TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 3 out of 5 by
lek24 from
Works eventually but had to jump through hoops
I've used TT for many years. Usually pretty good experience. Not this year! Software glitches. Insufficient field edits. I tried to enter tax exempt income from the 1099. System wouldn't save it. Finally had to dummy up an entry for State of Residence. Then, my 1099B presented a Date Acquired that was blank for a long-term sale of a mutual fund w/ cost basis not reported to IRS. So, I left it blank. After a system data check, the System wanted a date or "Various". I entered Various. System would not save and retain. I had to remove the entire entry, log out, log back in, and add the sale back in using Various for Date Acquired.
Date published: 2021-02-26
Rated 4 out of 5 by
john 75 from
good
had some trouble with all income state retirement plan
Date published: 2021-02-26
Rated 5 out of 5 by
Hlynn007 from
Awesome!
I love it! it is very easy to use. I have been using them for years.
Date published: 2021-02-26
Rated 5 out of 5 by
StinaBena from
TurboTax is great
It spells everything out with little to no guessing.
Date published: 2021-02-26
Rated 5 out of 5 by
EdBurgers from
Always a great resource
I have been using TurboTax for years and have never had a bad interaction. Their interface is incredibly easy and anyone can use it.
Date published: 2021-02-26
Rated 5 out of 5 by
Janet1971 from
Turbo Tax is great!
I have used Turbo Tax for 3 years now. It is so easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by
DandA76 from
TurboTax is Great!!
We had to file for two states and TurboTax made filing process easy.
Date published: 2021-02-26
Rated 5 out of 5 by
Aussie123 from
amazing!
I called and chatted with a woman named Cheryl, and she walked me through my 8915 form. I"m very thankful
Date published: 2021-02-26
Rated 5 out of 5 by
luCindyloulou from
It wasn't as hard as I thought it would be.
This was my first time using this product. Some one recommended it to me. I thought I would give it a try and it worked out just fine. I love the no-charge for the state, that's what really made me finish up with Turbo. Thanks for making it easy for me.
Date published: 2021-02-26
Rated 4 out of 5 by
KennP from
I had trouble with my code
I had trouble with my code I had trouble with my code
All TurboTax® Offerings Reviews - Page 7601
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
lek24 from
Works eventually but had to jump through hoops
I've used TT for many years. Usually pretty good experience. Not this year! Software glitches. Insufficient field edits. I tried to enter tax exempt income from the 1099. System wouldn't save it. Finally had to dummy up an entry for State of Residence. Then, my 1099B presented a Date Acquired that was blank for a long-term sale of a mutual fund w/ cost basis not reported to IRS. So, I left it blank. After a system data check, the System wanted a date or "Various". I entered Various. System would not save and retain. I had to remove the entire entry, log out, log back in, and add the sale back in using Various for Date Acquired.
Date published: 2021-02-26
Rated 4 out of 5 by
john 75 from
good
had some trouble with all income state retirement plan
Date published: 2021-02-26
Rated 5 out of 5 by
Hlynn007 from
Awesome!
I love it! it is very easy to use. I have been using them for years.
Date published: 2021-02-26
Rated 5 out of 5 by
StinaBena from
TurboTax is great
It spells everything out with little to no guessing.
Date published: 2021-02-26
Rated 5 out of 5 by
EdBurgers from
Always a great resource
I have been using TurboTax for years and have never had a bad interaction. Their interface is incredibly easy and anyone can use it.
Date published: 2021-02-26
Rated 5 out of 5 by
Janet1971 from
Turbo Tax is great!
I have used Turbo Tax for 3 years now. It is so easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by
DandA76 from
TurboTax is Great!!
We had to file for two states and TurboTax made filing process easy.
Date published: 2021-02-26
Rated 5 out of 5 by
Aussie123 from
amazing!
I called and chatted with a woman named Cheryl, and she walked me through my 8915 form. I"m very thankful
Date published: 2021-02-26
Rated 5 out of 5 by
luCindyloulou from
It wasn't as hard as I thought it would be.
This was my first time using this product. Some one recommended it to me. I thought I would give it a try and it worked out just fine. I love the no-charge for the state, that's what really made me finish up with Turbo. Thanks for making it easy for me.
Date published: 2021-02-26
Rated 4 out of 5 by
KennP from
I had trouble with my code
I had trouble with my code I had trouble with my code
All TurboTax® Offerings Reviews - Page 7601
Date published: 2021-02-26