TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Baby driver from
Turbo tax eas
It was smooth and easy-to-use. I would recommend it to my friend and family
Date published: 2022-04-19
Rated 5 out of 5 by
chrissy782022 from
Turbo Tax is Awesome
I keep coming back to turbo tax because it is easy to use and they have all my information stored and ready to go. I love their features and how easily they explain things to me
Date published: 2022-04-19
Rated 5 out of 5 by
Kingchip1946 from
Turbotax is the best
Cake work baby...a walk in the park...filing with them was the easiest
Date published: 2022-04-19
Rated 4 out of 5 by
alstebder from
Very accurate and consistent
Turbotax has a lot of great features like importing specific data from a W2, last year's tax data, and data from 1098 and 1099 forms. Turbotax has maximized our deductions and refunds. Turbotax presents a few difficulties with presenting certain questions, as does other tax software, which is a byproduct of complicated tax laws and not the software. Turbotax could be a better product if it provides more details in its help interface, otherwise, it is all good so far (not having been audited for taxes prepared and filed with Turbotax. Knock-Wood.
Date published: 2022-04-19
Rated 3 out of 5 by
JBxxx1 from
Disappointed
I have filed my taxes with TurboTax for about 10 years and have always been happy with the program. This year there was a major mistake that did not input my federal taxes that had been withheld. I was told I need to pay an additional $4300. I reviewed over and over, trying to find the mistake, and finally found where I could enter that information myself. As a result, I will get a $3400 refund. That mistake caused me to file one day late.
Date published: 2022-04-19
Rated 5 out of 5 by
jsparker95 from
TurboTax live help never ceases to impress me!!
The TurboTax software is almost flawless, and it performs beautifully, easily, and seamlessly with their live support of absolutely expert CPAs . . . I have used TurboTax live for several years now and cannot recommend them enough! :)
Date published: 2022-04-19
Rated 5 out of 5 by
terribowl2 from
turbo tax is great!
it was well put, and a easy guide through the process.
Date published: 2022-04-19
Rated 5 out of 5 by
Shay241986 from
I really appreciate it
I really appreciate that you guys are doing better than expected
Date published: 2022-04-19
Rated 5 out of 5 by
Vinny2007 from
Turbotax was so easy
I was a little scared to do my taxes on my own this year, but I waited last minute. But Turbotax really made the process smoother and simpler.
Date published: 2022-04-19
Rated 5 out of 5 by
Topogiggio from
Great Customer Services!!
I went on a trip for a month, I started my taxes befor I left to the east coast, without a flight date back. Ended staying longer, I arrived to CA by Saturday night, worked on my taxes on Sunday morning and left to complet after Easter gathering with family. 2021 was a difficult year for taxes too, not as ussual. I finished about deadline date early AM, received a rejected message from Federal and California, first time on my life ussing Turbo Tax. Error was related with the AGI for 2020, By 8:00am I contact TurboTax customer service and I got an agent about 10 minutes wait. She was able to see my screen and went over together, suggested to put Zero instead and refilled. I did it and taxes were accepted. Great experiece with Ernestine.
All TurboTax® Offerings Reviews - Page 7592
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Baby driver from
Turbo tax eas
It was smooth and easy-to-use. I would recommend it to my friend and family
Date published: 2022-04-19
Rated 5 out of 5 by
chrissy782022 from
Turbo Tax is Awesome
I keep coming back to turbo tax because it is easy to use and they have all my information stored and ready to go. I love their features and how easily they explain things to me
Date published: 2022-04-19
Rated 5 out of 5 by
Kingchip1946 from
Turbotax is the best
Cake work baby...a walk in the park...filing with them was the easiest
Date published: 2022-04-19
Rated 4 out of 5 by
alstebder from
Very accurate and consistent
Turbotax has a lot of great features like importing specific data from a W2, last year's tax data, and data from 1098 and 1099 forms. Turbotax has maximized our deductions and refunds. Turbotax presents a few difficulties with presenting certain questions, as does other tax software, which is a byproduct of complicated tax laws and not the software. Turbotax could be a better product if it provides more details in its help interface, otherwise, it is all good so far (not having been audited for taxes prepared and filed with Turbotax. Knock-Wood.
Date published: 2022-04-19
Rated 3 out of 5 by
JBxxx1 from
Disappointed
I have filed my taxes with TurboTax for about 10 years and have always been happy with the program. This year there was a major mistake that did not input my federal taxes that had been withheld. I was told I need to pay an additional $4300. I reviewed over and over, trying to find the mistake, and finally found where I could enter that information myself. As a result, I will get a $3400 refund. That mistake caused me to file one day late.
Date published: 2022-04-19
Rated 5 out of 5 by
jsparker95 from
TurboTax live help never ceases to impress me!!
The TurboTax software is almost flawless, and it performs beautifully, easily, and seamlessly with their live support of absolutely expert CPAs . . . I have used TurboTax live for several years now and cannot recommend them enough! :)
Date published: 2022-04-19
Rated 5 out of 5 by
terribowl2 from
turbo tax is great!
it was well put, and a easy guide through the process.
Date published: 2022-04-19
Rated 5 out of 5 by
Shay241986 from
I really appreciate it
I really appreciate that you guys are doing better than expected
Date published: 2022-04-19
Rated 5 out of 5 by
Vinny2007 from
Turbotax was so easy
I was a little scared to do my taxes on my own this year, but I waited last minute. But Turbotax really made the process smoother and simpler.
Date published: 2022-04-19
Rated 5 out of 5 by
Topogiggio from
Great Customer Services!!
I went on a trip for a month, I started my taxes befor I left to the east coast, without a flight date back. Ended staying longer, I arrived to CA by Saturday night, worked on my taxes on Sunday morning and left to complet after Easter gathering with family. 2021 was a difficult year for taxes too, not as ussual. I finished about deadline date early AM, received a rejected message from Federal and California, first time on my life ussing Turbo Tax. Error was related with the AGI for 2020, By 8:00am I contact TurboTax customer service and I got an agent about 10 minutes wait. She was able to see my screen and went over together, suggested to put Zero instead and refilled. I did it and taxes were accepted. Great experiece with Ernestine.
All TurboTax® Offerings Reviews - Page 7592
Date published: 2022-04-19