TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from easy and fast The software was easy to use. It was quick and easy.
Date published: 2023-03-04
Rated 5 out of 5 by from TurboTax is quick and easy Second year using TurboTax and I have no complaints. makes doing taxes as stress-free as doing taxes can be.
Date published: 2023-03-04
Rated 4 out of 5 by from Great Platform, Minor issues. I've been using turbotax for years. It seems as if I feel like I can do other people's taxes. It is semi-userfriendly for someone's first time. For me, it was a breeze other than when you need to make corrections, I feel like it should be highlighted and I dont need to scroll down every page to find where I need to make the correction. Should have options to take me back to the specific page to edit mistakes or make adjustments. Otherwise, it is a great platform and I reccomend it to all my soldiers, friends, and family in Hawai'i.
Date published: 2023-03-04
Rated 5 out of 5 by from TURBO TAX HAS BEEN GREEEEAT!!! wow i dont know what took longer, doing the return or confirming i was confirming and finally. Thanks Turbo Tax for everything and i hope that i am done for the year now
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax was helpful! The process is very user friendly and helpful. I really enjoyed the step-by-step guidance throughout the process. It made my doing my taxes more smooth.
Date published: 2023-03-04
Rated 5 out of 5 by from Wonderful way to fit Taxes into my schedule! Turbo Tax helps me and my husband manage to file taxes when it is convenient for us. That is the most important thing to us, after accuracy in filing.
Date published: 2023-03-04
Rated 5 out of 5 by from Easy and re-assuring The help information throughout the process really helped my confidence as I entered the data from dozens of tax documents.
Date published: 2023-03-04
Rated 5 out of 5 by from An Easy Product to Use I like the support of uploading a W-2 form copy, in PDF or JPG format, to TurboTax for extraction of the data from the form. TurboTax need to provide that support for many other tax forms like our 1099-R tax form also. It would save so much entry time and eliminate input errors.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbotax is awesome Very helpful ! Offers alot of life saving advice .
Date published: 2023-03-04
Rated 1 out of 5 by from Very dissapointed I had a very poor experience with turbo tax this year. I have used turbo tax the past two years for my tax return, and the fee and charges this year is outrageous. I had to pay $120 just to file my taxes this year. I can understand the state law, and having to pay $59 for state, but I had to pay for federal because it was a complex return? The only reason it was a complex return was due to my HSA account. Which is ridiculous. I had to type in a certain amount and verify my husband did not use this account as well. How is this complex. Very dissapointed and will take my taxes else where next year if all possible.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7617
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy and fast The software was easy to use. It was quick and easy.
Date published: 2023-03-04
Rated 5 out of 5 by from TurboTax is quick and easy Second year using TurboTax and I have no complaints. makes doing taxes as stress-free as doing taxes can be.
Date published: 2023-03-04
Rated 4 out of 5 by from Great Platform, Minor issues. I've been using turbotax for years. It seems as if I feel like I can do other people's taxes. It is semi-userfriendly for someone's first time. For me, it was a breeze other than when you need to make corrections, I feel like it should be highlighted and I dont need to scroll down every page to find where I need to make the correction. Should have options to take me back to the specific page to edit mistakes or make adjustments. Otherwise, it is a great platform and I reccomend it to all my soldiers, friends, and family in Hawai'i.
Date published: 2023-03-04
Rated 5 out of 5 by from TURBO TAX HAS BEEN GREEEEAT!!! wow i dont know what took longer, doing the return or confirming i was confirming and finally. Thanks Turbo Tax for everything and i hope that i am done for the year now
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax was helpful! The process is very user friendly and helpful. I really enjoyed the step-by-step guidance throughout the process. It made my doing my taxes more smooth.
Date published: 2023-03-04
Rated 5 out of 5 by from Wonderful way to fit Taxes into my schedule! Turbo Tax helps me and my husband manage to file taxes when it is convenient for us. That is the most important thing to us, after accuracy in filing.
Date published: 2023-03-04
Rated 5 out of 5 by from Easy and re-assuring The help information throughout the process really helped my confidence as I entered the data from dozens of tax documents.
Date published: 2023-03-04
Rated 5 out of 5 by from An Easy Product to Use I like the support of uploading a W-2 form copy, in PDF or JPG format, to TurboTax for extraction of the data from the form. TurboTax need to provide that support for many other tax forms like our 1099-R tax form also. It would save so much entry time and eliminate input errors.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbotax is awesome Very helpful ! Offers alot of life saving advice .
Date published: 2023-03-04
Rated 1 out of 5 by from Very dissapointed I had a very poor experience with turbo tax this year. I have used turbo tax the past two years for my tax return, and the fee and charges this year is outrageous. I had to pay $120 just to file my taxes this year. I can understand the state law, and having to pay $59 for state, but I had to pay for federal because it was a complex return? The only reason it was a complex return was due to my HSA account. Which is ridiculous. I had to type in a certain amount and verify my husband did not use this account as well. How is this complex. Very dissapointed and will take my taxes else where next year if all possible.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7617