TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo tax is easier than paper and pencil Everything went well. I dont understand why I didn't get a foreign tax credit as I did in prior years. It's easier to enter financial data myself. The account numbers and two factor ID takes too much time. Wish that could be simplified. Also, the T&C for this review are a bit much!
Date published: 2023-03-04
Rated 5 out of 5 by from get 'er done! Thanks to TurboTax I have taken back doing my own taxes and saved oodles of $$. The work is in gathering the documentation and knowing what can be deducted and what should be included. The help is a huge help, MAX coverage adds peace of mind and if I want someone else to do them, I still can - for WAY less $.
Date published: 2023-03-04
Rated 5 out of 5 by from turbo Tax is an excellent program Talked with 2 people, 1st one was Ken who helped me review my taxes, answered all my many questions and put me at ease. Then the bank was blocking my using my charge card, found out this problem after I hung up with Ken. He suggested I call bank. Anyway, I called back after and got Jacqueline and she was extremely patient and helpful also.
Date published: 2023-03-04
Rated 4 out of 5 by from Simple to use I am a long time H&R Block user but decided to try TurboTax this year. It was easy to navigate, and I find the cartoon graphics annoying and unprofessional.
Date published: 2023-03-04
Rated 5 out of 5 by from Super easy to use - very intuitive Super easy to use - very intuitive- live help is available every step of the way.
Date published: 2023-03-04
Rated 2 out of 5 by from Fees for days. Turbo tax makes it fairly easy to file your taxes, but if you literally have ANYTHING other than just a W2, then they are going to tack on fees like crazy. Who only has a W2 and nothing else? That is ridiculous. I just wish they were more upfront with their fees and not try to sneak them on there. Oh, and if you have them take it out of your refund then they add another fee just to do that.
Date published: 2023-03-04
Rated 5 out of 5 by from love it easy to use. Very intuitive. I had John review my return. He was excellent to work with.
Date published: 2023-03-04
Rated 5 out of 5 by from Best tax service by far I've used H and R block for years and this year there was a form that was not available so i had to use Turbotax. I should've used Turbotax years ago. This tax service found ways to get more money back than H and R block did.
Date published: 2023-03-04
Rated 4 out of 5 by from 2022bakertaxes Harder then previously completed. Could not sign in with previous information.
Date published: 2023-03-04
Rated 1 out of 5 by from Turbo Tax is a rip off and overpriced Its easy to use but way too expensive. Tax Experts in my area are charging half if not less then turbo tax.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7594
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is easier than paper and pencil Everything went well. I dont understand why I didn't get a foreign tax credit as I did in prior years. It's easier to enter financial data myself. The account numbers and two factor ID takes too much time. Wish that could be simplified. Also, the T&C for this review are a bit much!
Date published: 2023-03-04
Rated 5 out of 5 by from get 'er done! Thanks to TurboTax I have taken back doing my own taxes and saved oodles of $$. The work is in gathering the documentation and knowing what can be deducted and what should be included. The help is a huge help, MAX coverage adds peace of mind and if I want someone else to do them, I still can - for WAY less $.
Date published: 2023-03-04
Rated 5 out of 5 by from turbo Tax is an excellent program Talked with 2 people, 1st one was Ken who helped me review my taxes, answered all my many questions and put me at ease. Then the bank was blocking my using my charge card, found out this problem after I hung up with Ken. He suggested I call bank. Anyway, I called back after and got Jacqueline and she was extremely patient and helpful also.
Date published: 2023-03-04
Rated 4 out of 5 by from Simple to use I am a long time H&R Block user but decided to try TurboTax this year. It was easy to navigate, and I find the cartoon graphics annoying and unprofessional.
Date published: 2023-03-04
Rated 5 out of 5 by from Super easy to use - very intuitive Super easy to use - very intuitive- live help is available every step of the way.
Date published: 2023-03-04
Rated 2 out of 5 by from Fees for days. Turbo tax makes it fairly easy to file your taxes, but if you literally have ANYTHING other than just a W2, then they are going to tack on fees like crazy. Who only has a W2 and nothing else? That is ridiculous. I just wish they were more upfront with their fees and not try to sneak them on there. Oh, and if you have them take it out of your refund then they add another fee just to do that.
Date published: 2023-03-04
Rated 5 out of 5 by from love it easy to use. Very intuitive. I had John review my return. He was excellent to work with.
Date published: 2023-03-04
Rated 5 out of 5 by from Best tax service by far I've used H and R block for years and this year there was a form that was not available so i had to use Turbotax. I should've used Turbotax years ago. This tax service found ways to get more money back than H and R block did.
Date published: 2023-03-04
Rated 4 out of 5 by from 2022bakertaxes Harder then previously completed. Could not sign in with previous information.
Date published: 2023-03-04
Rated 1 out of 5 by from Turbo Tax is a rip off and overpriced Its easy to use but way too expensive. Tax Experts in my area are charging half if not less then turbo tax.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7594