TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is very easy to use Turbo tax is very user friendly. Was able to upload extensive and complicated investment documents very easily which cut my tax uploading time in half. Please be aware that if you choose to pay your e-filing by using your tax refund, you will be charged an extra $40 to do so. Keep that in mind and be sure to use a credit card if you have the funds to do so.
Date published: 2021-03-06
Rated 1 out of 5 by from Turbo tax sucks I did my taxes, got to the e-file section, got a message that I need an update. Did the update option & kept getting a fatal error. Your help feature is a joke. Tried that with the patch provided & still got a fatal error.
Date published: 2021-03-06
Rated 5 out of 5 by from Super Easy TurboTax was easy to use and provided helpful guidance throughout the process.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is easy to use Complete, concise and understandable. Double check system appreciated.
Date published: 2021-03-06
Rated 5 out of 5 by from Awsome and easy The customer service was very good, walked me through every step
Date published: 2021-03-06
Rated 4 out of 5 by from Works good All of the years of using your tax software I am a bit disappointed this year. After trying to e-file both returns some dozen times I could only e-file the FED and not the state. your program would consistently hang up and not allow me to access my billing information to complete the e-filing of the state return. So now I have to print, sign and mail it. Not a big deal, just frustrating to say the least.
Date published: 2021-03-06
Rated 5 out of 5 by from User friendly Super user friendly! You can't go wrong using TurboTax online! Using the guided prompts, I got the largest refund possible, and they made sure I got all the deductions that I was entitled to.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is User Friendly and Easy to Use This process was much easier than I thought. There were prompts throughout the Turbo Tax process to assist you and provide explanations for the information that was required.
Date published: 2021-03-06
Rated 5 out of 5 by from 2020 Tax Return Great piece of software. Would recommend to other tax filers.
Date published: 2021-03-06
Rated 4 out of 5 by from very nice Service I love the part that you can file state returns for free
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7639
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is very easy to use Turbo tax is very user friendly. Was able to upload extensive and complicated investment documents very easily which cut my tax uploading time in half. Please be aware that if you choose to pay your e-filing by using your tax refund, you will be charged an extra $40 to do so. Keep that in mind and be sure to use a credit card if you have the funds to do so.
Date published: 2021-03-06
Rated 1 out of 5 by from Turbo tax sucks I did my taxes, got to the e-file section, got a message that I need an update. Did the update option & kept getting a fatal error. Your help feature is a joke. Tried that with the patch provided & still got a fatal error.
Date published: 2021-03-06
Rated 5 out of 5 by from Super Easy TurboTax was easy to use and provided helpful guidance throughout the process.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is easy to use Complete, concise and understandable. Double check system appreciated.
Date published: 2021-03-06
Rated 5 out of 5 by from Awsome and easy The customer service was very good, walked me through every step
Date published: 2021-03-06
Rated 4 out of 5 by from Works good All of the years of using your tax software I am a bit disappointed this year. After trying to e-file both returns some dozen times I could only e-file the FED and not the state. your program would consistently hang up and not allow me to access my billing information to complete the e-filing of the state return. So now I have to print, sign and mail it. Not a big deal, just frustrating to say the least.
Date published: 2021-03-06
Rated 5 out of 5 by from User friendly Super user friendly! You can't go wrong using TurboTax online! Using the guided prompts, I got the largest refund possible, and they made sure I got all the deductions that I was entitled to.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is User Friendly and Easy to Use This process was much easier than I thought. There were prompts throughout the Turbo Tax process to assist you and provide explanations for the information that was required.
Date published: 2021-03-06
Rated 5 out of 5 by from 2020 Tax Return Great piece of software. Would recommend to other tax filers.
Date published: 2021-03-06
Rated 4 out of 5 by from very nice Service I love the part that you can file state returns for free
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7639