TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
DJWI2022 from
At ease!
Owing taxes is a heartbreak however using TurboTax gave me confidence and ease to file my taxes this year.
Date published: 2022-04-21
Rated 4 out of 5 by
Shawd80 from
Easy and dependable
The best thing about turbotax is hoe EASY it is to use. The next great feature is the ability to click and get explanations on nearly everything.
Date published: 2022-04-21
Rated 4 out of 5 by
nonickname1632 from
TurboTax Live Premier
Had trouble finding how to carry forward NOL from prior year K1. First live person (in person) tried hard but ultimately gave erroneous information. Attempt at chat was a failure as could not keep track of transcript. Final in person, quick and accurate
Date published: 2022-04-21
Rated 5 out of 5 by
Braymond from
Turbo tax is worth every penny
Very happy with the service provided I highly recommend it
Date published: 2022-04-21
Rated 5 out of 5 by
Olijags5 from
Thankful for Turbo tax
Robert was very helpful and responsive. I am grateful for the fact that Turbo tax offers this service. This is my second year using this service and it has been a great experience both times
Date published: 2022-04-21
Rated 2 out of 5 by
HEIDI64 from
TURBO TAX WAS VERY FRUSTRATING
TROUBLE E-FILING. TEXTS INFORMED ME MY RETURNS WERE REJECTED BUT DIDN'T SHOW ME WHY. I STARTED OVER THREE TIMES TO FIND THE ERRORS. VERY STRESSFUL. I AM A TAX PREPARER PROFESSIONAL. SHOULDN'T HAVE HAD ALL THESE ISSUES ESPECIALLY WITH A SIMPLE W2 ONLY TAX RETURN. NOT GOING TO USE YOUR SERVICE FOR MY PERSONAL TAXES: I HAVE TWO LLCS, RENTALS AND SALE OF CAPITAL ASSETS.
Date published: 2022-04-21
Rated 5 out of 5 by
Kingdom Daughter from
Turbotax is easier than i thought. Wonderful!
I love this site verifies everything. It will not move on until it is all done. Also before submitting, it asks for verification. Simple, inexpensive and secure
Date published: 2022-04-21
Rated 1 out of 5 by
KLMMRS from
For the last two years
this year turbo tax down loaded my info from last years taxes which included my AGI and the IRS has rejected my return because my AGI did not match with the IRS had that is not my AGI is just what was downloaded so this will be my last year using turbo tax if I can not trust my tax software to get it right I do not need it I can do bad myself I do not need to spend money to buy a soft ware that does not work
Date published: 2022-04-21
Rated 2 out of 5 by
Tom155555 from
CA State forms were terrible
Would not let me make corrections. Asking for forms that needed to be signed without having an app like DigiSign.
Date published: 2022-04-21
Rated 4 out of 5 by
Moa M from
Even the Trust Info!
I was very nervous about using Turbo Tax this year. We had 2 deaths and a Trust to deal with. But Turbo Tax was there for us! Sometimes the questions are a little confusing and sometimes it would be easier to just report the Tax forms as they come, but it all works in the end!
All TurboTax® Offerings Reviews - Page 7587
Date published: 2022-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DJWI2022 from
At ease!
Owing taxes is a heartbreak however using TurboTax gave me confidence and ease to file my taxes this year.
Date published: 2022-04-21
Rated 4 out of 5 by
Shawd80 from
Easy and dependable
The best thing about turbotax is hoe EASY it is to use. The next great feature is the ability to click and get explanations on nearly everything.
Date published: 2022-04-21
Rated 4 out of 5 by
nonickname1632 from
TurboTax Live Premier
Had trouble finding how to carry forward NOL from prior year K1. First live person (in person) tried hard but ultimately gave erroneous information. Attempt at chat was a failure as could not keep track of transcript. Final in person, quick and accurate
Date published: 2022-04-21
Rated 5 out of 5 by
Braymond from
Turbo tax is worth every penny
Very happy with the service provided I highly recommend it
Date published: 2022-04-21
Rated 5 out of 5 by
Olijags5 from
Thankful for Turbo tax
Robert was very helpful and responsive. I am grateful for the fact that Turbo tax offers this service. This is my second year using this service and it has been a great experience both times
Date published: 2022-04-21
Rated 2 out of 5 by
HEIDI64 from
TURBO TAX WAS VERY FRUSTRATING
TROUBLE E-FILING. TEXTS INFORMED ME MY RETURNS WERE REJECTED BUT DIDN'T SHOW ME WHY. I STARTED OVER THREE TIMES TO FIND THE ERRORS. VERY STRESSFUL. I AM A TAX PREPARER PROFESSIONAL. SHOULDN'T HAVE HAD ALL THESE ISSUES ESPECIALLY WITH A SIMPLE W2 ONLY TAX RETURN. NOT GOING TO USE YOUR SERVICE FOR MY PERSONAL TAXES: I HAVE TWO LLCS, RENTALS AND SALE OF CAPITAL ASSETS.
Date published: 2022-04-21
Rated 5 out of 5 by
Kingdom Daughter from
Turbotax is easier than i thought. Wonderful!
I love this site verifies everything. It will not move on until it is all done. Also before submitting, it asks for verification. Simple, inexpensive and secure
Date published: 2022-04-21
Rated 1 out of 5 by
KLMMRS from
For the last two years
this year turbo tax down loaded my info from last years taxes which included my AGI and the IRS has rejected my return because my AGI did not match with the IRS had that is not my AGI is just what was downloaded so this will be my last year using turbo tax if I can not trust my tax software to get it right I do not need it I can do bad myself I do not need to spend money to buy a soft ware that does not work
Date published: 2022-04-21
Rated 2 out of 5 by
Tom155555 from
CA State forms were terrible
Would not let me make corrections. Asking for forms that needed to be signed without having an app like DigiSign.
Date published: 2022-04-21
Rated 4 out of 5 by
Moa M from
Even the Trust Info!
I was very nervous about using Turbo Tax this year. We had 2 deaths and a Trust to deal with. But Turbo Tax was there for us! Sometimes the questions are a little confusing and sometimes it would be easier to just report the Tax forms as they come, but it all works in the end!
All TurboTax® Offerings Reviews - Page 7587
Date published: 2022-04-21