TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
steveinlynchburgva from
Turbotax is great
Simple and easy. it worked as it was supposed to. Love it
Date published: 2022-03-19
Rated 5 out of 5 by
rjones1698 from
Very satisfied with TurboTax
The TurboTax Live expert I worked with was very professional and quick to answer any questions I had. This definitely helped make filing my taxes easier and less stressful, and I 100% recommend this service.
Date published: 2022-03-19
Rated 5 out of 5 by
Tori Jean from
Very nice software for self preparers
It was very nice and easy to complete my taxes and file. Turbo tax walked me thru errors and help me correct my mistakes. Highly recommend.
Date published: 2022-03-19
Rated 5 out of 5 by
takohl from
luv it
luv it, works guud, like it worked guud last annum
Date published: 2022-03-19
Rated 3 out of 5 by
AnonymousCoward2022 from
Used for Estate Taxes
I would recommend this to anyone filing an estate return BUT...I think Turbotax has more work to do on making this a little easier. The taxes owed figure is not calculated as you go, which would be helpful. Also, I found the step by step did not cover everything in the forms so I had to go back a second time to make sure there was nothing left out. This is more for businesses as opposed to estates but it does work and isn't that difficult thanks to the turbotax forums and google searches
Date published: 2022-03-19
Rated 3 out of 5 by
Lin 21 from
Calculating Recovery Rebate not well explained
Searched in many ways to see why turbotax changed my recovery rebate by over $600 when I added a little over $1500 in income.
Date published: 2022-03-19
Rated 5 out of 5 by
StaceyO from
Love this service
I love this new feature for simple returns to have someone prepare and file for you for free. It helped me take the burden of figuring out what to do with my taxes and I hope it continues so I can utilize it again. Thank you!
Date published: 2022-03-19
Rated 5 out of 5 by
Bhvgfyj7 from
Great Tax Expert
Helen was very prompt and let me know options and communicated.
Date published: 2022-03-19
Rated 5 out of 5 by
ZBelle15 from
Love TURBO
The live person feature help is so amazing Any confusions they help and clear!
Date published: 2022-03-19
Rated 3 out of 5 by
RayVanderWeele from
Did not help me file electronically
The system worked well. For several years I was not able to file electronically, and everything was perfect. Turbo Tax kept asking me to call IRS but that doesn't work these days.
All TurboTax® Offerings Reviews - Page 7617
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
steveinlynchburgva from
Turbotax is great
Simple and easy. it worked as it was supposed to. Love it
Date published: 2022-03-19
Rated 5 out of 5 by
rjones1698 from
Very satisfied with TurboTax
The TurboTax Live expert I worked with was very professional and quick to answer any questions I had. This definitely helped make filing my taxes easier and less stressful, and I 100% recommend this service.
Date published: 2022-03-19
Rated 5 out of 5 by
Tori Jean from
Very nice software for self preparers
It was very nice and easy to complete my taxes and file. Turbo tax walked me thru errors and help me correct my mistakes. Highly recommend.
Date published: 2022-03-19
Rated 5 out of 5 by
takohl from
luv it
luv it, works guud, like it worked guud last annum
Date published: 2022-03-19
Rated 3 out of 5 by
AnonymousCoward2022 from
Used for Estate Taxes
I would recommend this to anyone filing an estate return BUT...I think Turbotax has more work to do on making this a little easier. The taxes owed figure is not calculated as you go, which would be helpful. Also, I found the step by step did not cover everything in the forms so I had to go back a second time to make sure there was nothing left out. This is more for businesses as opposed to estates but it does work and isn't that difficult thanks to the turbotax forums and google searches
Date published: 2022-03-19
Rated 3 out of 5 by
Lin 21 from
Calculating Recovery Rebate not well explained
Searched in many ways to see why turbotax changed my recovery rebate by over $600 when I added a little over $1500 in income.
Date published: 2022-03-19
Rated 5 out of 5 by
StaceyO from
Love this service
I love this new feature for simple returns to have someone prepare and file for you for free. It helped me take the burden of figuring out what to do with my taxes and I hope it continues so I can utilize it again. Thank you!
Date published: 2022-03-19
Rated 5 out of 5 by
Bhvgfyj7 from
Great Tax Expert
Helen was very prompt and let me know options and communicated.
Date published: 2022-03-19
Rated 5 out of 5 by
ZBelle15 from
Love TURBO
The live person feature help is so amazing Any confusions they help and clear!
Date published: 2022-03-19
Rated 3 out of 5 by
RayVanderWeele from
Did not help me file electronically
The system worked well. For several years I was not able to file electronically, and everything was perfect. Turbo Tax kept asking me to call IRS but that doesn't work these days.
All TurboTax® Offerings Reviews - Page 7617
Date published: 2022-03-19