TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Awesome Thank you for everything you helped me get what I needed
Date published: 2021-03-08
Rated 3 out of 5 by from Turbo tax can be improved Why do you put the buttons below the viewing area of the screen, it forces users to move up and down the screen
Date published: 2021-03-08
Rated 5 out of 5 by from This program hands down THE BEST Absolutely perfect program so straightforward . I always stressed about filing , not knowing if I would answer questions right / wrong / incorrect ... Turbo Tax makes messing up 98% impossible ....
Date published: 2021-03-08
Rated 5 out of 5 by from My first time filing with Turbo Tax in 12 years I like the on-line format and the logical sequencing of questions and input boxes. I was overseas on an expatriate assignment and the company retained a competitor firm for tax filing. Their logic was not as smooth.
Date published: 2021-03-08
Rated 2 out of 5 by from Issues found in online I had issues with the online version on TurboTax. I discussed with a Turbo Tax person for 2 hours one evening. It was decided that there was a glitch and I would need to have the product sent to my laptop. We did that and I paid $50, a discount price due to the initial error, for up to 4 Federal returns and 1 state return. I just decided to finish the e-mail today and as a got to the end I was directed to pay an additional $25 for the state tax e-file. So there was no discount at all. I'm very disappointed that I couldn't use the online version and to then be charged more.
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is easy Turbo tax was easy to follow helpful examples and customer support
Date published: 2021-03-08
Rated 3 out of 5 by from Disappointing Pay 45 bucks for each state and then you can only file 3 of them costing additional 25 each.
Date published: 2021-03-08
Rated 4 out of 5 by from EASY SEEMED TO WORK FINE I thought it would be harder ..
Date published: 2021-03-08
Rated 5 out of 5 by from Turbotax is greatfar this is my first filing taxes on my own; turbox is a great help to file taxes
Date published: 2021-03-08
Rated 2 out of 5 by from Poor quality product Online version did not work. Walk through on downloaded version was unclear. Needs improvement.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7620
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Awesome Thank you for everything you helped me get what I needed
Date published: 2021-03-08
Rated 3 out of 5 by from Turbo tax can be improved Why do you put the buttons below the viewing area of the screen, it forces users to move up and down the screen
Date published: 2021-03-08
Rated 5 out of 5 by from This program hands down THE BEST Absolutely perfect program so straightforward . I always stressed about filing , not knowing if I would answer questions right / wrong / incorrect ... Turbo Tax makes messing up 98% impossible ....
Date published: 2021-03-08
Rated 5 out of 5 by from My first time filing with Turbo Tax in 12 years I like the on-line format and the logical sequencing of questions and input boxes. I was overseas on an expatriate assignment and the company retained a competitor firm for tax filing. Their logic was not as smooth.
Date published: 2021-03-08
Rated 2 out of 5 by from Issues found in online I had issues with the online version on TurboTax. I discussed with a Turbo Tax person for 2 hours one evening. It was decided that there was a glitch and I would need to have the product sent to my laptop. We did that and I paid $50, a discount price due to the initial error, for up to 4 Federal returns and 1 state return. I just decided to finish the e-mail today and as a got to the end I was directed to pay an additional $25 for the state tax e-file. So there was no discount at all. I'm very disappointed that I couldn't use the online version and to then be charged more.
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is easy Turbo tax was easy to follow helpful examples and customer support
Date published: 2021-03-08
Rated 3 out of 5 by from Disappointing Pay 45 bucks for each state and then you can only file 3 of them costing additional 25 each.
Date published: 2021-03-08
Rated 4 out of 5 by from EASY SEEMED TO WORK FINE I thought it would be harder ..
Date published: 2021-03-08
Rated 5 out of 5 by from Turbotax is greatfar this is my first filing taxes on my own; turbox is a great help to file taxes
Date published: 2021-03-08
Rated 2 out of 5 by from Poor quality product Online version did not work. Walk through on downloaded version was unclear. Needs improvement.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7620