TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is awesome!! I love how easy TurboTax makes filing my taxes. We have a small business and they make is super easy form me to file our taxes myself. No fuss and I love that I can speak to a live agent anytime.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax very helpful, as always. Have been very pleased with the ease of doing taxes with TurboTax. Have used them for many years and always amazed at the improvements in the program. Makes life much easier than dealing with the paper version of doing taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Too many menus, upsell screens, and too expensive! Taxes are still confusing, I hate that I have to click through so many menus and windows just to fill one simple line. Even the basic service is way too high of a price for what little it does to ease the stress of tax preparation. Every other page is upsell screens with even more useless overpriced offers. There is no reason for Fed and State taxes to be this convoluted, and even using TurboTax I'm left just as confused and feel like I still overpaid on my taxes and got ripped off.
Date published: 2023-04-18
Rated 2 out of 5 by from Not Like It Used to Be Turbo Tax used to be super user-friendly for a low price. After paying hundreds to use it this year, I wonder if it's even worth it. The program used to walk you through the entire process, step-by-step. Now they don't even explain everything. "Enter the amount in Box 11 from 2021 here". Hunh? I can remember when you didn't have to pay for the premium version to have all of that imported. I have an entire year to look for a good accountant, because this may be my last TT year.
Date published: 2023-04-18
Rated 5 out of 5 by from great I always enjoy tax season thanks to turbotax. Thank you very much
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience The process was easy and quick. I never have to reenter the prior year's personal information.
Date published: 2023-04-18
Rated 5 out of 5 by from Great last Minute Filing I had to get support with importing last years return and they were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Charles Lea Quick, Accurate and Simple. Should have started using Turbo Tax years ago.
Date published: 2023-04-18
Rated 4 out of 5 by from I've used Turbo tax for a long time. I like the process of walking through the tax form process with questions. It is mostly clear and easy to follow. Until you make an error of entry that confuses things and then you go back around for ages before finally figuring out what TurboTax doesn't like. I did find the list of tax forms under Tools and that was very helpful. I was asked too often if I wanted to upgrade. There is not a good way to fix and jump back to where you were. Excellent integration with State.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use awesome experience easy to use great support and explanations
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 762
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome!! I love how easy TurboTax makes filing my taxes. We have a small business and they make is super easy form me to file our taxes myself. No fuss and I love that I can speak to a live agent anytime.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax very helpful, as always. Have been very pleased with the ease of doing taxes with TurboTax. Have used them for many years and always amazed at the improvements in the program. Makes life much easier than dealing with the paper version of doing taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Too many menus, upsell screens, and too expensive! Taxes are still confusing, I hate that I have to click through so many menus and windows just to fill one simple line. Even the basic service is way too high of a price for what little it does to ease the stress of tax preparation. Every other page is upsell screens with even more useless overpriced offers. There is no reason for Fed and State taxes to be this convoluted, and even using TurboTax I'm left just as confused and feel like I still overpaid on my taxes and got ripped off.
Date published: 2023-04-18
Rated 2 out of 5 by from Not Like It Used to Be Turbo Tax used to be super user-friendly for a low price. After paying hundreds to use it this year, I wonder if it's even worth it. The program used to walk you through the entire process, step-by-step. Now they don't even explain everything. "Enter the amount in Box 11 from 2021 here". Hunh? I can remember when you didn't have to pay for the premium version to have all of that imported. I have an entire year to look for a good accountant, because this may be my last TT year.
Date published: 2023-04-18
Rated 5 out of 5 by from great I always enjoy tax season thanks to turbotax. Thank you very much
Date published: 2023-04-18
Rated 5 out of 5 by from Great Experience The process was easy and quick. I never have to reenter the prior year's personal information.
Date published: 2023-04-18
Rated 5 out of 5 by from Great last Minute Filing I had to get support with importing last years return and they were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Charles Lea Quick, Accurate and Simple. Should have started using Turbo Tax years ago.
Date published: 2023-04-18
Rated 4 out of 5 by from I've used Turbo tax for a long time. I like the process of walking through the tax form process with questions. It is mostly clear and easy to follow. Until you make an error of entry that confuses things and then you go back around for ages before finally figuring out what TurboTax doesn't like. I did find the list of tax forms under Tools and that was very helpful. I was asked too often if I wanted to upgrade. There is not a good way to fix and jump back to where you were. Excellent integration with State.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use awesome experience easy to use great support and explanations
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 762