TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It was very useful and easy to navigate. My experience with turbotax was great! it was easy to navigate and very stress free which was helpful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax...Again! I don't have many investments, so using TurboTax has been easy. This year I have a couple of withdrawals...sad year as my Mom passed, so I have to do the Inheritance withdrawal. So I invested in the Audit Defense, just in case. First time using it, so we will see how it works. I've been audited so many times in Kalifornia at this point I think it's an investment. I hope I don't need it...but just in case I forgot to check a box or typo'd something, I think $45 is good insurance.
Date published: 2022-04-17
Rated 5 out of 5 by from Fantastic! Good experience!! Will definitely use Turbo Tax again!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool I have used Turbo Tax for 25 years and it has served me well...
Date published: 2022-04-17
Rated 3 out of 5 by from Dealing with RSU is very confusing on Turbotax The RSU questionaries needs to be improved. As it is right now it is very confusing. When the RSU are vested, part of them get automatically sold for tax reasons while the remainder gets sold later by the owner. So when this happens it shows up as 2 transactions in the 1099-B. Turbotax does not link these two transactions together to be processed together to get the adjusted cost basis. We have to manually split the shares withheld which is very confusing and many turbotax pros helpers aren't familiar. Furthermore, the Total Shares Vested are also supposed to be split between the transactions in Turbotax's example but doing so, the adjusted cost basis will not come out correctly so this needs to be fixed for future turbotax revisions.
Date published: 2022-04-17
Rated 4 out of 5 by from No Issues I have used this product for years and will continue to use it.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo tax is Still The Same Again, this year I tried to file electronically with Turbo Tax. Again my State and Federal returns were denied. After correcting both return as instructed both of my returns were, again denied.
Date published: 2022-04-17
Rated 5 out of 5 by from Was quick and easy, needed no help................ very quick and easy needed no help. Answered all questions.
Date published: 2022-04-17
Rated 2 out of 5 by from Meh Secret charges to e-file and to get the 'maximum refund', so I ended up spending $100 instead of 50.
Date published: 2022-04-17
Rated 5 out of 5 by from Just Filed In Time I use Turbo Tax each year and will continue to do so in the future.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 7620
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was very useful and easy to navigate. My experience with turbotax was great! it was easy to navigate and very stress free which was helpful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax...Again! I don't have many investments, so using TurboTax has been easy. This year I have a couple of withdrawals...sad year as my Mom passed, so I have to do the Inheritance withdrawal. So I invested in the Audit Defense, just in case. First time using it, so we will see how it works. I've been audited so many times in Kalifornia at this point I think it's an investment. I hope I don't need it...but just in case I forgot to check a box or typo'd something, I think $45 is good insurance.
Date published: 2022-04-17
Rated 5 out of 5 by from Fantastic! Good experience!! Will definitely use Turbo Tax again!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool I have used Turbo Tax for 25 years and it has served me well...
Date published: 2022-04-17
Rated 3 out of 5 by from Dealing with RSU is very confusing on Turbotax The RSU questionaries needs to be improved. As it is right now it is very confusing. When the RSU are vested, part of them get automatically sold for tax reasons while the remainder gets sold later by the owner. So when this happens it shows up as 2 transactions in the 1099-B. Turbotax does not link these two transactions together to be processed together to get the adjusted cost basis. We have to manually split the shares withheld which is very confusing and many turbotax pros helpers aren't familiar. Furthermore, the Total Shares Vested are also supposed to be split between the transactions in Turbotax's example but doing so, the adjusted cost basis will not come out correctly so this needs to be fixed for future turbotax revisions.
Date published: 2022-04-17
Rated 4 out of 5 by from No Issues I have used this product for years and will continue to use it.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo tax is Still The Same Again, this year I tried to file electronically with Turbo Tax. Again my State and Federal returns were denied. After correcting both return as instructed both of my returns were, again denied.
Date published: 2022-04-17
Rated 5 out of 5 by from Was quick and easy, needed no help................ very quick and easy needed no help. Answered all questions.
Date published: 2022-04-17
Rated 2 out of 5 by from Meh Secret charges to e-file and to get the 'maximum refund', so I ended up spending $100 instead of 50.
Date published: 2022-04-17
Rated 5 out of 5 by from Just Filed In Time I use Turbo Tax each year and will continue to do so in the future.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 7620