TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from very disappointed. it did not prompt me to put in mortgage interest and retirement income. I had to search it out. when i tried to put in the mortgage interest, it stated that form 1098 was not ready. also did not allow entering 1095-C statement. very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple very easy and simple to follow. the tax specialists i spoke to were nice and very thorough. made sure everything was correct before letting me go
Date published: 2022-04-18
Rated 1 out of 5 by from Exact Same Problem This Year, 2021 As I had in 202 I have been using more than 25 years. I had my first less than stellar TT in 2020. It took several 3+ hour phone calls to install TT Premiere 2020. Each time install would work until it crashed. Then it would get up to the TT splash & return the desktop. After several tech calls later, I finally got to the end after 10+ hours on the phone with tech support. In 2022. I tried to open my 2020 return to get the AGI for electronic filing. Launch Splash -> no splash screen -> quit. I had to use the pdf to get my AGI 2021. Same exact problem. This year I tried to install TT 2021 Premiere. Same problem. I switched to my Windows 10 Lenovo laptop. Installed fine. Then TT 2021 complained the file for the 2020 import was corrupted. Gave up on the import. Finished my return. Installed an update & when TT 2021 relaunched it said the 2021 file was corrupted. Re-did my taxes, filed. What a nightmare! I will have to consider another solution next year. I tried H & R Block. It was terrible
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax asks all the pertinent questions regarding my situation. It is fast and easy and much more affordable than the guy I was paying $1300 to! The Turbo Tax Live Expert was a huge help!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is very good Linking Crypto wallets are limited. I would like to see Turbo Tax accept multiple formats for cvs files or work with all crypto exchanges and agree on a simple format standard.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awsome Very easy to use, when I have a question it is easily asnwered.
Date published: 2022-04-18
Rated 5 out of 5 by from it aight I had a decent enough time but I still had to do taxes.
Date published: 2022-04-18
Rated 4 out of 5 by from Independent Contractor - Rideshare - self it wasn't bad for self emp. the constant need to update info is a little confusing
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome!!! Been using this service for over a decade. i love the ease of use and the price isn't bad.
Date published: 2022-04-18
Rated 3 out of 5 by from The Tax Expert is awsome What should have been an easy tax return fell into the frustration pit. Your Tax Expert threw me a rope and all was well.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7622
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from very disappointed. it did not prompt me to put in mortgage interest and retirement income. I had to search it out. when i tried to put in the mortgage interest, it stated that form 1098 was not ready. also did not allow entering 1095-C statement. very disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple very easy and simple to follow. the tax specialists i spoke to were nice and very thorough. made sure everything was correct before letting me go
Date published: 2022-04-18
Rated 1 out of 5 by from Exact Same Problem This Year, 2021 As I had in 202 I have been using more than 25 years. I had my first less than stellar TT in 2020. It took several 3+ hour phone calls to install TT Premiere 2020. Each time install would work until it crashed. Then it would get up to the TT splash & return the desktop. After several tech calls later, I finally got to the end after 10+ hours on the phone with tech support. In 2022. I tried to open my 2020 return to get the AGI for electronic filing. Launch Splash -> no splash screen -> quit. I had to use the pdf to get my AGI 2021. Same exact problem. This year I tried to install TT 2021 Premiere. Same problem. I switched to my Windows 10 Lenovo laptop. Installed fine. Then TT 2021 complained the file for the 2020 import was corrupted. Gave up on the import. Finished my return. Installed an update & when TT 2021 relaunched it said the 2021 file was corrupted. Re-did my taxes, filed. What a nightmare! I will have to consider another solution next year. I tried H & R Block. It was terrible
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax asks all the pertinent questions regarding my situation. It is fast and easy and much more affordable than the guy I was paying $1300 to! The Turbo Tax Live Expert was a huge help!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is very good Linking Crypto wallets are limited. I would like to see Turbo Tax accept multiple formats for cvs files or work with all crypto exchanges and agree on a simple format standard.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awsome Very easy to use, when I have a question it is easily asnwered.
Date published: 2022-04-18
Rated 5 out of 5 by from it aight I had a decent enough time but I still had to do taxes.
Date published: 2022-04-18
Rated 4 out of 5 by from Independent Contractor - Rideshare - self it wasn't bad for self emp. the constant need to update info is a little confusing
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome!!! Been using this service for over a decade. i love the ease of use and the price isn't bad.
Date published: 2022-04-18
Rated 3 out of 5 by from The Tax Expert is awsome What should have been an easy tax return fell into the frustration pit. Your Tax Expert threw me a rope and all was well.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7622