TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax Review This year I suffered many circular processes that returned me to a previously answered question. Incomplete interviews resulting in 'errors' at the Final Review. I though the handling of state returns is 'clunky'. Example: why could I not delete a specific state that I had inadvertently selected? I am a long time user and fan, but TT has slipped a notch.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX made it easy TurboTax made it very easy for me. I was worried it would complicated this year due to my 401k withdrawal however the checkpoints and knowledge checks throughout the process was very reassuring that I was on the right path.
Date published: 2021-05-17
Rated 4 out of 5 by from one problem During interview process, I claimed crypto currency liability, but there was no acknowledgement. Required a return to the forms page to initiate. seemed to be a glitch.
Date published: 2021-05-17
Rated 5 out of 5 by from great help I have used it for years. It is very helpful to me and very accurate. Thank you!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax great tax prep partner! Long-time user of TurboTax ! Great online tax prep app!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Very Reliable and User Friendly I've used TurboTax for over almost 2 decades and have always felt comfortable. Sometimes I have to look stuff up in the help section or do an internet search, but I usually find the answer. Stop raising the price though!
Date published: 2021-05-17
Rated 4 out of 5 by from Great service, Great service, easy to navigate. Quick response. I'm not sure the cost was adequatly presented. But it was better than the service I received last year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great but gets more expensive each ye I love turbo tax and it makes self preparing possible. BUT each year I end up paying a little more which isn't so fun. I have gone from paying $75-100 (years ago) to closer to 250 now.
Date published: 2021-05-17
Rated 4 out of 5 by from Better than H&R Block I had a better experience filing with Turbo Tax than I did with H&R Block last year. I did not even realize I qualified for certain credits last year and am very disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from Long time customer I have been using this for many years and no issue or problems
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 762
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Review This year I suffered many circular processes that returned me to a previously answered question. Incomplete interviews resulting in 'errors' at the Final Review. I though the handling of state returns is 'clunky'. Example: why could I not delete a specific state that I had inadvertently selected? I am a long time user and fan, but TT has slipped a notch.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX made it easy TurboTax made it very easy for me. I was worried it would complicated this year due to my 401k withdrawal however the checkpoints and knowledge checks throughout the process was very reassuring that I was on the right path.
Date published: 2021-05-17
Rated 4 out of 5 by from one problem During interview process, I claimed crypto currency liability, but there was no acknowledgement. Required a return to the forms page to initiate. seemed to be a glitch.
Date published: 2021-05-17
Rated 5 out of 5 by from great help I have used it for years. It is very helpful to me and very accurate. Thank you!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax great tax prep partner! Long-time user of TurboTax ! Great online tax prep app!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Very Reliable and User Friendly I've used TurboTax for over almost 2 decades and have always felt comfortable. Sometimes I have to look stuff up in the help section or do an internet search, but I usually find the answer. Stop raising the price though!
Date published: 2021-05-17
Rated 4 out of 5 by from Great service, Great service, easy to navigate. Quick response. I'm not sure the cost was adequatly presented. But it was better than the service I received last year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great but gets more expensive each ye I love turbo tax and it makes self preparing possible. BUT each year I end up paying a little more which isn't so fun. I have gone from paying $75-100 (years ago) to closer to 250 now.
Date published: 2021-05-17
Rated 4 out of 5 by from Better than H&R Block I had a better experience filing with Turbo Tax than I did with H&R Block last year. I did not even realize I qualified for certain credits last year and am very disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from Long time customer I have been using this for many years and no issue or problems
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 762