TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from At ease! Owing taxes is a heartbreak however using TurboTax gave me confidence and ease to file my taxes this year.
Date published: 2022-04-21
Rated 4 out of 5 by from Easy and dependable The best thing about turbotax is hoe EASY it is to use. The next great feature is the ability to click and get explanations on nearly everything.
Date published: 2022-04-21
Rated 4 out of 5 by from TurboTax Live Premier Had trouble finding how to carry forward NOL from prior year K1. First live person (in person) tried hard but ultimately gave erroneous information. Attempt at chat was a failure as could not keep track of transcript. Final in person, quick and accurate
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo tax is worth every penny Very happy with the service provided I highly recommend it
Date published: 2022-04-21
Rated 5 out of 5 by from Thankful for Turbo tax Robert was very helpful and responsive. I am grateful for the fact that Turbo tax offers this service. This is my second year using this service and it has been a great experience both times
Date published: 2022-04-21
Rated 2 out of 5 by from TURBO TAX WAS VERY FRUSTRATING TROUBLE E-FILING. TEXTS INFORMED ME MY RETURNS WERE REJECTED BUT DIDN'T SHOW ME WHY. I STARTED OVER THREE TIMES TO FIND THE ERRORS. VERY STRESSFUL. I AM A TAX PREPARER PROFESSIONAL. SHOULDN'T HAVE HAD ALL THESE ISSUES ESPECIALLY WITH A SIMPLE W2 ONLY TAX RETURN. NOT GOING TO USE YOUR SERVICE FOR MY PERSONAL TAXES: I HAVE TWO LLCS, RENTALS AND SALE OF CAPITAL ASSETS.
Date published: 2022-04-21
Rated 5 out of 5 by from Turbotax is easier than i thought. Wonderful! I love this site verifies everything. It will not move on until it is all done. Also before submitting, it asks for verification. Simple, inexpensive and secure
Date published: 2022-04-21
Rated 1 out of 5 by from For the last two years this year turbo tax down loaded my info from last years taxes which included my AGI and the IRS has rejected my return because my AGI did not match with the IRS had that is not my AGI is just what was downloaded so this will be my last year using turbo tax if I can not trust my tax software to get it right I do not need it I can do bad myself I do not need to spend money to buy a soft ware that does not work
Date published: 2022-04-21
Rated 2 out of 5 by from CA State forms were terrible Would not let me make corrections. Asking for forms that needed to be signed without having an app like DigiSign.
Date published: 2022-04-21
Rated 4 out of 5 by from Even the Trust Info! I was very nervous about using Turbo Tax this year. We had 2 deaths and a Trust to deal with. But Turbo Tax was there for us! Sometimes the questions are a little confusing and sometimes it would be easier to just report the Tax forms as they come, but it all works in the end!
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 7587
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from At ease! Owing taxes is a heartbreak however using TurboTax gave me confidence and ease to file my taxes this year.
Date published: 2022-04-21
Rated 4 out of 5 by from Easy and dependable The best thing about turbotax is hoe EASY it is to use. The next great feature is the ability to click and get explanations on nearly everything.
Date published: 2022-04-21
Rated 4 out of 5 by from TurboTax Live Premier Had trouble finding how to carry forward NOL from prior year K1. First live person (in person) tried hard but ultimately gave erroneous information. Attempt at chat was a failure as could not keep track of transcript. Final in person, quick and accurate
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo tax is worth every penny Very happy with the service provided I highly recommend it
Date published: 2022-04-21
Rated 5 out of 5 by from Thankful for Turbo tax Robert was very helpful and responsive. I am grateful for the fact that Turbo tax offers this service. This is my second year using this service and it has been a great experience both times
Date published: 2022-04-21
Rated 2 out of 5 by from TURBO TAX WAS VERY FRUSTRATING TROUBLE E-FILING. TEXTS INFORMED ME MY RETURNS WERE REJECTED BUT DIDN'T SHOW ME WHY. I STARTED OVER THREE TIMES TO FIND THE ERRORS. VERY STRESSFUL. I AM A TAX PREPARER PROFESSIONAL. SHOULDN'T HAVE HAD ALL THESE ISSUES ESPECIALLY WITH A SIMPLE W2 ONLY TAX RETURN. NOT GOING TO USE YOUR SERVICE FOR MY PERSONAL TAXES: I HAVE TWO LLCS, RENTALS AND SALE OF CAPITAL ASSETS.
Date published: 2022-04-21
Rated 5 out of 5 by from Turbotax is easier than i thought. Wonderful! I love this site verifies everything. It will not move on until it is all done. Also before submitting, it asks for verification. Simple, inexpensive and secure
Date published: 2022-04-21
Rated 1 out of 5 by from For the last two years this year turbo tax down loaded my info from last years taxes which included my AGI and the IRS has rejected my return because my AGI did not match with the IRS had that is not my AGI is just what was downloaded so this will be my last year using turbo tax if I can not trust my tax software to get it right I do not need it I can do bad myself I do not need to spend money to buy a soft ware that does not work
Date published: 2022-04-21
Rated 2 out of 5 by from CA State forms were terrible Would not let me make corrections. Asking for forms that needed to be signed without having an app like DigiSign.
Date published: 2022-04-21
Rated 4 out of 5 by from Even the Trust Info! I was very nervous about using Turbo Tax this year. We had 2 deaths and a Trust to deal with. But Turbo Tax was there for us! Sometimes the questions are a little confusing and sometimes it would be easier to just report the Tax forms as they come, but it all works in the end!
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 7587