TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Issues with Pop-Ups First, I had issue with Download. After installation, you need to enter a code, but the pop-up window to enter the code would be blank. I have new Windows 10 laptop. I contacted live expert, and luckily he knew immediately what the issue was, that resolution had to be changed from default to 800 x 600, then pop-up worked. Then I could set the resolution back to default. Second, I wanted to e-file state. It launches a pop-up to start payment process, but the pop-up window would not work. Nothing would happen when I clicked on Continue. I tried adjusting display to 800 x 600, but it still did not work. I saw online other people having similar issue and saw someone mention adjusting Scaling options. My computer was set to 125% - the recommended amount for Windows 10. I changed it to 100%, then the Continue button would work on the pop-up. I think they need to seriously look at these pop-ups, and come up with a better design. Not working with the default display settings is unacceptable.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax Makes it easy There was a minor issue but the community chat helped. Outside of the minor item getting stuck and having to start over; the process was easy to follow and a good size print.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome, two thump's up turbo tax First time filing and with turbo tax and the online went great.
Date published: 2021-04-13
Rated 5 out of 5 by from fabuloso it was very easy this year, you made it clear, than yu
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent soft that is easy to use I'm a retired CPA and have been doing taxes for over fifty years. TurboTax has made my life much easier. The software caters to beginners who are filing for the first time and experienced users who know the software and their way around a tax return. In my opinion the greatest feature is the ability to drill down on topics or calculations etc. to insure that the return is correct. I strongly recommend TurboTax to anyone looking for an excellent tax tool.
Date published: 2021-04-13
Rated 5 out of 5 by from Is to navigate! We have been using TurboTax for over 8 years. The product keeps on improving as the years progress. Thanks TurboTax!
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to do a tax return We loved using Turbo Tax! It was easy to use and walked us through the process! Would recommend
Date published: 2021-04-13
Rated 5 out of 5 by from I ❤ TurboTax! I have been utilizing TurboTax for a good number of years and am grateful for them! They make it easy and are fairly explanatory to make compleating your own taxes not horrible. Easy to follow along and input your info. Gonna keep using the program as long as it stays simple and free and recommend it to anyone.
Date published: 2021-04-13
Rated 5 out of 5 by from love turbo tax i use turbo tax every year. it is so easy and anything i am not sure of i can click and have it broken down to me. turbo tax is expecially great right now since i am social distancing and not going places unless needed. thanks again for another easy year of filing.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for years and will continue! Guides you through every possible scenario including uncommon situations and items you may have forgotten about from last year.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Issues with Pop-Ups First, I had issue with Download. After installation, you need to enter a code, but the pop-up window to enter the code would be blank. I have new Windows 10 laptop. I contacted live expert, and luckily he knew immediately what the issue was, that resolution had to be changed from default to 800 x 600, then pop-up worked. Then I could set the resolution back to default. Second, I wanted to e-file state. It launches a pop-up to start payment process, but the pop-up window would not work. Nothing would happen when I clicked on Continue. I tried adjusting display to 800 x 600, but it still did not work. I saw online other people having similar issue and saw someone mention adjusting Scaling options. My computer was set to 125% - the recommended amount for Windows 10. I changed it to 100%, then the Continue button would work on the pop-up. I think they need to seriously look at these pop-ups, and come up with a better design. Not working with the default display settings is unacceptable.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax Makes it easy There was a minor issue but the community chat helped. Outside of the minor item getting stuck and having to start over; the process was easy to follow and a good size print.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome, two thump's up turbo tax First time filing and with turbo tax and the online went great.
Date published: 2021-04-13
Rated 5 out of 5 by from fabuloso it was very easy this year, you made it clear, than yu
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent soft that is easy to use I'm a retired CPA and have been doing taxes for over fifty years. TurboTax has made my life much easier. The software caters to beginners who are filing for the first time and experienced users who know the software and their way around a tax return. In my opinion the greatest feature is the ability to drill down on topics or calculations etc. to insure that the return is correct. I strongly recommend TurboTax to anyone looking for an excellent tax tool.
Date published: 2021-04-13
Rated 5 out of 5 by from Is to navigate! We have been using TurboTax for over 8 years. The product keeps on improving as the years progress. Thanks TurboTax!
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to do a tax return We loved using Turbo Tax! It was easy to use and walked us through the process! Would recommend
Date published: 2021-04-13
Rated 5 out of 5 by from I ❤ TurboTax! I have been utilizing TurboTax for a good number of years and am grateful for them! They make it easy and are fairly explanatory to make compleating your own taxes not horrible. Easy to follow along and input your info. Gonna keep using the program as long as it stays simple and free and recommend it to anyone.
Date published: 2021-04-13
Rated 5 out of 5 by from love turbo tax i use turbo tax every year. it is so easy and anything i am not sure of i can click and have it broken down to me. turbo tax is expecially great right now since i am social distancing and not going places unless needed. thanks again for another easy year of filing.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax! I've used Turbo Tax for years and will continue! Guides you through every possible scenario including uncommon situations and items you may have forgotten about from last year.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 765