TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from tTurbo tax is easy for this elderly widow. I have used this service for years! and I will use it again,
Date published: 2021-03-06
Rated 5 out of 5 by from Excellent - Quick and Easy No problem - 1 step at a time completed in about an hour.
Date published: 2021-03-06
Rated 5 out of 5 by from Great app! Turbo is awesome I had no challenges using their for e file of my tax return.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Went smooth except for issue not knowing I needed a ip pin number.
Date published: 2021-03-06
Rated 5 out of 5 by from so easy and accurate always so easy and accurate and simple to understand. I especially liked the links I could click to learn more detailed information on every topic at every step
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is a great way to file taxes. Easy to use and expert help is available and easy to access.
Date published: 2021-03-06
Rated 5 out of 5 by from always great to use I have used Turbo Tax for over 20 years. It is always easy to utilize and helps me to be sure my taxes are done correctly
Date published: 2021-03-06
Rated 3 out of 5 by from Unhappy :( I had purchased turbotax from Costco instead of just purchasing online like I did last year. Following instructions I was UNABLE to locate how to install my license code. So, I went ahead and completed my information and figured the system would allow me to enter my prepaid information at the Payment Section. No. Was not an option. I called and left my number with customer service. Said it would be 15-20 minutes. Nothing. Finally tackled it again this morning and was able to set it up with my pre-purchased product. Only problem? Everything I had previously entered was lost. It also did not import my tax information as before. I was basically left to start from scratch and enter everything as if I were a brand new customer. A couple times it automatically logged me off in the middle of completing my returns and when I logged back in it "forgot" that I had prepaid and wanted me to pay AGAIN. Not happy. I have had great success with your product for many years, but not for 2020.
Date published: 2021-03-06
Rated 5 out of 5 by from TURBOTAX is awesome So easy.I was able to input all information needed in a jiffy.
Date published: 2021-03-06
Rated 4 out of 5 by from Quite intuitive, Great date and meeting set though Quite intuitive, Great date and meeting set though haven't yet determined if the service is worth the price in terms of value
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from tTurbo tax is easy for this elderly widow. I have used this service for years! and I will use it again,
Date published: 2021-03-06
Rated 5 out of 5 by from Excellent - Quick and Easy No problem - 1 step at a time completed in about an hour.
Date published: 2021-03-06
Rated 5 out of 5 by from Great app! Turbo is awesome I had no challenges using their for e file of my tax return.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Went smooth except for issue not knowing I needed a ip pin number.
Date published: 2021-03-06
Rated 5 out of 5 by from so easy and accurate always so easy and accurate and simple to understand. I especially liked the links I could click to learn more detailed information on every topic at every step
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is a great way to file taxes. Easy to use and expert help is available and easy to access.
Date published: 2021-03-06
Rated 5 out of 5 by from always great to use I have used Turbo Tax for over 20 years. It is always easy to utilize and helps me to be sure my taxes are done correctly
Date published: 2021-03-06
Rated 3 out of 5 by from Unhappy :( I had purchased turbotax from Costco instead of just purchasing online like I did last year. Following instructions I was UNABLE to locate how to install my license code. So, I went ahead and completed my information and figured the system would allow me to enter my prepaid information at the Payment Section. No. Was not an option. I called and left my number with customer service. Said it would be 15-20 minutes. Nothing. Finally tackled it again this morning and was able to set it up with my pre-purchased product. Only problem? Everything I had previously entered was lost. It also did not import my tax information as before. I was basically left to start from scratch and enter everything as if I were a brand new customer. A couple times it automatically logged me off in the middle of completing my returns and when I logged back in it "forgot" that I had prepaid and wanted me to pay AGAIN. Not happy. I have had great success with your product for many years, but not for 2020.
Date published: 2021-03-06
Rated 5 out of 5 by from TURBOTAX is awesome So easy.I was able to input all information needed in a jiffy.
Date published: 2021-03-06
Rated 4 out of 5 by from Quite intuitive, Great date and meeting set though Quite intuitive, Great date and meeting set though haven't yet determined if the service is worth the price in terms of value
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7618