TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Hard to use. Why do you have to go through your entire life from the current date to the day you were born backwards in order to get your date of birth just doesn't make sense to me you should be able to just type it in would be so much more convenient.
Date published: 2022-03-26
Rated 3 out of 5 by from Too expensive It took to long and I think I could of got a bigger refund
Date published: 2022-03-26
Rated 1 out of 5 by from Depends on Your Tax Filer I initially thought this would be a convenient way to submit our taxes with the aid of a tax professional. This ended up being significantly more work than any prior year of doing my taxes on TurboTax by myself. It took over a month of back and forth what would normally take me two days to complete on my own. I had to field multiple calls while on vacation. Our tax professional had some personal issues going on that made my tax return a non-priority and deadlines to be finished went by time and time again. We called twice asking for a different tax professional, but our request was never honored. I will definitely not be using this service again next tax season.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo Tax is good, but... It guides and prepares tax forms well but it does not tell me how to resolve my irs efiling rejection. I have had this problem for 3 years now and only been able to submit a paper return.
Date published: 2022-03-26
Rated 5 out of 5 by from 2021 Tax rEview Easy to use.....experienced help at you finger tips. Very through program.
Date published: 2022-03-26
Rated 5 out of 5 by from Easiest and best for personal tax preparation !! Have used Turbo Tax for over 15 years...and have not been disappointed with the ease and concise explanations to my tax questions
Date published: 2022-03-26
Rated 5 out of 5 by from Love Terbo tax It walks you through the whole process. picks the forms for you to use.
Date published: 2022-03-26
Rated 3 out of 5 by from Great product, but for the constant up-selling. A very minor amount of income on a 1099-NEC caused me to have to file with the turbo-tax self-employed version which was considerably more money.
Date published: 2022-03-26
Rated 5 out of 5 by from Great program. I have used TurboTax for 30-40 years. Must be good, as I keep buying it.
Date published: 2022-03-26
Rated 1 out of 5 by from Turbo Faults! For the 3rd year in a row your garbage (sorry to hurt your virgin ears) system wouldn't accept my credit card to pay my state tax filing. THAT"S IT!! I'll find a different service next year. Your service is redundant and clucky as well.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 7635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Hard to use. Why do you have to go through your entire life from the current date to the day you were born backwards in order to get your date of birth just doesn't make sense to me you should be able to just type it in would be so much more convenient.
Date published: 2022-03-26
Rated 3 out of 5 by from Too expensive It took to long and I think I could of got a bigger refund
Date published: 2022-03-26
Rated 1 out of 5 by from Depends on Your Tax Filer I initially thought this would be a convenient way to submit our taxes with the aid of a tax professional. This ended up being significantly more work than any prior year of doing my taxes on TurboTax by myself. It took over a month of back and forth what would normally take me two days to complete on my own. I had to field multiple calls while on vacation. Our tax professional had some personal issues going on that made my tax return a non-priority and deadlines to be finished went by time and time again. We called twice asking for a different tax professional, but our request was never honored. I will definitely not be using this service again next tax season.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo Tax is good, but... It guides and prepares tax forms well but it does not tell me how to resolve my irs efiling rejection. I have had this problem for 3 years now and only been able to submit a paper return.
Date published: 2022-03-26
Rated 5 out of 5 by from 2021 Tax rEview Easy to use.....experienced help at you finger tips. Very through program.
Date published: 2022-03-26
Rated 5 out of 5 by from Easiest and best for personal tax preparation !! Have used Turbo Tax for over 15 years...and have not been disappointed with the ease and concise explanations to my tax questions
Date published: 2022-03-26
Rated 5 out of 5 by from Love Terbo tax It walks you through the whole process. picks the forms for you to use.
Date published: 2022-03-26
Rated 3 out of 5 by from Great product, but for the constant up-selling. A very minor amount of income on a 1099-NEC caused me to have to file with the turbo-tax self-employed version which was considerably more money.
Date published: 2022-03-26
Rated 5 out of 5 by from Great program. I have used TurboTax for 30-40 years. Must be good, as I keep buying it.
Date published: 2022-03-26
Rated 1 out of 5 by from Turbo Faults! For the 3rd year in a row your garbage (sorry to hurt your virgin ears) system wouldn't accept my credit card to pay my state tax filing. THAT"S IT!! I'll find a different service next year. Your service is redundant and clucky as well.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 7635