TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Helpful Tips! This year's tax return was even easier with all of the helpful tips and explanations along the way. Really a great tool for anyone a step above simple taxes, and a step below needing a CPA.
Date published: 2023-03-04
Rated 5 out of 5 by from Awesome Great experience overall but i think its starting to be to pricy
Date published: 2023-03-04
Rated 4 out of 5 by from It was very convenient Talked to a expert about an issue and she was very helpful
Date published: 2023-03-04
Rated 4 out of 5 by from GREAT GOOD EXPERIENCE OVERALL . 000000000000000000000000
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax was AMAAAZIIINGG I had such an amazing time filing my taxes, guided me through it all and answered all my questions :)! Paid 129 instead of 340 with a professional and they gave me the same numbers!
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax user for years I have been filing my taxes with Turbo Tax for years and have never had any issues. I find their software to be simple and straightforward. I am very happy to have the option to 'walk through everything' or to pick and choose what I work on. However, my tax filing needs are uncomplicated so I cannot speak to situations that are more advanced.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo tax is awesome. turbo tax is great and the tax expert is excellent.
Date published: 2023-03-04
Rated 5 out of 5 by from Love turbo tax was very easy Bridget was very helpful and nice. Is very knowledgeable
Date published: 2023-03-04
Rated 5 out of 5 by from Consistently easy to use and affordable I have been using turbo tax for over seven years now and it is the only platform that has been consistently affordable and easy to use. I would recommend them to all my friends and family.
Date published: 2023-03-04
Rated 2 out of 5 by from Payment nightmare Have been using TurboTax software since 2009 and have never had trouble paying for my state return and e-filing like I did this year. Credit card payment redirect to Intuit is terrible and very unreliable. When I was finally able to log in and pay for it, the redirect back to TurboTax took me back the beginning (How do you want to pay screen) and wouldn't advance to let me file. After two hours of sitting on hold with CS/IT and trying to get the program to advance, I decided to try and purchase again and fight that battle later. After another 1/2 an hour of unreliable redirects, a pop up came up saying my account was successfully restored and it finally allowed me to submit/file. As for CS/IT help, since I was using software purchased at a store and not using the website to complete my taxes, they couldn't do anything other than offer me a refund.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7588
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful Tips! This year's tax return was even easier with all of the helpful tips and explanations along the way. Really a great tool for anyone a step above simple taxes, and a step below needing a CPA.
Date published: 2023-03-04
Rated 5 out of 5 by from Awesome Great experience overall but i think its starting to be to pricy
Date published: 2023-03-04
Rated 4 out of 5 by from It was very convenient Talked to a expert about an issue and she was very helpful
Date published: 2023-03-04
Rated 4 out of 5 by from GREAT GOOD EXPERIENCE OVERALL . 000000000000000000000000
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax was AMAAAZIIINGG I had such an amazing time filing my taxes, guided me through it all and answered all my questions :)! Paid 129 instead of 340 with a professional and they gave me the same numbers!
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo Tax user for years I have been filing my taxes with Turbo Tax for years and have never had any issues. I find their software to be simple and straightforward. I am very happy to have the option to 'walk through everything' or to pick and choose what I work on. However, my tax filing needs are uncomplicated so I cannot speak to situations that are more advanced.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo tax is awesome. turbo tax is great and the tax expert is excellent.
Date published: 2023-03-04
Rated 5 out of 5 by from Love turbo tax was very easy Bridget was very helpful and nice. Is very knowledgeable
Date published: 2023-03-04
Rated 5 out of 5 by from Consistently easy to use and affordable I have been using turbo tax for over seven years now and it is the only platform that has been consistently affordable and easy to use. I would recommend them to all my friends and family.
Date published: 2023-03-04
Rated 2 out of 5 by from Payment nightmare Have been using TurboTax software since 2009 and have never had trouble paying for my state return and e-filing like I did this year. Credit card payment redirect to Intuit is terrible and very unreliable. When I was finally able to log in and pay for it, the redirect back to TurboTax took me back the beginning (How do you want to pay screen) and wouldn't advance to let me file. After two hours of sitting on hold with CS/IT and trying to get the program to advance, I decided to try and purchase again and fight that battle later. After another 1/2 an hour of unreliable redirects, a pop up came up saying my account was successfully restored and it finally allowed me to submit/file. As for CS/IT help, since I was using software purchased at a store and not using the website to complete my taxes, they couldn't do anything other than offer me a refund.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7588