TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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Rated 4 out of 5 by
JohnR511 from
Let the computer do the work
Things went smoothly for me. I stumbled with the 1099DIV where it asks about dividends earned by state. My 1099DIV's from Vanguard and Raymond James list percent by state and there can be 50+ states listed. Seems like you could do the math for me. I was also confused by the Federal Govt Dividends which was likewise reported as a percent on the 1099. Why not have your software do the math?
Date published: 2023-03-04
Rated 4 out of 5 by
JWW33 from
Turbo tax is easier than paper and pencil
Everything went well. I dont understand why I didn't get a foreign tax credit as I did in prior years. It's easier to enter financial data myself. The account numbers and two factor ID takes too much time. Wish that could be simplified. Also, the T&C for this review are a bit much!
Date published: 2023-03-04
Rated 5 out of 5 by
TSavInCO from
get 'er done!
Thanks to TurboTax I have taken back doing my own taxes and saved oodles of $$. The work is in gathering the documentation and knowing what can be deducted and what should be included. The help is a huge help, MAX coverage adds peace of mind and if I want someone else to do them, I still can - for WAY less $.
Date published: 2023-03-04
Rated 5 out of 5 by
ga old lady from
turbo Tax is an excellent program
Talked with 2 people, 1st one was Ken who helped me review my taxes, answered all my many questions and put me at ease. Then the bank was blocking my using my charge card, found out this problem after I hung up with Ken. He suggested I call bank. Anyway, I called back after and got Jacqueline and she was extremely patient and helpful also.
Date published: 2023-03-04
Rated 4 out of 5 by
ShazzerAZ from
Simple to use
I am a long time H&R Block user but decided to try TurboTax this year. It was easy to navigate, and I find the cartoon graphics annoying and unprofessional.
Date published: 2023-03-04
Rated 5 out of 5 by
MK661 from
Super easy to use - very intuitive
Super easy to use - very intuitive- live help is available every step of the way.
Date published: 2023-03-04
Rated 2 out of 5 by
Jenn M 583 from
Fees for days.
Turbo tax makes it fairly easy to file your taxes, but if you literally have ANYTHING other than just a W2, then they are going to tack on fees like crazy. Who only has a W2 and nothing else? That is ridiculous. I just wish they were more upfront with their fees and not try to sneak them on there. Oh, and if you have them take it out of your refund then they add another fee just to do that.
Date published: 2023-03-04
Rated 5 out of 5 by
jimtherep from
love it
easy to use. Very intuitive. I had John review my return. He was excellent to work with.
Date published: 2023-03-04
Rated 5 out of 5 by
Kand M from
Best tax service by far
I've used H and R block for years and this year there was a form that was not available so i had to use Turbotax. I should've used Turbotax years ago. This tax service found ways to get more money back than H and R block did.
Date published: 2023-03-04
Rated 4 out of 5 by
JDBbeb from
2022bakertaxes
Harder then previously completed. Could not sign in with previous information.
All TurboTax® Offerings Reviews - Page 7637
Date published: 2023-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
JohnR511 from
Let the computer do the work
Things went smoothly for me. I stumbled with the 1099DIV where it asks about dividends earned by state. My 1099DIV's from Vanguard and Raymond James list percent by state and there can be 50+ states listed. Seems like you could do the math for me. I was also confused by the Federal Govt Dividends which was likewise reported as a percent on the 1099. Why not have your software do the math?
Date published: 2023-03-04
Rated 4 out of 5 by
JWW33 from
Turbo tax is easier than paper and pencil
Everything went well. I dont understand why I didn't get a foreign tax credit as I did in prior years. It's easier to enter financial data myself. The account numbers and two factor ID takes too much time. Wish that could be simplified. Also, the T&C for this review are a bit much!
Date published: 2023-03-04
Rated 5 out of 5 by
TSavInCO from
get 'er done!
Thanks to TurboTax I have taken back doing my own taxes and saved oodles of $$. The work is in gathering the documentation and knowing what can be deducted and what should be included. The help is a huge help, MAX coverage adds peace of mind and if I want someone else to do them, I still can - for WAY less $.
Date published: 2023-03-04
Rated 5 out of 5 by
ga old lady from
turbo Tax is an excellent program
Talked with 2 people, 1st one was Ken who helped me review my taxes, answered all my many questions and put me at ease. Then the bank was blocking my using my charge card, found out this problem after I hung up with Ken. He suggested I call bank. Anyway, I called back after and got Jacqueline and she was extremely patient and helpful also.
Date published: 2023-03-04
Rated 4 out of 5 by
ShazzerAZ from
Simple to use
I am a long time H&R Block user but decided to try TurboTax this year. It was easy to navigate, and I find the cartoon graphics annoying and unprofessional.
Date published: 2023-03-04
Rated 5 out of 5 by
MK661 from
Super easy to use - very intuitive
Super easy to use - very intuitive- live help is available every step of the way.
Date published: 2023-03-04
Rated 2 out of 5 by
Jenn M 583 from
Fees for days.
Turbo tax makes it fairly easy to file your taxes, but if you literally have ANYTHING other than just a W2, then they are going to tack on fees like crazy. Who only has a W2 and nothing else? That is ridiculous. I just wish they were more upfront with their fees and not try to sneak them on there. Oh, and if you have them take it out of your refund then they add another fee just to do that.
Date published: 2023-03-04
Rated 5 out of 5 by
jimtherep from
love it
easy to use. Very intuitive. I had John review my return. He was excellent to work with.
Date published: 2023-03-04
Rated 5 out of 5 by
Kand M from
Best tax service by far
I've used H and R block for years and this year there was a form that was not available so i had to use Turbotax. I should've used Turbotax years ago. This tax service found ways to get more money back than H and R block did.
Date published: 2023-03-04
Rated 4 out of 5 by
JDBbeb from
2022bakertaxes
Harder then previously completed. Could not sign in with previous information.
All TurboTax® Offerings Reviews - Page 7637
Date published: 2023-03-04