TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
JustMe9999999 from
TurboTax is awesome!!
I love how easy TurboTax makes filing my taxes. We have a small business and they make is super easy form me to file our taxes myself. No fuss and I love that I can speak to a live agent anytime.
Date published: 2023-04-18
Rated 5 out of 5 by
pcattau from
TurboTax very helpful, as always.
Have been very pleased with the ease of doing taxes with TurboTax. Have used them for many years and always amazed at the improvements in the program. Makes life much easier than dealing with the paper version of doing taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
kabbb from
Too many menus, upsell screens, and too expensive!
Taxes are still confusing, I hate that I have to click through so many menus and windows just to fill one simple line. Even the basic service is way too high of a price for what little it does to ease the stress of tax preparation. Every other page is upsell screens with even more useless overpriced offers. There is no reason for Fed and State taxes to be this convoluted, and even using TurboTax I'm left just as confused and feel like I still overpaid on my taxes and got ripped off.
Date published: 2023-04-18
Rated 2 out of 5 by
Tee_Cee from
Not Like It Used to Be
Turbo Tax used to be super user-friendly for a low price. After paying hundreds to use it this year, I wonder if it's even worth it. The program used to walk you through the entire process, step-by-step. Now they don't even explain everything. "Enter the amount in Box 11 from 2021 here". Hunh? I can remember when you didn't have to pay for the premium version to have all of that imported. I have an entire year to look for a good accountant, because this may be my last TT year.
Date published: 2023-04-18
Rated 5 out of 5 by
lyndseystax2022 from
great
I always enjoy tax season thanks to turbotax. Thank you very much
Date published: 2023-04-18
Rated 5 out of 5 by
Brett134 from
Great Experience
The process was easy and quick. I never have to reenter the prior year's personal information.
Date published: 2023-04-18
Rated 5 out of 5 by
jeffsinbmoremd from
Great last Minute Filing
I had to get support with importing last years return and they were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
LKJHGG from
Charles Lea
Quick, Accurate and Simple. Should have started using Turbo Tax years ago.
Date published: 2023-04-18
Rated 4 out of 5 by
revmmg96 from
I've used Turbo tax for a long time.
I like the process of walking through the tax form process with questions. It is mostly clear and easy to follow. Until you make an error of entry that confuses things and then you go back around for ages before finally figuring out what TurboTax doesn't like. I did find the list of tax forms under Tools and that was very helpful. I was asked too often if I wanted to upgrade. There is not a good way to fix and jump back to where you were. Excellent integration with State.
Date published: 2023-04-18
Rated 5 out of 5 by
k1234566 from
Easy to use
awesome experience easy to use great support and explanations
All TurboTax® Offerings Reviews - Page 762
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JustMe9999999 from
TurboTax is awesome!!
I love how easy TurboTax makes filing my taxes. We have a small business and they make is super easy form me to file our taxes myself. No fuss and I love that I can speak to a live agent anytime.
Date published: 2023-04-18
Rated 5 out of 5 by
pcattau from
TurboTax very helpful, as always.
Have been very pleased with the ease of doing taxes with TurboTax. Have used them for many years and always amazed at the improvements in the program. Makes life much easier than dealing with the paper version of doing taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
kabbb from
Too many menus, upsell screens, and too expensive!
Taxes are still confusing, I hate that I have to click through so many menus and windows just to fill one simple line. Even the basic service is way too high of a price for what little it does to ease the stress of tax preparation. Every other page is upsell screens with even more useless overpriced offers. There is no reason for Fed and State taxes to be this convoluted, and even using TurboTax I'm left just as confused and feel like I still overpaid on my taxes and got ripped off.
Date published: 2023-04-18
Rated 2 out of 5 by
Tee_Cee from
Not Like It Used to Be
Turbo Tax used to be super user-friendly for a low price. After paying hundreds to use it this year, I wonder if it's even worth it. The program used to walk you through the entire process, step-by-step. Now they don't even explain everything. "Enter the amount in Box 11 from 2021 here". Hunh? I can remember when you didn't have to pay for the premium version to have all of that imported. I have an entire year to look for a good accountant, because this may be my last TT year.
Date published: 2023-04-18
Rated 5 out of 5 by
lyndseystax2022 from
great
I always enjoy tax season thanks to turbotax. Thank you very much
Date published: 2023-04-18
Rated 5 out of 5 by
Brett134 from
Great Experience
The process was easy and quick. I never have to reenter the prior year's personal information.
Date published: 2023-04-18
Rated 5 out of 5 by
jeffsinbmoremd from
Great last Minute Filing
I had to get support with importing last years return and they were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
LKJHGG from
Charles Lea
Quick, Accurate and Simple. Should have started using Turbo Tax years ago.
Date published: 2023-04-18
Rated 4 out of 5 by
revmmg96 from
I've used Turbo tax for a long time.
I like the process of walking through the tax form process with questions. It is mostly clear and easy to follow. Until you make an error of entry that confuses things and then you go back around for ages before finally figuring out what TurboTax doesn't like. I did find the list of tax forms under Tools and that was very helpful. I was asked too often if I wanted to upgrade. There is not a good way to fix and jump back to where you were. Excellent integration with State.
Date published: 2023-04-18
Rated 5 out of 5 by
k1234566 from
Easy to use
awesome experience easy to use great support and explanations
All TurboTax® Offerings Reviews - Page 762
Date published: 2023-04-18