been doing taxes for over fifty years. TurboTax has made my life much easier. The software caters to beginners who are filing for the first time and experienced users who know the software and their way around a tax return. In my opinion the greatest feature is the ability to drill down on topics or calculations etc. to insure that the return is correct. I strongly recommend TurboTax to anyone looking for an excellent tax tool.
Date published: 2021-04-13
Rated 5 out of 5 by
Emilee May from
Is to navigate!
We have been using TurboTax for over 8 years. The product keeps on improving as the years progress. Thanks TurboTax!
Date published: 2021-04-13
Rated 5 out of 5 by
Zach07 from
Easy to do a tax return
We loved using Turbo Tax! It was easy to use and walked us through the process! Would recommend
Date published: 2021-04-13
Rated 5 out of 5 by
Mis1 from
I ❤ TurboTax!
I have been utilizing TurboTax for a good number of years and am grateful for them! They make it easy and are fairly explanatory to make compleating your own taxes not horrible. Easy to follow along and input your info. Gonna keep using the program as long as it stays simple and free and recommend it to anyone.
Date published: 2021-04-13
Rated 5 out of 5 by
quarantinedwith3 from
love turbo tax
i use turbo tax every year. it is so easy and anything i am not sure of i can click and have it broken down to me. turbo tax is expecially great right now since i am social distancing and not going places unless needed. thanks again for another easy year of filing.
Date published: 2021-04-13
Rated 5 out of 5 by
LittlewillieIII from
Love Turbo Tax!
I've used Turbo Tax for years and will continue! Guides you through every possible scenario including uncommon situations and items you may have forgotten about from last year.
All TurboTax® Offerings Reviews - Page 765
Date published: 2021-04-13