TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax eas It was smooth and easy-to-use. I would recommend it to my friend and family
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome I keep coming back to turbo tax because it is easy to use and they have all my information stored and ready to go. I love their features and how easily they explain things to me
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is the best Cake work baby...a walk in the park...filing with them was the easiest
Date published: 2022-04-19
Rated 4 out of 5 by from Very accurate and consistent Turbotax has a lot of great features like importing specific data from a W2, last year's tax data, and data from 1098 and 1099 forms. Turbotax has maximized our deductions and refunds. Turbotax presents a few difficulties with presenting certain questions, as does other tax software, which is a byproduct of complicated tax laws and not the software. Turbotax could be a better product if it provides more details in its help interface, otherwise, it is all good so far (not having been audited for taxes prepared and filed with Turbotax. Knock-Wood.
Date published: 2022-04-19
Rated 3 out of 5 by from Disappointed I have filed my taxes with TurboTax for about 10 years and have always been happy with the program. This year there was a major mistake that did not input my federal taxes that had been withheld. I was told I need to pay an additional $4300. I reviewed over and over, trying to find the mistake, and finally found where I could enter that information myself. As a result, I will get a $3400 refund. That mistake caused me to file one day late.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax live help never ceases to impress me!! The TurboTax software is almost flawless, and it performs beautifully, easily, and seamlessly with their live support of absolutely expert CPAs . . . I have used TurboTax live for several years now and cannot recommend them enough! :)
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great! it was well put, and a easy guide through the process.
Date published: 2022-04-19
Rated 5 out of 5 by from I really appreciate it I really appreciate that you guys are doing better than expected
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax was so easy I was a little scared to do my taxes on my own this year, but I waited last minute. But Turbotax really made the process smoother and simpler.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Customer Services!! I went on a trip for a month, I started my taxes befor I left to the east coast, without a flight date back. Ended staying longer, I arrived to CA by Saturday night, worked on my taxes on Sunday morning and left to complet after Easter gathering with family. 2021 was a difficult year for taxes too, not as ussual. I finished about deadline date early AM, received a rejected message from Federal and California, first time on my life ussing Turbo Tax. Error was related with the AGI for 2020, By 8:00am I contact TurboTax customer service and I got an agent about 10 minutes wait. She was able to see my screen and went over together, suggested to put Zero instead and refilled. I did it and taxes were accepted. Great experiece with Ernestine.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7592
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax eas It was smooth and easy-to-use. I would recommend it to my friend and family
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome I keep coming back to turbo tax because it is easy to use and they have all my information stored and ready to go. I love their features and how easily they explain things to me
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax is the best Cake work baby...a walk in the park...filing with them was the easiest
Date published: 2022-04-19
Rated 4 out of 5 by from Very accurate and consistent Turbotax has a lot of great features like importing specific data from a W2, last year's tax data, and data from 1098 and 1099 forms. Turbotax has maximized our deductions and refunds. Turbotax presents a few difficulties with presenting certain questions, as does other tax software, which is a byproduct of complicated tax laws and not the software. Turbotax could be a better product if it provides more details in its help interface, otherwise, it is all good so far (not having been audited for taxes prepared and filed with Turbotax. Knock-Wood.
Date published: 2022-04-19
Rated 3 out of 5 by from Disappointed I have filed my taxes with TurboTax for about 10 years and have always been happy with the program. This year there was a major mistake that did not input my federal taxes that had been withheld. I was told I need to pay an additional $4300. I reviewed over and over, trying to find the mistake, and finally found where I could enter that information myself. As a result, I will get a $3400 refund. That mistake caused me to file one day late.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax live help never ceases to impress me!! The TurboTax software is almost flawless, and it performs beautifully, easily, and seamlessly with their live support of absolutely expert CPAs . . . I have used TurboTax live for several years now and cannot recommend them enough! :)
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great! it was well put, and a easy guide through the process.
Date published: 2022-04-19
Rated 5 out of 5 by from I really appreciate it I really appreciate that you guys are doing better than expected
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax was so easy I was a little scared to do my taxes on my own this year, but I waited last minute. But Turbotax really made the process smoother and simpler.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Customer Services!! I went on a trip for a month, I started my taxes befor I left to the east coast, without a flight date back. Ended staying longer, I arrived to CA by Saturday night, worked on my taxes on Sunday morning and left to complet after Easter gathering with family. 2021 was a difficult year for taxes too, not as ussual. I finished about deadline date early AM, received a rejected message from Federal and California, first time on my life ussing Turbo Tax. Error was related with the AGI for 2020, By 8:00am I contact TurboTax customer service and I got an agent about 10 minutes wait. She was able to see my screen and went over together, suggested to put Zero instead and refilled. I did it and taxes were accepted. Great experiece with Ernestine.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7592