TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AlexK13 from
Only slightly above average
I have been using TurboTax for a number of years now, mainly because it carries over the info from past years and makes it a little more convenient to use. It also happens to handle my tax situation better than the competitors. However, it has shortcomings which remain unaddressed year after year. Navigating "step-by-step" is painful, especially if you have to go back to a particular spot to revisit a number. There is no in-cell calculation - would be even better if it allowed mini-worksheets, and annotated bookmarks for the areas to re-check. Printing should allow optimization for double-sided printers, such that multi-page forms print double-sided, and single-page forms print to start on the new sheet - this would make it easier to print paper returns. TT used to allow one state filing for free with the software purchase, but no longer - in addition to paying $100 for TT, I have to shell out additional $25 to e-file state return. I will certainly be looking at alternatives next year.
Date published: 2022-04-18
Rated 4 out of 5 by
ac1999 from
TurboTax is helpful
It has its pros and cons. Pros- easier time doing my own taxes cons- didn't inform me about when I'd be able to finally submit my taxes because of something congress passed blah blah blah. Also it seems like fees have been raised this year? I don't remember being charged as much last time.
Date published: 2022-04-18
Rated 1 out of 5 by
Marraz from
Super hard to use
Does not explain in detail what the steps are or what certain information means.
Date published: 2022-04-18
Rated 4 out of 5 by
Joyupnorth from
Turbotax review
Used for more years than I can remember. Never had a problem, but I have also been a professional tax preparer in the past, so I know what my return should look like, or what I want it to look like. Ya'll try to sell too many things I do not want or need.
Date published: 2022-04-18
Rated 5 out of 5 by
Luis 70 from
Fantastic product
Easy to use. Walks me through everything. Can go back and correct.
Date published: 2022-04-18
Rated 5 out of 5 by
robt7hou from
Good
Went through alot but got through it, Needs some what of improvement
Date published: 2022-04-18
Rated 5 out of 5 by
LoloNLola from
TurboTax is Awesome!!!
TurboTax is easy to use and professional help is an option if needs assistance.
Date published: 2022-04-18
Rated 5 out of 5 by
yellowhummingbird from
EVERY YEAR THEY HAVE ME COVERED
AWESOME PRODUCT, very easy to read, follow, and fill in. With understandable explainWHY after everything enter, then calculated! PLUS, MARY the CPA that help me input things like the W2-G area was very helpful.
Date published: 2022-04-18
Rated 5 out of 5 by
Ana76 from
Love TurboTax
Love that it is extremely easy to use so that anyone can feel comfortable doing their own taxes without needing to go to a tax professional
Date published: 2022-04-18
Rated 5 out of 5 by
billiam420 from
turbo is the best
yes i like, it was the best like seriuosly i would do it again
All TurboTax® Offerings Reviews - Page 7638
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AlexK13 from
Only slightly above average
I have been using TurboTax for a number of years now, mainly because it carries over the info from past years and makes it a little more convenient to use. It also happens to handle my tax situation better than the competitors. However, it has shortcomings which remain unaddressed year after year. Navigating "step-by-step" is painful, especially if you have to go back to a particular spot to revisit a number. There is no in-cell calculation - would be even better if it allowed mini-worksheets, and annotated bookmarks for the areas to re-check. Printing should allow optimization for double-sided printers, such that multi-page forms print double-sided, and single-page forms print to start on the new sheet - this would make it easier to print paper returns. TT used to allow one state filing for free with the software purchase, but no longer - in addition to paying $100 for TT, I have to shell out additional $25 to e-file state return. I will certainly be looking at alternatives next year.
Date published: 2022-04-18
Rated 4 out of 5 by
ac1999 from
TurboTax is helpful
It has its pros and cons. Pros- easier time doing my own taxes cons- didn't inform me about when I'd be able to finally submit my taxes because of something congress passed blah blah blah. Also it seems like fees have been raised this year? I don't remember being charged as much last time.
Date published: 2022-04-18
Rated 1 out of 5 by
Marraz from
Super hard to use
Does not explain in detail what the steps are or what certain information means.
Date published: 2022-04-18
Rated 4 out of 5 by
Joyupnorth from
Turbotax review
Used for more years than I can remember. Never had a problem, but I have also been a professional tax preparer in the past, so I know what my return should look like, or what I want it to look like. Ya'll try to sell too many things I do not want or need.
Date published: 2022-04-18
Rated 5 out of 5 by
Luis 70 from
Fantastic product
Easy to use. Walks me through everything. Can go back and correct.
Date published: 2022-04-18
Rated 5 out of 5 by
robt7hou from
Good
Went through alot but got through it, Needs some what of improvement
Date published: 2022-04-18
Rated 5 out of 5 by
LoloNLola from
TurboTax is Awesome!!!
TurboTax is easy to use and professional help is an option if needs assistance.
Date published: 2022-04-18
Rated 5 out of 5 by
yellowhummingbird from
EVERY YEAR THEY HAVE ME COVERED
AWESOME PRODUCT, very easy to read, follow, and fill in. With understandable explainWHY after everything enter, then calculated! PLUS, MARY the CPA that help me input things like the W2-G area was very helpful.
Date published: 2022-04-18
Rated 5 out of 5 by
Ana76 from
Love TurboTax
Love that it is extremely easy to use so that anyone can feel comfortable doing their own taxes without needing to go to a tax professional
Date published: 2022-04-18
Rated 5 out of 5 by
billiam420 from
turbo is the best
yes i like, it was the best like seriuosly i would do it again
All TurboTax® Offerings Reviews - Page 7638
Date published: 2022-04-18