TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Complicated Process was complicated, kept requesting forms that I already checked as not required, customer service wouldn't respond to chat, product is severely overpriced
Date published: 2021-03-06
Rated 1 out of 5 by from NOT free and increased fees to file The fees have increased considerably and only giving the HIGHEST price option to file is a bit ridiculous. I very much hope to now use turbotax next year, I can't afford to file my taxes with your fees
Date published: 2021-03-06
Rated 4 out of 5 by from Charitable contribution is not complete for 2020 TurboTax help on the amount of charitable dollar contribution for 2020 (up to $300) is missing from your software.
Date published: 2021-03-06
Rated 3 out of 5 by from Disappointing I was surprised at the end where i had no other choice but to pay $50 to file my taxes together, or else I would have had to delete my state return. This should have been clear from the beginning. I don't plan on using Turbo Tax again. I don't like surprises.
Date published: 2021-03-06
Rated 5 out of 5 by from Online ease was straightforward and simple to follow, happy with the process
Date published: 2021-03-06
Rated 5 out of 5 by from SO EASY! That's it, all to say! SO EASY! That's it, all to say! Don't hesitate, just try it.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is great! I had problems filing and TT helped me file by mail!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax online is the easiest way to file taxes I file my return every year with Turbo Tax and it makes a complex job easy for me. I probably spent 2-3 hours this year on my taxes total.
Date published: 2021-03-06
Rated 5 out of 5 by from Really like Turbo Tax I've used Turbo tax for years. It's easy and quick
Date published: 2021-03-06
Rated 4 out of 5 by from turbo tax Everything went well...but I dont appreciate all of the fees that are added on. I pay for the the CD and I have to pay for several other entities!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Complicated Process was complicated, kept requesting forms that I already checked as not required, customer service wouldn't respond to chat, product is severely overpriced
Date published: 2021-03-06
Rated 1 out of 5 by from NOT free and increased fees to file The fees have increased considerably and only giving the HIGHEST price option to file is a bit ridiculous. I very much hope to now use turbotax next year, I can't afford to file my taxes with your fees
Date published: 2021-03-06
Rated 4 out of 5 by from Charitable contribution is not complete for 2020 TurboTax help on the amount of charitable dollar contribution for 2020 (up to $300) is missing from your software.
Date published: 2021-03-06
Rated 3 out of 5 by from Disappointing I was surprised at the end where i had no other choice but to pay $50 to file my taxes together, or else I would have had to delete my state return. This should have been clear from the beginning. I don't plan on using Turbo Tax again. I don't like surprises.
Date published: 2021-03-06
Rated 5 out of 5 by from Online ease was straightforward and simple to follow, happy with the process
Date published: 2021-03-06
Rated 5 out of 5 by from SO EASY! That's it, all to say! SO EASY! That's it, all to say! Don't hesitate, just try it.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is great! I had problems filing and TT helped me file by mail!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax online is the easiest way to file taxes I file my return every year with Turbo Tax and it makes a complex job easy for me. I probably spent 2-3 hours this year on my taxes total.
Date published: 2021-03-06
Rated 5 out of 5 by from Really like Turbo Tax I've used Turbo tax for years. It's easy and quick
Date published: 2021-03-06
Rated 4 out of 5 by from turbo tax Everything went well...but I dont appreciate all of the fees that are added on. I pay for the the CD and I have to pay for several other entities!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7615