TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from I NEEDED HELP AND STILL DO THIS SYSTEM SUCKS I never got to engage with a live expert, and feel the complete opposite of confident in my return. Every time I clicked on the explanation I still didn't understand.I saw a large amount for my state refund before I honestly filled out the major repairs and unemplyment still which subsequently ended in being a ride-share driver which hurt me more?? and you all did not have the gaul to warn me when over one thousand dollars disappeared> I understand what estimations are but that was a great disappointment and a major overstatment for absolutely no reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Does The Job and Does It Well! We have used TurboTax to do our taxes for well over a decade now. The software is easy to use and helps you calculate your taxes and then review them before submission. It also saves information for you for future years and has the ability to import financial documents and information from many places, saving you time and aggravation. It does the job! Well!
Date published: 2022-04-18
Rated 3 out of 5 by from Misleading I don't like the fact that Turbo Tax states you can file for FREE when in the end it never is! I do however appreciate the side bar information.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy filing and great customer service This is my first year filing on my own and it was very easy to do with a little help from customer service!
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Is An Unnecessary Middle Man Companies like turbo tax lobby to ensure our social and economic systems remain broken
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Awesome Great A+ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Fabulous! I feel confident using TurboTax. It asks me all the questions that pertain to me; answers any questions about forms I received and/or if I need to add information that I haven't been asked about. Sooo much cheaper than paying an accountant since I don't have anything complicated. What a relief.
Date published: 2022-04-18
Rated 2 out of 5 by from NO forgiven PPP Assistance for 2020 C-Corp filing 2020 Taxes for 7/1/2020-6/30/2021 Fiscal Year and no forgiven PPP assistance or anything referring on how to handle it
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful I've used TurboTax for years it's simple to use in my opinion, except self employment fee is too much! The fee is more than I earned!
Date published: 2022-04-18
Rated 1 out of 5 by from too expensive and you made us disable our privacy protectors!!!!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I NEEDED HELP AND STILL DO THIS SYSTEM SUCKS I never got to engage with a live expert, and feel the complete opposite of confident in my return. Every time I clicked on the explanation I still didn't understand.I saw a large amount for my state refund before I honestly filled out the major repairs and unemplyment still which subsequently ended in being a ride-share driver which hurt me more?? and you all did not have the gaul to warn me when over one thousand dollars disappeared> I understand what estimations are but that was a great disappointment and a major overstatment for absolutely no reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax Does The Job and Does It Well! We have used TurboTax to do our taxes for well over a decade now. The software is easy to use and helps you calculate your taxes and then review them before submission. It also saves information for you for future years and has the ability to import financial documents and information from many places, saving you time and aggravation. It does the job! Well!
Date published: 2022-04-18
Rated 3 out of 5 by from Misleading I don't like the fact that Turbo Tax states you can file for FREE when in the end it never is! I do however appreciate the side bar information.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy filing and great customer service This is my first year filing on my own and it was very easy to do with a little help from customer service!
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Is An Unnecessary Middle Man Companies like turbo tax lobby to ensure our social and economic systems remain broken
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Awesome Great A+ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Fabulous! I feel confident using TurboTax. It asks me all the questions that pertain to me; answers any questions about forms I received and/or if I need to add information that I haven't been asked about. Sooo much cheaper than paying an accountant since I don't have anything complicated. What a relief.
Date published: 2022-04-18
Rated 2 out of 5 by from NO forgiven PPP Assistance for 2020 C-Corp filing 2020 Taxes for 7/1/2020-6/30/2021 Fiscal Year and no forgiven PPP assistance or anything referring on how to handle it
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful I've used TurboTax for years it's simple to use in my opinion, except self employment fee is too much! The fee is more than I earned!
Date published: 2022-04-18
Rated 1 out of 5 by from too expensive and you made us disable our privacy protectors!!!!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 760