TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is fabulous! Great experience, easy to understand step-by-step instructions.
Date published: 2021-03-08
Rated 4 out of 5 by from Very easy to read Very easy to read clear instructions. Understandable
Date published: 2021-03-08
Rated 1 out of 5 by from So frustrating Had a very difficult time with the program this year. I have used this program in the past with no problem but this year was much different. I would have retuned the entire thing if I could have done so ( or burned it at one point). It is also supposed to come with a free state return but I had to pay for the state filing. I was too tired by the time I finished to protest which may be part of Turbotax's plan. Will NOT be buying next year.
Date published: 2021-03-08
Rated 2 out of 5 by from works well, Nickle and dime you tactics for some reason they have to charge you an extra $40 to pay your fees via your return, and for crypto currency you need to buy the cointracker service that turbotax is partnered with...another $199. it worked but I felt like I was bullied to buy their partners product because turbo tax doesnt accept standard CVS files. felt like some used car salesman tactics
Date published: 2021-03-08
Rated 3 out of 5 by from Getting WOrse I have used Turbo Tax for 10 + years, it is not as good as it used to be. Too much marketing and other crap. Difficult to navigate and correct information
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Quick & Easy I love how most of my info is saved from year to year - making my file process shorter when I do sit down to file my taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from Step by step Very easy and helpful instructions to guide you to getting a refund that you need
Date published: 2021-03-08
Rated 5 out of 5 by from Best way to do your taxes We been doing our taxes using turbotax for many years and we are very satisfied, Good Job !!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is a blessing. It is easy to use and it is free .. It is also quick and fast and has all information that anyone would need to get thru this process .
Date published: 2021-03-08
Rated 4 out of 5 by from Needs Work I found the search section very confusing. I put in a question and what pops up is not even close to the problem I'm having. I have been using TurboTax for 20 years but this time there were a real lack of answers..
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7626
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is fabulous! Great experience, easy to understand step-by-step instructions.
Date published: 2021-03-08
Rated 4 out of 5 by from Very easy to read Very easy to read clear instructions. Understandable
Date published: 2021-03-08
Rated 1 out of 5 by from So frustrating Had a very difficult time with the program this year. I have used this program in the past with no problem but this year was much different. I would have retuned the entire thing if I could have done so ( or burned it at one point). It is also supposed to come with a free state return but I had to pay for the state filing. I was too tired by the time I finished to protest which may be part of Turbotax's plan. Will NOT be buying next year.
Date published: 2021-03-08
Rated 2 out of 5 by from works well, Nickle and dime you tactics for some reason they have to charge you an extra $40 to pay your fees via your return, and for crypto currency you need to buy the cointracker service that turbotax is partnered with...another $199. it worked but I felt like I was bullied to buy their partners product because turbo tax doesnt accept standard CVS files. felt like some used car salesman tactics
Date published: 2021-03-08
Rated 3 out of 5 by from Getting WOrse I have used Turbo Tax for 10 + years, it is not as good as it used to be. Too much marketing and other crap. Difficult to navigate and correct information
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is Quick & Easy I love how most of my info is saved from year to year - making my file process shorter when I do sit down to file my taxes.
Date published: 2021-03-08
Rated 5 out of 5 by from Step by step Very easy and helpful instructions to guide you to getting a refund that you need
Date published: 2021-03-08
Rated 5 out of 5 by from Best way to do your taxes We been doing our taxes using turbotax for many years and we are very satisfied, Good Job !!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is a blessing. It is easy to use and it is free .. It is also quick and fast and has all information that anyone would need to get thru this process .
Date published: 2021-03-08
Rated 4 out of 5 by from Needs Work I found the search section very confusing. I put in a question and what pops up is not even close to the problem I'm having. I have been using TurboTax for 20 years but this time there were a real lack of answers..
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7626